The Maple Manor Hotel

Hotels
8.1 (2233 reviews)
The Maple Manor Hotel Charlwood Road , Crawley , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Garden
Bar
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and well-presented rooms
Exceptional breakfast
Helpful and friendly staff
Close to the airport
Cons:
Noise due to thin walls
Unavailability of evening meals
High bar prices
Small bathrooms

Categories

Cleanliness
7.85
Cleanliness was superb as mentioned in reviews, but some criticism regarding small bathrooms.
Service
8.35
Staff were very helpful and friendly, contributing to a positive service experience.
Location
8.35
Close proximity to the airport made it convenient for travelers.
Room Quality
7.35
Rooms experienced noise issues due to thin walls, affecting sleep quality.
Amenities
8.35
Well-equipped rooms with good facilities including tea and coffee.
Value for Money
7.85
Generally good value but consider taxi costs when calculating overall expenses.
Food and Beverage
8.85
Breakfast was exceptional, offering a full continental and full English with unlimited coffee and tea.
Overall Experience
7.85
A mixed experience but overall satisfactory, with notable concerns around noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:30

Property Description

Luxurious Amenities

Indulge in the comfort of en-suite rooms with HD flat-screen TVs, dressing gowns, and premium toiletries from White Company. Enjoy a relaxing evening at the bar or unwind on the gorgeous front lawn with outdoor seating.

Convenient Location

Located a stone's throw away from Gatwick Airport and Crawley Town Centre, our hotel offers easy access to nearby attractions such as cinemas, shopping centers, and picturesque parks. Explore the area with direct train access to central London and the vibrant South Coast.

Peaceful Retreat

Escape the city's hustle and bustle at The Maple Manor Hotel, nestled by Gatwick Runway. Experience tranquility and relaxation in a secluded setting, perfect for unwinding after a long journey.

Book now to experience a serene stay at The Maple Manor Hotel and enjoy our top-notch amenities and convenient location.

Important information:

Maple Manor also has large car parking facilities for guests to leave cars with us while traveling just ask our staff for details and charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2233 reviews
Cleanliness: 7.85
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 7.85
P
Paul solo_traveller im
5
It's a cheap place to stay close to the airport and not much more.
Pros:

Proximity to the airport. However, it's certainly not walkable and the taxi fare is north of £25 despite being only a 5-10 minute ride. Receptionist was very helpful. The building itself and grounds are attractive.

Cons:

No air conditioning. Just my luck to stay during a heatwave; only got 3 hours sleep! No chair in the room; you have to sit on the bed, so writing notes and using a laptop is problematic. Also, there's no room safe.

2026-07-03 via Nuitee
M
Manuela P. HV couple de
9
2026-07-03 via Nuitee
W
Winterton couple gb
10
Pros:

Clean tidy friendly

2026-07-02 via Nuitee
H
Helen solo_traveller gb
6
2026-07-01 via Nuitee
A
Aya couple us
9
2026-07-01 via Nuitee
L
Lyndon solo_traveller gb
8
2026-06-30 via Nuitee
G
Gorgan couple gb
10
2026-06-30 via Nuitee
A
Alistair couple gb
10
Exellent place to stay for Gatwick airport.
Pros:

The room was very comfortable. We both slept very well despite being very close to Gatwick airport.
Breakfast was excellent.
We will stay there again.

2026-06-30 via Nuitee
R
Rob solo_traveller gb
7
2026-06-28 via Nuitee
F
Finlay family_with_children gb
10
Pros:

Nice people and good facilities

Cons:

Air con in the rooms would be good

2026-06-28 via Nuitee
M
Mo. Int. solo_traveller fr
7
Just alright. Near the airport but mind the taxi fares.
Pros:

The room was clean. The bed was nicely done and very comfortable. However, I expected more from the hotel based on the reviews.

Cons:

No air conditioning, only a fan. The hotel could improve by maintaining the common areas better (looked unkempt), providing friendlier service and offering takeaway breakfast for guests with early flights. Although the location is convenient, it's not within walking distance of the airport, so taxi costs add up.

2026-06-28 via Nuitee
R
Rawat solo_traveller mu
8
Pros:

Very lovely location, nice garden to eat and relax. A bit far from everything but it is fine for a day before travelling. Staff helpful and food breakfast.

Cons:

Room was boiling and could not sleep due to heat wave.

2026-06-26 via Nuitee
P
Pieter solo_traveller nl
8
Pros:

De service van het personeel.
Ik kreeg gratis een upgrate van de kamer

2026-06-25 via Nuitee
M
Michael couple au
8
Pros:

great brakfast included

2026-06-23 via Nuitee
M
mike solo_traveller gb
9
Enjoyed my stay, will be booking again soon
Pros:

Pretty hotel, lovely staff, fast and efficient breakfast. No complaints

Cons:

Would have been nice if there was a bar, but they have some drinks on request

2026-06-23 via Nuitee
P
PAUL HUGHES solo_traveller gb
8
Pros:

Very clean, and great location for the airport, nice hotel

2026-06-21 via Nuitee
L
lesley couple gb
8
2026-06-21 via Nuitee
E
eiriksdottir family_with_children is
5
2026-06-20 via Nuitee
D
David John couple nz
6
Very convenient
Pros:

Close to Gatwick and a nice breakfast

Cons:

A bit noisy with all the aircraft, but hey it’s close to Gatwick and I mean really close! But with the double glazed windows closed and great sound insulation you could hardly hear anything

2026-06-20 via Nuitee
R
Rose couple au
10
2026-06-17 via Nuitee