Hotel Naomi City center

Hotels
8.2 (52 reviews)
Colonia centro Calle 18 av 5 y 7 , Bacalar , mx

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Currency exchange
See all facilities

Review Highlights

Pros:
Clean environment
Excellent service
Convenient location
Comfortable beds
Decent amenities
Cons:
Inadequate street lighting
Accessibility issues for upper floors
Curtains let in morning light

Categories

Cleanliness
8.01
Overall clean environment as per reviews.
Service
8.48
Excellent service noted by guests.
Location
8.52
Convenient location near central attractions.
Room Quality
7.97
Comfortable beds mentioned, though issues in accessibility noted.
Amenities
8.5
Decent amenities like shower and air conditioning.
Value for Money
7.96
Good value for comfortable accommodations.
Food and Beverage
8.01
Onsite restaurant enhances experience.
Overall Experience
8.18
Mostly positive experience with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 00:28

Property Description

Luxurious Accommodation
Hotel Naomi City center in Bacalar offers a luxurious stay with modern amenities. Each room is equipped with a flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even feature a terrace for a breathtaking view.

Convenient Services
Enjoy a hassle-free stay with services like room service, a 24-hour front desk, concierge service, and currency exchange available at your convenience. The staff is dedicated to ensuring your comfort and satisfaction throughout your stay.

Prime Location
Situated in the heart of Bacalar, Hotel Naomi City center provides easy access to local attractions and the stunning lagoon. With free WiFi and just 34 km from Chetumal International Airport, your travel needs are catered to effortlessly.

Book your stay at Hotel Naomi City center now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.2
Based on 52 reviews
Cleanliness: 8.01
Service: 8.48
Location: 8.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 8.18
R
Richard couple ca
5
Pros:

Location was good.
Staff were friendly

Cons:

Only window in room looked into dark hallway - not outside - so it felt like a glamorous prison cell

2026-02-10 via Nuitee
L
Lisa couple nl
9
Pros:

Ruime kamer met koelkastje. Het was er schoon en je hebt een airco plus ventilator. Ook heeft het hotel een eigen parkeerplaats en is de locatie perfect om naar restaurantjes in het centrum te lopen. Prijs-kwaliteit verhouding is erg goed.

Cons:

Het hotel is wel wat gehorig.

2026-02-10 via Nuitee
K
Kenia couple mx
10
Pros:

La ubicación y la comodidad del hotel

Cons:

Nada todo muy bien

2026-01-29 via Nuitee
H
Heriberto couple mx
8
Pros:

Todo bien

2025-10-12 via Nuitee
J
Javier Eduardo family_with_children mx
10
2025-10-08 via Nuitee
M
MARIA LUISA family_with_children mx
10
A gusto!!
Pros:

Frente al hotel hay un restaurant bar y toca grupo en vivo, las camas son cómodas, en el baño hay shamphoo y funciona bien la regadera, tiene aire acondicionado me encantó, ventilador.

Cons:

Falta más iluminación en las calles, las habitaciones están en segundo piso y yo iba con mi abuelita así que no podía subir y bajar mucho, el parking está bien aunque esta a lado del hotel y no hay vigilancia pero si hay luz.

2025-09-20 via Nuitee
R
Reyna Lopez family_with_children mx
10
2025-09-20 via Nuitee
D
Dominga extended_group us
9
2025-09-16 via Nuitee
P
Peña extended_group mx
10
Calides y servicio
Pros:

Excelente servicio por parte de todo el personal una agradable estancia, todo muy limpio.
Lo recomiendo ampliamente

Cons:

Todo bien

2025-09-16 via Nuitee
S
Samoray couple il
9
Pros:

אחלה מקום יחסית לבקלאר, מיטה נוחה, מקלחת עם מים חמים (שלוקחים קצת זמן אבל מגיעים) ונקי.
הצוות עוזר במה שאפשר ונחמד מאוד.
קרוב למרכז, לבית חב״ד וללגונה.

Cons:

הוילונות לא חוסמים את האור כך שבבוקר נכנס אור לחדר.

2025-09-02 via Nuitee
J
JORGE LUIS family_with_children mx
9
2025-08-26 via Nuitee
D
De la Cruz Alejo family_with_children ca
10
Pros:

Creo que es un lugar muy comodo, agradable y limpio si solo quieres llegar a descansar con tu familia. Cerca del centro que puede ir caminando.

2025-08-11 via Nuitee
F
Francesca extended_group lu
7
2025-08-01 via Nuitee
A
Antje family_with_children nl
9
Perfect
Pros:

Het is een hele schone kamer op een perfecte locatie dichtbij het centrum. De vrouw die er werkt is heel vriendelijk en poetst alles iedere dag grondig schoon. Er staat een grote koelkast op de kamer erg handig! Goeie prijs kwaliteit verhouding.

Cons:

In het weekend zal het geluid van buitenaf iets beter hoorbaar zijn. Wij hebben hier geen last van gehad.

2025-07-27 via Nuitee
S
Sam0051 couple bz
8
2025-07-11 via Nuitee
M
MIROSLAVA ESTRELLA extended_group mx
10
Ok
Pros:

Todo muy bien.

2025-07-10 via Nuitee
M
Maryke with friends au
8
Very good
2025-04-25 via Nuitee
G
Graciela family with young children us
8
Good stay overall.
Pros:

The staff was incredibly kind and attentive in their service.

Cons:

It was a bit noisy at night as guests settled into their rooms, which can be a bit disruptive for those trying to rest. I understand that it’s part of the atmosphere, but it might have been challenging for some to find peace during that time.

2025-04-23 via Nuitee
C
Corado young couple bz
9
Superb
2025-04-16 via Nuitee
M
Michael young couple de
5
Not really a recommendation 😕
Pros:

4 % commission for paying with credit card, no chance of check-in earlier than 3 p.m., extra small bed 1,30 m width, and an extra bed that nobody used, a great balcony, def. our first and last stay but near to downtown !

2025-03-31 via Nuitee