Four Seasons Riverside

Hotels
8.4 (501 reviews)
Tsereteli Street #58 , Kutaisi , ge

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Comfortable beds
Cons:
Noisy guests
Some cleanliness issues
Limited amenities

Categories

Cleanliness
7.48
Some reviews mentioned unpleasant odors in the bathroom and found dirty items left by previous guests.
Service
9.45
The staff was consistently described as friendly and helpful, contributing positively to the experience.
Location
8.99
The hotel is situated near the river and in a convenient area, providing beautiful views.
Room Quality
7.94
Rooms are generally comfortable with spacious layouts, though some guests noted variations.
Amenities
8.47
The amenities were sufficient, though a few guests noted room for improvement in some areas.
Value for Money
7.93
Guests felt the hotel provided good value but some aspects didn't quite meet expectations for a higher rating.
Food and Beverage
8.48
Breakfast received positive remarks, though some reviews suggested improvement.
Overall Experience
8.45
Overall, guests enjoyed their stay with notable highlights such as views and friendly service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:54

Property Description

Beachfront Luxury
Experience 4-star luxury at Four Seasons Riverside in Kutaisi, with a garden, shared lounge, and terrace overlooking the beach. Enjoy the convenience of a private beach area and a bar on-site.

Convenient Amenities
Benefit from a 24-hour front desk, shuttle service, room service, and complimentary WiFi available throughout the property.

Nearby Attractions
Explore Kutaisi's top attractions such as White Bridge, Bagrati Cathedral, and Kutaisi Historical Museum, all within reach. Don't miss the chance to stay at Four Seasons Riverside for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    People no matter the age stay for GEL 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 501 reviews
Cleanliness: 7.48
Service: 9.45
Location: 8.99
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 8.45
M
Marselo solo_traveller nl
4
2026-07-04 via Nuitee
G
Gursharan solo_traveller ae
8
2026-07-03 via Nuitee
Y
Yuval family_with_children il
10
מושלם
Pros:

חדר גדול, מרפסת על המהר נוף מדהים, נקי, ארוחת בוקר נפלאה וטרייה, מיקום מושלם

2026-07-01 via Nuitee
A
Ahmed family_with_children eg
3
Very poor hotel
Pros:

Nothing, its very poor

Cons:

Every thing

2026-07-01 via Nuitee
R
Rudenko solo_traveller kz
2
Это не 4*, а гостевой дом
Pros:

Из хорошего пешая доступность к центру (рядом река) и нормальный персонал, который пытается реагировать на жалобы, хоть и с опозданием. Завтрак номальный, но абсолютно одинаковый каждый день (яичница, свиные сосиски, огурцы/помидоры, тосты).

Cons:

Отель абсолютно не соответствует заявленным 4 звездам. В лучшем случае — это уставший гостевой дом 3* с натяжкой. Если бы честно писали об этом, было бы нормально.
​Обман с размером номера: В бронировании указано 20 m^2, по факту комната от силы 12 m^2 — чемодан буквально негде поставить.
​Обман с кроватями: Вместо заявленной двуспальной (Double) кровати — две сдвинутые односпальные. Но главное — вместо полноценного спального места для ребенка нам предоставили старую раскладушку с выпирающим железным штырем посередине! Из-за этого три дня нормального сна были невозможны.
​Абсолютная слышимость: Стены из «картона». Слышно всю сантехнику соседей, а прямо под окном круглосуточно гремит блок кондиционера из соседнего номера. Получили головную боль от жуткого недосыпа.
​Проблемы с душем: При заселении душ просто не работал. Починили только через день. Нормальной перегородки нет, при любом мытье заливает весь пол в санузле.
​Антисанитария: Простыни в дырах, за 3 дня их ни разу не поменяли.
​Отказ в возврате: Попросили отмену и возврат средств через 5 минут после заселения — администрация категорически отказала. Служба поддержки Booking никак не помогла.
Основной минус букингу, как сервис они подорвали мое доверие

2026-07-01 via Nuitee
M
Maciej extended_group pl
5
Hotel średniej jakości
Pros:

Ogólnie nic mnie nie zachwyciło

Cons:

Standard PRL

2026-06-30 via Nuitee
V
Vincent extended_group fr
7
Un très bon emplacement au calme pour visiter Koutaïssi
Pros:

Hotel au bord du fleuve et à quelques centaines de mètres du centre ville. Situation parfaite pour visiter Koutaïssi.
Un bon petit déjeuner et une ambiance familiale.

