SPARV Aulakhs Resort

Hotels
7.5 (51 reviews)
Plot No. 451, Ashwem, Mandrem Rd, near White Church, Mandrem, Goa 403519 , Mandrem , in

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Cockroach infestation
Food poisoning
Unprofessionalism
Lack of proper guest care

Categories

Cleanliness
2.5
Mixed reviews on cleanliness. While some guests appreciated the clean rooms, there were reports of a severe cleanliness issue with cockroach infestation.
Service
3.7
Service received mixed feedback. While some guests appreciated the initial apology and promises made, most guests experienced unprofessional behavior and poor guest care.
Location
9
Location highly praised for its proximity to favorite cafes, supermarket, and beach.
Room Quality
4
Mixed feedback on room quality. Guests mentioned comfortable beds, but severe issues with pest infestation impacted overall room experience.
Amenities
5
No specific feedback provided on amenities, but given the negative experiences in other categories, the rating is mid-range.
Value for Money
3.2
Mixed reviews on value for money. Some guests were highly dissatisfied with the experience, impacting their perception of the price.
Food and Beverage
3.5
Negative feedback regarding food poisoning and buffet experience.
Overall Experience
3.7
Overall experience marred by severe issues including pest infestation, food poisoning, unprofessionalism, and inconsistent communication.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 13:46

Property Description

Luxurious Accommodation
Experience comfort and style at SPARV Aulakhs Resort where each room offers modern amenities including air conditioning, flat-screen TV, and a private terrace with stunning city views.

Relaxation and Recreation
Unwind by the outdoor swimming pool, stroll through the lush garden, or enjoy a delicious meal at the on-site restaurant and bar.

Convenience at Your Fingertips
Benefit from 24-hour front desk service, airport transfers, and complimentary WiFi throughout the property. With easy access to Chapora Fort and Thivim railway station, SPARV Aulakhs Resort is the ideal choice for your stay in Mandrem. Book now for an unforgettable experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for Rs. 750 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 8 years old and over stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 51 reviews
Cleanliness: 2.5
Service: 3.7
Location: 9
Room Quality: 4
Amenities: 5
Value for Money: 3.2
Food and Beverage: 3.5
Overall Experience: 3.7
D
Daniil couple ru
7
Pros:

Очень старательный, приветливый персонал, который всеми силами пытается улучшить проживание.
Чистый бассейн. Большие номера, удобные кровати. Вкусная еда. Расположение отеля крайне удобный, слева и справа располагаются дороги к морю (до моря 15 минут пешком). Рядом так же магазины и рестораны (тоже где-то в 5-10 минутах пешком).
Хороший напор воды.
В целом, если не брать в расчёт уборку и грязную ванную комнату, отель неплохой.

Cons:

Поставил отзыв на 7 баллов, в связи с выше указанными плюсами отеля и из-зв хорошего персонала. Но есть ряд явных недостатков:
Отвратительно грязная ванная комната, грязный унитаз. За две недели проживания уборки номера не было ни разу, даже когда мы попросили убрать номер, нам принесли воду и полотенца и на этом все.
Отдельно хочу отметить, что даже новые полотенца были грязные, а когда мы попросили замену, другие полотенца были еще более грязные.
Скудный завтрак.
С нами в номере жила ящерица, хотя может быть это стоит добавить в пункт "что понравилось".

2026-03-26 via Nuitee
A
Adam young couple ro
10
Exceptional
2025-06-10 via Nuitee
V
Viacheslav solo traveller ru
9
Superb
Pros:

Swimming pool was very nice and it was available till midnight ! So we could swim after the sunset.
Was easy to reach my favorite shak "Inspiration" on the beach. Russian/ Ukrainian cuisine cafes are very close as well as good supermarket Calisto.

2025-03-30 via Nuitee
N
Natasha solo traveller gb
1
Bad
Pros:

The fact that I am.in Mandrem is what I approve of

Cons:

My experience at this hotel was an absolute nightmare. I checked in hoping for a peaceful stay, but instead was subjected to a series of appalling events. Firstly, I contracted food poisoning from their buffet, leaving me feeling ill throughout my stay. However, the worst was yet to come.

While working in my room to meet an important deadline, I spotted a cockroach. At first, I dismissed it, thinking perhaps it’s a one-off incident, but soon the room became infested with cockroaches crawling and flying everywhere. Upon calling reception, I was informed that the hotel was carrying out pest control across the entire building, which caused the pests to infiltrate my room. To make matters worse, workers were sweeping dead cockroaches down the hallways, making the situation unbearable.

I had to abruptly pack up, delay my work, and was relocated to another room under immense stress. Although they initially apologised and promised me a complimentary weekend stay, they later retracted that offer. They also promised a late check-out, only to harass me in the morning by calling multiple times, demanding I leave.

This stay has been traumatising—between the cockroach infestation, the impact of chemicals used during pest control making me feel ill, and the unprofessionalism of staff, I cannot recommend this hotel to anyone. Their lack of proper guest care and inconsistent communication shows a failure in basic hospitality standards.

Avoid this hotel at all costs.

2025-02-07 via Nuitee
W
Warren young couple au
10
All staff were most friendly and attentive
Pros:

Close proximity to beaches and markets. All within 15 minutes walk

Cons:

Nothing

2024-11-16 via Nuitee
P
Pranav with friends in
1
Hopeless staff
Pros:

swimming pool

Cons:

staff

2024-09-30 via Nuitee
D
Deepak review category business travellers in
2
Very poor
2024-09-17 via Nuitee
G
Gopalkrishna young couple in
9
Superb
2024-09-05 via Nuitee
J
Jerrell young couple in
5
Passable
2024-08-28 via Nuitee
S
Sidharth family with young children in
8
Very good
2024-08-25 via Nuitee
S
Srinivas family with young children in
7
Overall a very good place and super value for money.
Pros:

Location was in Mandrem, and closer to many restaurants/beaches etc., Even the north goa places are just about 45 min drive away. In general liked the place, breakfast spread, lunch/dinner options, pool and size of the room.

Cons:

Few appliances weren't working and needed replacement. Cleanliness can be improved in the room.

2024-08-20 via Nuitee
A
Amitabh group in
6
Pleasant
2024-08-18 via Nuitee
A
Aakash group in
10
Exceptional
2024-08-13 via Nuitee
R
Rajan young couple au
3
Made a big mistake in choosing this property for the short stay in Goa
Pros:

Service from staff was good

Cons:

The bathroom were unclean with stale smell of sewage . Fortunately we were offered another room which didn’t have the smell of sewage .

2024-03-31 via Nuitee
S
Shania young couple nz
8
Overall was good. This is only because the staff was amazing
Pros:

Massive deluxe rooms.
Friendly staff

Cons:

Needs bit more love on the cleanliness side.
Hotel restaurant food quality needs a massive improvement .

2024-02-20 via Nuitee
A
Avi solo traveller il
10
Exceptional
Pros:

Everything

2024-02-04 via Nuitee
M
Manuel young couple gb
7
Good
2024-01-30 via Nuitee
S
Subhas young couple au
7
Good
2023-12-02 via Nuitee
D
David young couple gb
10
We had a peaceful and relaxing start to our holiday.
Pros:

Exceptional staff, always willing to please.
1 km from beach and plenty of choice of where to eat within 3 km.
Good size Infinity pool, only 28 rooms, all with balcony’s facing towards sea.
Large rooms with air con.

2023-11-30 via Nuitee
P
Puneet young couple in
6
Pleasant
2023-11-21 via Nuitee