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Facilities
Property facilities
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Offsite parking discounted rates available
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Air conditioning
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Room service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Mobile app for room service
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Free wired internet
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Covered parking
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Flagship Hotel New Pacifica Grand Near Phoenix United Lucknow offers luxurious 3-star accommodation in Charbagh, just a stone's throw away from major attractions like Lucknow University and Lucknow Junction Railway Station. Each room is equipped with modern amenities including air conditioning and a TV, ensuring a comfortable stay for all guests.
Convenient Location
Situated only 15 km from Indira Gandhi Pratishthan and with easy access to KD Singh Stadium and Ambedkar Park, our hotel provides a convenient base for exploring the vibrant city of Lucknow. The Chaudhary Charan Singh International Airport is also a short drive away, making travel in and out of the city a breeze.
Exceptional Services
Enjoy impeccable room service and stay connected with complimentary WiFi throughout the property. Whether you are here for business or leisure, Flagship Hotel New Pacifica Grand Near Phoenix United Lucknow guarantees a memorable stay. Book now for an unforgettable experience.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
My experience was wonderful from start to finish. The room was spotless and very comfortable, with a clean, fresh feel throughout. The staff were consistently warm and professional—special thanks to the reception she is very nice, Overall, everything was handled with care and attention. I’d happily recommend this hotel and look forward to staying again.
Fake photos rooms are dirtiest, full of mosquitos
utterly one of the worst hotel stays i've had. the staff were so unfriendly. we arrived late and they accused us of not knowing our addresses..? we told them but they did not believe us. 7 of them took about 20 minutes discussing and staring at us. it was uncomfortable. On top of that, noise of children and people yelling were loud until 1am.
Finally, the room was filthy!!! the bed was full of burn holes and odd stains, the bathroom had mold, and the walls were splattered with who knows what. usually I am a very tolerant traveler, staying at crappy hotels. but on top of the conditions, the hospitality makes this one of the worst experiences i've had.
Staff behaviour
Location and lack of facility
Nothing
Bizzare location, impossible to park a car, the rooms were dirty, bed was very uncomfortable, the room floor was full of stain, the geyser wasn't working, the stairs and lobby were very dirty.
Location
It has everything to be a great Hotel but it NEEDS MAINTENANCE and CLEANING and when I say cleaning is not throwing water over it - ITS SCRUBBING with DETERGENT.
I can't understand 2 things:
1. Why don't owners take care of their property and insist to degrade knowing customers will rate it.
2. Why customers give such a high score for such a low profile place thus deceiving future bookings ?
Rate by the pics shown
Staff behaviour is good but conditions of room is good but not excellent.
Not far from railway station
Had a good stay, good atmosphere, clean and well maintained room, staff was also decent. It was very nice experienc Good hotel and the staff are friendly. The bed was great .Rooms are comfortable and relaxing Good furnished hotel and The best place to be very polite and respectful staff Amazing hospitality The staff was very helpful and courteous. Very pretty and comfortable rooms. clean room. clean washroom.
Good hotel and the staff are friendly. The bed was great .Rooms are comfortable and relaxing Good furnished hotel and The best place to be very polite and respectful staff Amazing hospitality The staff was very helpful and courteous. Very pretty and comfortable rooms. clean room. clean washroom. Lovely Hotel with Wonderful staff, Love the Charm of this hotel.the front desk person was so helpful and made my check-in process fast and easy.
Room was clean and good. Amazing stay Perfect place to stay for family and solo too.
Mouse shouting
Resaption behaviour strait four words
Not suitable for travellers
Excellent
Excellent
Very good staff
Good property
Hotel staff was very good and hotel cleanliness was also very nice
Very good hotel
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