Suites by Eco Hotels

That said… there are quite a few things that really need improving.

The glass containers for shampoo, conditioner, and bath gel are not secured to the wall, which feels unsafe we accidentally broke the conditioner in the shower and we were charged 150 pesos, which felt a bit unfair considering we stayed for a week.

Most of the plugs in the room don’t work, which is frustrating. The shower pressure is quite weak and could definitely be better.

Service-wise, it felt inconsistent. When we asked to change the bed sheets, it didn’t seem very welcomed.

Cleanliness and maintenance are also an issue. There was an odor in the toilet, and the water sometimes comes out brown (they use recycled water, but still not the nicest experience). The refillable water bottles didn’t always look clean either.

Small details really add up here. No hand soap on arrival. I had to ask and was given bath gel instead, so I ended up buying my own. Only one toilet roll at a time. The fan was literally held in place with a toothpaste sache, which says a lot. There are also too many little signs around the room, which makes the space feel cluttered.

WiFi doesn’t work well in the rooms, which can be inconvenient.

Also very important do not stay on the ground floor. I saw two massive rats, which was quite shocking.

And one thing that really didn’t sit right: we booked through Booking, and the hotel canceled it and then listed the room again at a higher price.

The views, balcony, and location are genuinely amazing, and that’s what saves this place. But the maintenance, cleanliness, and some service aspects really take away from the experience.

If you’re okay overlooking quite a few things for the vibe and the view, you might enjoy it. Otherwise, it might feel a bit frustrating.

Les douche, eau couleur orange, joint de douche pas très propre.

Nulla

Problem sa bravom na vratima. Problem je uspješno i brzo uklonjen nakon reklamacije. Iako je čiščenje na zahtjev, zaboravili bi napuniti bocu pitkom vodom i oprati šalice od kave.

Teilweise nur kaltes Wasser und das Toilettenpapier wurde nicht nachgefüllt

Al ser “Eco”, el agua del WC era “sucia/reciclada” y a veces había mal olor. El baño necesita más mantenimiento. Las puertas y mosquitero de la habitación no cerraban bien. La atención no fue mala pero tampoco fueron tan agradables. El wifi no era estable.

Booking.com makes it seem like you're booking a downstairs room with hammock which we thought we were getting, turns out the hotel never got that request but they were more than happy to accommodate when the room became available on our second night.

You can't get Wi-Fi inside some of the rooms, not great when you're trying to relax in the aircon. Ours was fine, but some guests told us they had issues.

The Cable TV reception was also so bad that no channels worked. not that big of an issue if your Wi-Fi works in.

Our bathroom didn't have hot water connected, not a huge problem because it's a hot climate, but understand that it is a deal breaker for some. However, you also need to take the cost of the room in to account, pretty cheap so you get what you pay for.

Cattivo odore dal bagno.
Mancanza di presa elettrica in bagno.
Mancanza di un piano di appoggio per le valigie.

Constant revolting sewage stench.
Yellow tap water (the use of bottled water is utterly necessary).
No wardrobe, drawers or storge of any kind.
AC, although working, is very noisy.
The doors and flyscreen don't slide and are prone to jam, need to drag them to close them and secure them with an extra latch on the top, otherwise the split open.
The waterfront gets really busy from 6.30 AM and there is no privacy whatsoever, since there is no fencing. (The paddlers approach you as soon as you open the curtains. People passing by sit on the stairs next to the room, Tours guide use megaphone to call the tourist).

The room/toilets smell very bad all the time.
I had something running on my roof waking us app every day. The towels smell bad a few times so we had to change them.

Wifi in the room is non existent. You can't even watch anything on tv which needs an internet connection. We complained and they just say maintenance is checking but after 6 nights there was absolutely nothing done about it. Also, the room had a bad smell everyday even after cleaning.

Size of the room could've been a bit bigger.

Eccessività umidità
In alcuni momenti odore di fogna in bagno non finestrato
Poca privacy in quanto le camere sono affacciate tutte su un “corridoio” che porta al mare