Ereto Hotel by SnowTime

Hotels
8.2 (172 reviews)
Gudauri Str. , Gudauri , ge

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Nice views
Cons:
Limited breakfast options
Issues with cleanliness
Pricey for some guests

Categories

Cleanliness
6.8
Mixed reviews on cleanliness, with some guests praising the cleanliness while others mentioned issues like dirty bed linen and broken items.
Service
8.1
Service was mostly appreciated, with friendly staff mentioned frequently. Some complaints included language barriers and lack of assistance with luggage.
Location
9
Highly praised location, with easy access to key landmarks, ski resorts, and public transportation.
Room Quality
7.2
Rooms were generally comfortable, but some guests noted issues with broken items and cheap materials.
Amenities
6.9
Mixed feedback on amenities, with some guests praising the location and friendly staff, while others mentioned limited options and broken items.
Value for Money
7.2
Mixed opinions on value for money, with some guests feeling the price was justified by the location, while others found it expensive for the services offered.
Food and Beverage
6.6
Food and beverage received mixed reviews, with some guests finding the breakfast options limited and disappointing.
Overall Experience
8.1
Most guests had a positive overall experience, particularly highlighting the location and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 21:56

Property Description

Luxurious Accommodation

Hotel Ereto in Gudauri provides a 4-star experience with a 24-hour front desk and tour desk. The rooms are equipped with modern amenities including a flat-screen TV, fridge, and free WiFi. Some rooms even have a balcony for a breathtaking view of the surroundings.

Delicious Dining Options

Start your day with a delectable à la carte or continental breakfast offered by the hotel. Enjoy a variety of dining options that cater to every palate, ensuring a satisfying culinary experience during your stay.

Exciting Activities

Take advantage of the prime location of Hotel Ereto and engage in thrilling activities like skiing in the picturesque town of Gudauri. Create unforgettable memories with adventures just a step away from the hotel.

Experience luxury, great food, and exciting activities at Hotel Ereto. Book now for an unforgettable stay!

Important information:

Please note that early check-in is available at this property and is subject to an additional cost of 50% of the price of the first night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 12 years old stay for GEL 70 per person per night when using an available extra bed.
    People 13 years old and over stay for GEL 100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 172 reviews
Cleanliness: 6.8
Service: 8.1
Location: 9
Room Quality: 7.2
Amenities: 6.9
Value for Money: 7.2
Food and Beverage: 6.6
Overall Experience: 8.1
N
Nuka couple ge
3
Cons:

The receptionist does not speak georgian!!!!!! Only RUSSIAN and english. That’s just terrible.
Breakfast was so bad we could not eat any of it.

2025-04-24 via Nuitee
R
Riyaaz Mohamed extended_group qa
8
2025-04-15 via Nuitee
G
Gábor extended_group hu
10
Pros:

Perfect location, well equiped, modern clean, great view! Happy we choosed this place.

2025-03-31 via Nuitee
A
Ana family_with_children lt
8
2025-03-21 via Nuitee
S
Shlomit couple il
6
מלון ברמה נמוכה, קרוב לאתר סקי
Pros:

הקירבה לאתר הסקי.
הפקיד של הקבלה
הנוף מהחדר היה מהמם!

Cons:

רק אחרי כחמישה ימים שהיינו שם שאלו האם אנחנו רוצים שיגיעו לנקות? אמרנו שכן, ואז הגיעה עובדת ניקיון שקצת מרחה את הריצפה ולא ניקתה בכלל את השירותים והמקלחת! היינו 9 לילות במלון והשירותים לא נוקו אפילו פעם אחת!
ארוחת בוקר-גרועה!

2025-03-16 via Nuitee
S
Smirnov couple ro
8
2025-03-16 via Nuitee
I
Iuliana couple ru
9
Уборка была заявлена раз в три дня. Но нам только сменили полотенца по нашей просьбе. Уборки не было. Чайник есть, но ро
Pros:

Отличный вид из окна. В номере все новое.

Cons:

Подушки слишком упругие, спина потом болит

2025-03-11 via Nuitee
A
Avraham Shaver extended_group il
6
Pros:

אין שירות חדרים, תמיד היה חוסרים בארוחת בוקר ואין להם קפה נורמלי

2025-03-04 via Nuitee
A
alaluf solo_traveller cy
10
2025-03-04 via Nuitee
M
Matania extended_group il
8
2025-03-04 via Nuitee
L
Lanzeer couple ae
5
Pros:

Good location. Near to gudauri ski resort.

Cons:

We requested an additional bed at the time of booking, and they agreed to provide one free of charge. However, when we arrived, there was no additional bed, and when we asked for it, they requested an extra payment. When I showed the conversation with their employee regarding the additional bed, the receptionist said that the person no longer worked there( just 2 days before we confirmed regarding the additional bed) and couldn't provide the bed. They then collected an additional payment from us for the extra bed.

No one helped with the luggage to the upper floor, as there were no lifts.

The breakfast could have been better; there were no options.

2025-03-03 via Nuitee
O
Oren family_with_children il
9
2025-03-02 via Nuitee
J
Jakub couple cz
7
Pros:

The location, close to the ski lifts, grocery store and restaurants. The view from the room was nice, so was the shower and bed. The guy on the reception was very nice and friendly.

Cons:

The interior is made out of cheap materials so some stuff was broken, especially in the bathroom, hotel room fridge is not a fridge, it’s just a box with ventilator.
The breakfast was just sad. There was 3 choices of a la carte breakfast but most of the days it was cold and we were waiting 30 minutes for scrambled eggs and sausages. The Georgian breakfast was just frozen vegetables with no taste and cold over-boiled eggs. There’s plenty of room to improve the hotel kitchen.

2025-02-28 via Nuitee
O
Olga extended_group by
10
2025-02-25 via Nuitee
S
Siarhei extended_group by
8
2025-02-25 via Nuitee
A
Asta extended_group lt
9
Pros:

Labai malonus ir paslaugus personalas.

Cons:

Nepatiko, kad labai ilgai reikėjo laukti pusryčių. Pirmomis dienomis teko laukti net apie valandą, vėliau jau atnešdavo greičiau.

2025-02-22 via Nuitee
Y
yurij extended_group lt
5
Pros:

Room was spacious with nice mountain view. Staff was friendly.

Cons:

Lot of stuff was broken :faucet, showers hoses, cabinets . Breakfast not nice at all. Bed linen was dirty with hairs. And many other things. Even fridge was not real but box from AliExpress with ventilator

2025-02-21 via Nuitee
L
Lynn solo_traveller ae
3
2025-02-21 via Nuitee
N
Noam couple il
9
2025-02-20 via Nuitee
H
Haseeb family_with_children ae
7
2025-02-19 via Nuitee