Cuna Hotel

Hotels
7.6 (1648 reviews)
Osmeña Street, Barangay Masagana, Palawan , El Nido , ph

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Noise disturbances
Poor Wi-Fi

Categories

Cleanliness
7.21
Several guests reported cleanliness issues in their rooms, including odors and poor bathroom conditions.
Service
8.38
Staff were frequently described as friendly and accommodating, showcasing a strong level of service.
Location
8.42
Guests praised the location as perfect, with easy access to local attractions and amenities.
Room Quality
6.87
Some rooms were noted as small or noisy, affecting overall room quality.
Amenities
7.4
Amenities were acceptable, though issues with Wi-Fi and air conditioning were noted.
Value for Money
7.36
Considering the location and service, guests felt the value for money was reasonable despite some drawbacks.
Food and Beverage
7.71
Food was generally well-received, though some guests desired more variety, particularly in breakfast options.
Overall Experience
7.48
While there were complaints, many positive aspects contributed to a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:56

Property Description

Luxurious Accommodations
Cuna Hotel in El Nido offers elegantly designed rooms with modern amenities like air conditioning, TV, and private bathrooms. Some rooms even provide stunning mountain views, ensuring a comfortable and scenic stay.

Dining Experience
Guests can start their day with a delicious American breakfast served daily. Additionally, the on-site restaurant and bar offer a variety of dishes and drinks. For a quick bite, complimentary snacks are available in the lobby, providing convenience and satisfaction throughout the day.

Convenient Location
Located just 5 km from El Nido Airport and in close proximity to popular attractions like Big Lagoon and Corong Corong Beach, Cuna Hotel provides easy access to the best of what El Nido has to offer.

Experience luxury, convenience, and exceptional service at Cuna Hotel. Book your stay now for an unforgettable El Nido getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 11 years old and over stay for ₱ 1,200 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1648 reviews
Cleanliness: 7.21
Service: 8.38
Location: 8.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.36
Food and Beverage: 7.71
Overall Experience: 7.48
C
Carol solo_traveller gb
8
Was a good central place to stay being clisebyomget boat tours.
Pros:

The room was a basic room but comfortable.
Good bathroom with hot water and good breakfast
Views from the restaurant was amazing.
Swimming pool was good was well.
Just off the main road so was quite as well
Staff was very helpful and polite

Cons:

Communication with some tours could have been better.

2026-03-21 via Nuitee
N
Nowak family_with_children pl
10
Pros:

Piękny widok

2026-03-21 via Nuitee
H
Helena couple at
10
2026-03-20 via Nuitee
M
Melanie solo_traveller ca
9
2026-03-20 via Nuitee
O
Ofir couple il
8
2026-03-20 via Nuitee
J
Jo family_with_children be
6
2026-03-20 via Nuitee
L
Lisa couple nl
7
Prima hotel
Pros:

Locatie was goed midden in El Nido, airco werkte goed, vriendelijk personeel, mooi uitzicht vanaf het dakterras

Cons:

Douche had alleen koud water, wifi werkte matig en geen bereik binnen het hotel, kleine donkere kamer zonder raam

2026-03-19 via Nuitee
J
JULIA family_with_children gb
7
Pros:

Reception staff were great and were really helpful. Room small but clean, amazing view from the roof top

2026-03-19 via Nuitee
H
Heidi family_with_children gb
8
Excellent location for exploring El Nido.
Pros:

Friendly staff. Excellent location for exploring El Nido.

Cons:

Not many sunbeds around the pool area. Not much character to the hotel.

2026-03-19 via Nuitee
M
maria couple au
9
We have an excellent time staying at this hotel. Overall I give it a 9.
Pros:

Mostly everything is perfect for us. Location spacious room customer service food is ok.

Cons:

Some staff has no public relation especially the girls in the rooftop restaurant. Lack of customer service.
Also if you painted the walls in the pool it would be really and looked superb.

