Casa Zazil

Hotels
9.8 (45 reviews)
Calle 26 Calle 17 , Bacalar , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Safety deposit box
Outdoor furniture
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable accommodations
Cons:
WiFi issues
Noise from streets

Categories

Cleanliness
9.88
Most reviews highlight cleanliness positively, with comments on clean and modern facilities.
Service
10
Multiple reviews mention exceptional service from friendly and helpful staff.
Location
9.88
Location noted as convenient, though some noise from the main street was mentioned.
Room Quality
9.88
Rooms described as spacious and comfortable in several reviews.
Amenities
9.38
Basic amenities mentioned, but several reviews commented on limited WiFi.
Value for Money
9.38
Some reviews felt prices were slightly high for what was offered.
Food and Beverage
10
Numerous positive comments on breakfast quality and variety.
Overall Experience
10
Guests expressed high satisfaction overall with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:12

Property Description

Unwind in Style at Casa Zazil

Luxurious Terrace: Enjoy breathtaking views and soak up the sun on our spacious terrace.

Complimentary Amenities: Stay connected with free WiFi and park worry-free with our free private parking.

Convenient Location: Just 35 km from Chetumal International Airport, making your travel a breeze.

Book your stay at Casa Zazil now and experience a perfect blend of comfort and convenience!

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 45 reviews
Cleanliness: 9.88
Service: 10
Location: 9.88
Room Quality: 9.88
Amenities: 9.38
Value for Money: 9.38
Food and Beverage: 10
Overall Experience: 10
J
Janis • couple • lv
10
Pros:

Bildes atbilst īstenībai. Pirmā viesnīca Meksikā, kur viss funkcionē, gan kondicionieris, gan siltais ūdens, ledusskapis. Numuriņš ļoti tīrs un kārtīgs. Saimniece ļoti atsaucīga, katru rītu mums pasniedza brīnišķīgas brokastis. Ļoti skaists miniatūras dārzs mājas pagalmā. Noteikti iesaku visiem šeit apmesties. Attālums līdz centram un pludmalei 15-20 minūtes kājām. Pilsētas trokšņi naktī nav dzirdami. Pie mājas ir pieejama autostavvieta.

2026-01-30 • via Nuitee
P
Petr • extended_group • cz
8
2026-01-15 • via Nuitee
G
Giulia • couple • at
10
Bellissimo posto, non molto lontano dal centro e dalla laguna!! Bellissimo
Pros:

Tutto, la colazione la posizione, le due sorelle super amabili!!

Cons:

Nulla

2026-01-07 • via Nuitee
Z
Zelal • couple • de
8
Günstig sauber
Pros:

Sehr sauber. Grosse Betten. Tägliche Reinigung. Sehr freundliches Personal

Cons:

Leider ca 15-20 Gehminuten zum Zentrum. Und 15 Gehminuten zum Ado Busbahnhof

2026-01-06 • via Nuitee
V
Verka • couple • cz
8
Doporučuji ke kratšímu pobytu v Bacalaru.
Pros:

Čisté a moderní vybavení. Prostorný pokoj. Úžasné paní majitelky, pozorné a nápomocné.

Cons:

Ubytování je v blízkosti hlavní ulice, jsou slyšet vozy.

2026-01-02 • via Nuitee
R
Raab • solo_traveller • de
9
Pros:

Nettes Haus, das von 2 sehr freundlichen und hilfsbereiten Schwestern geführt wird

Cons:

Internet im Zimmer könnte man verbessern

2025-12-31 • via Nuitee
A
Adrian • couple • ca
6
Clean but simple
Pros:

It was clean and the breakfast was tasty.

Cons:

There was only weak and intermittent WiFi in our room. We felt it was overpriced for what was a basic room with no exceptional draw.

2025-12-28 • via Nuitee
G
Geraldine • extended_group • fr
8
Hôtel intimiste et charmant
Pros:

Nous avons beaucoup apprécié ce petit hôtel qui nous a fait penser à une maison d’hôte, tenue par deux sœurs jumelles adorables et aux petits soins pour nous.
La chambre est propre et confortable, l’hôtel est bien situé et le petit patio pour les petits déjeuners charmant.

