Cuna Hotel

Hotels
7.6 (1792 reviews)
Osmeña Street, Barangay Masagana, Palawan , El Nido , ph

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Noise disturbances
Poor Wi-Fi

Categories

Cleanliness
7.21
Several guests reported cleanliness issues in their rooms, including odors and poor bathroom conditions.
Service
8.38
Staff were frequently described as friendly and accommodating, showcasing a strong level of service.
Location
8.42
Guests praised the location as perfect, with easy access to local attractions and amenities.
Room Quality
6.87
Some rooms were noted as small or noisy, affecting overall room quality.
Amenities
7.4
Amenities were acceptable, though issues with Wi-Fi and air conditioning were noted.
Value for Money
7.36
Considering the location and service, guests felt the value for money was reasonable despite some drawbacks.
Food and Beverage
7.71
Food was generally well-received, though some guests desired more variety, particularly in breakfast options.
Overall Experience
7.48
While there were complaints, many positive aspects contributed to a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:56

Property Description

Luxurious Accommodations
Cuna Hotel in El Nido offers elegantly designed rooms with modern amenities like air conditioning, TV, and private bathrooms. Some rooms even provide stunning mountain views, ensuring a comfortable and scenic stay.

Dining Experience
Guests can start their day with a delicious American breakfast served daily. Additionally, the on-site restaurant and bar offer a variety of dishes and drinks. For a quick bite, complimentary snacks are available in the lobby, providing convenience and satisfaction throughout the day.

Convenient Location
Located just 5 km from El Nido Airport and in close proximity to popular attractions like Big Lagoon and Corong Corong Beach, Cuna Hotel provides easy access to the best of what El Nido has to offer.

Experience luxury, convenience, and exceptional service at Cuna Hotel. Book your stay now for an unforgettable El Nido getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 11 years old and over stay for ₱ 1,200 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1792 reviews
Cleanliness: 7.21
Service: 8.38
Location: 8.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.36
Food and Beverage: 7.71
Overall Experience: 7.48
S
SOLIGNAC • couple • fr
7
Bon Hôtel dans l’ensemble il est pratique et bien équipé mais trop cher pour ce que ça vaut ! Hotel bien situé pratique
Pros:

Très bien placé dans la ville proche des commerces, belle vu de la piscine

Cons:

très très bruyant petit déjeuné pas bon marché dutout soucis avec la carte de la chambre qui a pris du temps à être réglé

2026-05-30 • via Nuitee
B
Brandon • couple • ca
10
Excellent
Pros:

The hotel was clean and the staff are friendly

Cons:

I wish the rooftop was open till midnight but otherwise our stay was excellent

2026-05-30 • via Nuitee
R
Radela Yvonne • solo_traveller • ph
9
The staff were very helpful , especially Leo at the front desk. He gave us tips as to where to eat and go around town. T
Pros:

It’s location is great with beautiful view from the roofdeck restaurant

Cons:

None

2026-05-27 • via Nuitee
K
Katie • couple • gb
8
2026-05-26 • via Nuitee
• couple • us
5
I expected a B grade hotel, but our room was a solid D.
Pros:

The roof top restaurant views and overall layout was amazing. Most definitely the nicest part of the hotel. Also the food at the restaurant (ordered from the menu) was very good. The breakfast buffet food was OK but not needing to find a breakfast place made that part of the day easy.

Cons:

The room we had was dismal. Do not accept a room number that ends in 16 (216, 316, 416). These rooms are left over odd wedge-shaped rooms with tiny (dirty) windows. Almost no natural light can enter. The AC unit is above the window and drips condensate onto the glass further reducing light. The room was supposed to have a single king size bed - ours had a queen. Wifi only possible in the hotel lobby. No refrigerator (apparently these are only in the 3 person rooms (an issue if your meds require refrigeration). TV was not operational. Housekeeping got to these end rooms last during the day, so even if we were out until 4, the room was often still not done. Generally, the staff seemed 'tired of tourists'. Accommodating but not outwardly friendly. I can understand based on some of the guests and overheard comments. We did not complain at the hotel - it seemed they had enough to address - but other than the location and the roof restaurant, this hotel was a disappointment.