2026-03-19 via Nuitee
M
muriel family_with_children fr
9
Pros:

Chambre spacieuse et confortable, fenêtre avec vue sur la verdure, literie confortable, belle salle de bain avec douche fermée.
Beau rooftop du resto avec super vue sur El Nido.
Petite piscine sur le toit bien agréable pour se rafraîchir.
Petit déjeuner très correct.

Cons:

Forte odeur d'humidité quand on entre dans la chambre (on s'habitue ensuite).
Des parasols au dessus des transats côté piscine seraient utiles, mais comme c'est petit j'imagine que c'est pour éviter que les gens squattent les transats toute la journée.

2026-03-18 via Nuitee
V
Vincent family_with_children fr
4
Chambre quasi insalubre par l'humidité
Pros:

L'emplacement de l'hôtel est agréable : centre ville de El Nido. Le restaurant en rooftop est très agréable. Dommage que l'espace piscine soit si petit, aussi bien le bassin que le coin détente.

Cons:

Nous n'avons pas du tout apprécié la chambre à l'exception de la literie. Vous direz tant mieux, une chambre est faite pour dormir! Cependant à l'entrée dans la chambre, située, au rez-de-chaussée, nous découvrons une pièce très sombre, à priori sans fenêtre, très brutante, à cause du bloc clim très vétuste. Mais le pire, la chambre est tellement humide, il se dégage une odeur très désagréable et une impression de mal être tellement l'atmosphère est humide. Il y a bien un deshumidificateur d'air mais cela ne suffit pas. Au final nous découvrons une fenêtre recouverte d'un store vénitien opaque derrière la porte d'entrée, fenêtre que nous n'avons pas le droit et finalement pas l'envie d'ouvrir car elle donne sur une cours intérieure destinée au personnel, avec bloc clim et autre matériel. Sur les photos, la chambre paraît belle et se serait tous fait avoir mais en réalité cette chambre était complètement inconfortable et nous préférions rester dans le canapé du hall plutôt que dans la chambre, sans compter le Wi-Fi qui ne fonctionne pas à l'intérieur des chambres.
Nous avons pensé jouer de mal chance, mais sur les 5 couples que nous étions, que ce soit dans les étages ou le constat est le même.

2026-03-18 via Nuitee
F
FRANCESCA couple it
8
2026-03-18 via Nuitee
A
Antonio couple ca
8
it was a joy of a stay.
Pros:

Incredible staff, rooftop pool and restaurant great location

Cons:

broken shower door, poor lighting. El Nido beach not good to swim in but a great place for tour launches. nearby beaches Lio or Nacpan are great

2026-03-17 via Nuitee
J
john solo_traveller fr
7
2026-03-16 via Nuitee
M
Margret extended_group de
2
Katastrophe
Pros:

Mhh, schwer zu sagen.

Cons:

Der Ausblick aus dem Zimmer: 0,5 m bis vor eine Wand, dahinter Fässer und Gasflaschen für das gesamte Hotel gelagert, einschließlich Zisch-Geräusche und …. ohne Tageslicht

2026-03-15 via Nuitee
T
TD Fisher solo_traveller ca
8
Fantastic property but lousy WiFi.
Pros:

Most everything was great.

Cons:

Wifi basically nonexistent.
Even in The lobby occasionally was not the greatest.

2026-03-15 via Nuitee
I
Isabelle solo_traveller ca
10
Superbe séjour avec vue sur la mer partout.
Pros:

La chambre avec la vue directement sur la mer. La piscine à débordement . La vue de la mer partout. Je service était 10/10

Cons:

Rien

2026-03-15 via Nuitee
A
Amanda extended_group ca
8
Worth the booking!
Pros:

The property in itself was great and so were the staff. Extra points for the food dish set outside for the dogs.

Cons:

Honestly met all of our needs.

2026-03-15 via Nuitee
K
Kier solo_traveller gb
10
Very good value for money. Would stay here again next time. Have recommended to other friends.
Pros:

Really friendly staff. Good room. Hot water with good water pressure and the room was cleaned daily. Very good coffee from the restaurant. Easy to book the airport pick up and drop off. Great location, near all the good spots in town. Having an ATM in the hotel was convenient.

Cons:

N/A

2026-03-15 via Nuitee