Cons:

Equipement assez rudimentaire mais rien à dire niveau rapport qualité prix

2026-06-29 via Nuitee
J
John solo_traveller gb
10
Pros:

Great balcony view overlooking the river. Breakfast was good, freshly prepared. Amazing value for money. Good location with short walking distances to the centre

2026-06-25 via Nuitee
Z
Zhanara couple kz
9
2026-06-24 via Nuitee
C
Cristina solo_traveller it
10
Pros:

Ottima scelta di albergo, stanza comoda e confortevole, buona colazione, posizione centrale

2026-06-23 via Nuitee
L
Liane couple de
8
Empfehlenswert
Pros:

Es war alles da, was man braucht. Die Lage ist sehr gut. Es ist alles fußläufig zu erreichen.

Cons:

Das Zimmer könnte für 2 Personen etwas größer sein. Es gibt zu wenig Ablagemöglichkeiten für Bekleidung u.a.

2026-06-21 via Nuitee
N
Nana Pekhmashvili solo_traveller ge
10
Pros:

The location is great. The staff is very kind and helpful. I was there for just one day. The breakfast was very delicious, clean breakfast area with a view directly on the river. It was great!

Cons:

The room was too dark!
There is no lift. It is not comfortable with bags.

2026-06-19 via Nuitee
A
Adriano extended_group it
8
2026-06-16 via Nuitee
I
Isabel couple dk
1
The staff stole money from me while I was gone.
Cons:

I left approximately €100 in cash in a drawer under a bag of almonds. The money and the bag of almonds disappeared while I was gone. When I confronted the staff, they lied and said there was no money found, but confirmed they found the almonds. This sadly made our stay awful.

2026-06-15 via Nuitee
K
Karolina solo_traveller pl
10
Pros:

Hotel z prawdziwą duszą. Takie miejsca pamięta się bardzo długo. Niesamowicie urokliwe miejsce. Widok na rzekę i góry- coś pięknego. Do tego miła obsługa z cudownym pieskiem oraz dobre śniadania.

2026-06-15 via Nuitee
L
Luis solo_traveller gb
7
More like a Three Seasons
Pros:

Around a 10 minute walk to the city centre

Cons:

It's not an actual four seasons. I'd say it's just a standard 3 star hotel - Our room did not have a view of the river.

Bathroom was easily flooded with shower running.
Breakfast wasn't a buffet but was table service - I had to leave as we had a taxi booked, but there was constantly more food being added to the table.

2026-06-14 via Nuitee
C
Christian solo_traveller at
8
2026-06-14 via Nuitee
A
Assel solo_traveller kz
10
Pros:

One of the reception staff members, whose name I unfortunately forgot, helped me when I lost my phone. I’m very grateful for his assistance—thank you so much!

The food is delicious, the hotel is spotless, and the villa is absolutely incredible. I have no words to describe it. The location is perfect as well.

2026-06-12 via Nuitee
A
Assel couple kz
10
Pros:

One of the reception staff members, whose name I unfortunately forgot, helped me when I lost my phone. I’m very grateful for his assistance—thank you so much!

The food is delicious, the hotel is spotless, and the villa is absolutely incredible. I have no words to describe it. The location is perfect as well.

2026-06-12 via Nuitee
M
MmeNouzha couple ma
8
Agréable
Pros:

Tout

Cons:

Rien

2026-06-11 via Nuitee