2026-05-26 • via Nuitee
B
Barbara • couple • au
7
It’s a 3 star property which was evident
Pros:

Roof top eatery

Cons:

Shower ran cold and hit, could not be regulated.

2026-05-24 • via Nuitee
C
Charlie • couple • gb
8
Good spot for El Nido
Pros:

Great location in El Nido and lovely staff. The rooftop area is beautiful and the pool is really nice. Sadly we had horrendous food poisoning during our stay but the hotel staff were really helpful throughout and even brought us Medicine!

Cons:

The breakfast is very expensive for what you get

2026-05-23 • via Nuitee
S
Stef • solo_traveller • fr
10
Pros:

Bien placé pour les excursions restaurants boutiques a 2 pas en bas, très jolie vue du restaurant et piscine personnel accueillant et serviable bonne literie chambre propre confortable clim ok

Cons:

Rien

2026-05-23 • via Nuitee
O
Océane • couple • ca
10
Plus belle vue que j’ai vu!
Pros:

Le personnel super gentil, la vue complètement incroyable, restaurant sur le rooftop qui était très bon aussi, puis l’emplacement était parfait!

2026-05-22 • via Nuitee
S
Stefan • solo_traveller • at
10
2026-05-21 • via Nuitee
V
Victor • extended_group • gb
7
Comfortable and courteous staff but need to be more patient with the lift
Pros:

I love the location of the place. Very convenient. The staff were especially very helpful and courteous!

Cons:

I did’t like the fact that there was only one lift so you have to wait for some time. We were only allowed 1 key card to share for the 3 of us which doesn’t help with convenience. Housekeeping keeps forgetting to provide towels after cleaning and the phone in the room was either not working or we just couldn’t figure out how to use.

2026-05-21 • via Nuitee
K
Kaspars • couple • lv
7
Loti skaists skats paveras brokastojot uz dabas ainavu.
Pros:

Viesnīca laba lokacija ,tuvu centrs , garčīgas brokastis un ļoti garšīga tomātu zupa. :) .

Cons:

Numuriņā ļoti stipri oda pēc kanalizācijas.

2026-05-20 • via Nuitee
M
Mesepa • couple • au
10
The hospitality was perfect 🤏
Pros:

The view, customer service and of course everything

Cons:

Pretty much everything was perfect

2026-05-20 • via Nuitee
H
Helena • couple • pt
6
Pros:

Localização. O rooftop e entrada do hotel muito bonitos

Cons:

Ar condicionado muito frio e virado para a cama

2026-05-19 • via Nuitee
Z
Zakiyyah-Beloved • solo_traveller • ca
6
2026-05-19 • via Nuitee
D
daniel • solo_traveller • au
5
2026-05-18 • via Nuitee
P
Philip • extended_group • us
7
I like the staff, all of them are very nice but probably will not stay witj this hotel next time. I am expecting a nice
Pros:

The staff are very nice and the location is good

Cons:

The cleanliness of the property. The bathroom is dirty and the towels probably needs replacement as the color is not white anymore. The Php600.00 buffet breakfast is not worth your money. You are probably paying for the view and not the food. You can get far better and fresh food for that amount of money at other restaurants nearby which also has a nice view.

2026-05-17 • via Nuitee
• couple • hu
10
2026-05-17 • via Nuitee
U
Urbana Salomé • couple • pt
7
Mediana
Pros:

Localização muito boa

Cons:

Pequeno almoço não tinha grande variedade. Quartos muito húmidos. Wi-Fi não funciona nos quartos, nem há rede não quartos

2026-05-15 • via Nuitee
J
joko • couple • nl
8
Ik heb 4 nachten gelogeerd bij dit hotel was super leuk, personeel super behulpzaam en locatie is top.
Pros:

Locatie,personeel

Cons:

Douche te klein

2026-05-15 • via Nuitee