Cons:

Rien, seul bémol le bar d’à coté qui met la musique un peu fort jusque tard le soir.

2025-12-27 • via Nuitee
A
Alejandro • couple • ar
10
AMABILIDAD Y CONFORT
Pros:

El lugar fue muy confortable, veniamos de viajar horas y llegamos un poco tarde al hotel, Carmen nos atendio super amable a pesar de la hora y eso es super destacable.
El desayuno fue super completo y muy rico.
gracias por la amabilidad y el servicio, es muy recomendable.

Cons:

WiFi con poco alcance.

2025-12-22 • via Nuitee
E
Ekaterina • couple • ru
9
Pros:

Everything was great. The staff was very friendly, the breakfast was good, and the stay was comfortable.

2025-12-17 • via Nuitee
K
Kamilia • solo_traveller • dz
10
Magnifique séjour dans casa Zazil je recommande
Pros:

Très jolie chambre, propre et spacieuse.
La literie était très propre et les serviettes de bains aussi.

Cons:

Rien

2025-11-27 • via Nuitee
R
Rahel • family_with_children • ch
10
Pros:

Marta und ihre Schwester sind super Gastgeberinnen, sehr hilfsbereit mit Tips und unterstützend. Jeden Morgen gibt es ein tolles Frühstück. Das Zimmer ist sehr sauber.
Ins Zentrum läuft man ungefähr 15 Minuten. Zur ADO Busstation etwa auch.

2025-11-15 • via Nuitee
G
Gabor • couple • hu
10
Nagyon kedves és segítő személyzet, nagyon jó ár-érték atánnyal.
Pros:

Már másodjára voltunk itt. Nagyon kedves személyzet, világbajnok reggelivel.

Cons:

A wi-fi jel gyenge volt a szobában.

2025-11-05 • via Nuitee
I
ISABELLUCENACURADO • extended_group • es
10
LA MEJOR ESTANCIA EN MÉXICO, IDÍLICA.
Pros:

Bacalar es un sitio maravilloso, su entorno es precioso, y alojarnos aquí fue un acierto de 10. Los mejores desayunos de México, un trato familiar, Marta muchas gracias por tu hospitalidad, por aconsejarnos sitios y tours, no me hubiera ido, pero debíamos seguir el viaje... Nuestras felicitaciones por tu casa. Lo recomiendo 100% ..te sentirás agosto segura, relajada tienes cerca hos sitios para comer y cenar, como si quieres traerte comida, Marta te facilita tu estancia..... un besazo y gracias....

Cons:

nada.... todo fue genial....hasta nos hizo un guacamole perfecto ...

2025-08-19 • via Nuitee
M
Martijn • couple • nl
10
Pros:

Super aardige eigenaresse! Ze heeft ons geholpen met een boottocht en ze heeft ons een aantal keer gebracht met de auto wanneer we iets verder weg moesten zijn. Heerlijk ontbijt iedere ochtend dat we zelf mochten kiezen. Keurig verblijf met een mooie binnenplaats. Locatie is prima, centrum goed te lopen.

2025-08-06 • via Nuitee
A
Ariadne • young couple • mx
10
Exceptional
2025-05-05 • via Nuitee
J
Jelle • young couple • nl
10
Excellent, clean, well taken care of property with a super host.
Pros:

Everything, the place is managed very well. Clean inside and outside and everyday the rooms are cleaned. The breakfast 🥞 is delicious and the host is very friendly and helpful. We will come back again!

Cons:

That we couldn't stay longer.

2025-04-16 • via Nuitee
M
Michael • solo traveller • de
9
Superb
2025-01-23 • via Nuitee
D
Diane • young couple • us
10
Amazing!
Pros:

They were extremely helpful during our stay. We had an amazing breakfast and the hotel was spotless.

2024-12-18 • via Nuitee
C
Cynthia • solo traveller • us
10
Exceptional
Pros:

A little far from the town center, but very close to the bus station. Breakfasts were very good with a lot of variety. Host was helpful in getting my laundry done quickly and in finding me a tour group to the lagoon. Good size room and nice courtyard.

2024-03-27 • via Nuitee