Alpina Hotel Gudauri

Hotels
8.9 (368 reviews)
Kazbegi Region , Gudauri , ge

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Limited food options
Inconsistent service

Categories

Cleanliness
8.15
Several reviewers mention issues with room cleanliness, including rooms not being cleaned during the stay.
Service
9.65
Positive mentions of friendly and helpful staff, although some experienced rudeness.
Location
8.65
Great location with stunning views, but some reviews mention it being a bit far from main areas.
Room Quality
9.15
Rooms were generally described as spacious and comfortable, but some felt they lacked space.
Amenities
9.15
The hotel offered good amenities including a game room, but food options had limitations.
Value for Money
9.65
Most reviews indicated that the hotel offers good value based on service and food quality.
Food and Beverage
7.65
Multiple complaints about limited food choices and specific items missing at breakfast.
Overall Experience
9.15
Overall, guests enjoyed their stay despite some complaints about service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:15

Property Description

Ski-in, Ski-out Convenience
Alpina Hotel, just 500 metres from the ski lifts in Gudauri, offers ski-to-door access for the ultimate convenience. Enjoy a seamless skiing experience right from the hotel's doorstep.

Cozy Rooms with Mountain Views
Relax in the comfort of rooms with balconies offering stunning views of the mountains. Unwind with satellite TV, and make use of the complimentary toiletries and hairdryer provided for your convenience.

Diverse Dining and Recreation Options
Indulge in delicious meals at the hotel's restaurant and unwind at the onsite bar. For recreation, guests can enjoy skiing, horse riding, billiards, and darts both on-site and in the surrounding areas.

Experience the perfect blend of comfort and adventure at Alpina Hotel. Book now for an unforgettable stay.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 368 reviews
Cleanliness: 8.15
Service: 9.65
Location: 8.65
Room Quality: 9.15
Amenities: 9.15
Value for Money: 9.65
Food and Beverage: 7.65
Overall Experience: 9.15
S
sumit family_with_children in
1
They didn't clean room, there is no roomservice,the places has loads of bugs the breakfast area was poorly organised
Pros:

Terrible Experience – Completely Ruined Our Holiday

I had an extremely disappointing experience at Alpina Hotel Gudauri. This was honestly one of the worst hotel stays I have ever had, and I would not recommend this hotel to anyone.

The rooms are not properly cleaned or serviced. During our stay, they simply did not clean or make up our room. For a hotel, basic housekeeping should be the absolute minimum, yet even that was missing.

There was no kettle in the room, so we couldn’t even make hot water, which is such a basic amenity. They also do not offer room service, making the stay even more inconvenient.

The breakfast was horrible. The dining area was poorly managed, and there were not enough staff even to clear and clean the tables properly. Dirty tables were left unattended, and the whole breakfast experience felt disorganized and unpleasant.

The biggest problem is the overall lack of service and staff. It feels like the hotel is operating without enough employees to provide even basic hospitality. When you go on holiday, you expect to relax and enjoy your stay—not spend your time wondering why your room hasn’t been cleaned or why basic services aren’t available.

Alpina Hotel Gudauri made our holiday an extremely frustrating and unpleasant experience. Very poor housekeeping, terrible breakfast, lack of basic amenities, and almost nonexistent service.

I deeply regret choosing this hotel and would never stay here again.

Cons:

They didn't clean room, there is no roomservice,the places has loads of bugs the breakfast area was poorly organised no clean table they don't refill empty food trays overall very horrible stay experience

2026-08-15 via Nuitee
S
Sharon couple il
8
2026-08-14 via Nuitee
T
Timothy solo_traveller us
9
Well appointed, with the famous Gudauri view
Pros:

Friendly staff, upgraded room with a wonderful view, great breakfast, good parking, quiet area. We loved everything about this place!

Cons:

The spring on the door was very strong, but it still didn't close it all the way. The shower was a little difficult to control. These were just minor niggles.

2026-08-11 via Nuitee
D
Domnin family_with_children fr
8
2026-08-11 via Nuitee
G
Gia couple ge
7
2026-08-09 via Nuitee
D
Diana couple kz
10
2026-08-04 via Nuitee
J
Jean-Marc family_with_children lu
9
2026-07-22 via Nuitee
A
AwwadSh solo_traveller il
10
Highly recommended
Pros:

Amazing view from the balcony. Wonderful hospitality, we thank MR Saba for his kindness, he helped us learn more attractions around us which made our trip prettier. Very delicious food. Rooms are super clean and cozy. Highly recommended.

Cons:

10 seconds road breakage to the destination.

2026-07-16 via Nuitee
H
Hamid couple sa
7
الغرف ضيقة جدا
Pros:

المكان بعيد عن منطقة الخدمات

Cons:

البعد

2026-07-12 via Nuitee
M
maksim couple by
10
2026-07-12 via Nuitee
S
Shalome couple ae
8
2026-07-07 via Nuitee
R
R couple nl
8
2026-06-30 via Nuitee
N
Nana solo_traveller ge
10
2026-06-30 via Nuitee
S
Suzana solo_traveller rs
10
Pros:

Genleman on the reception was great.
So kind and helpgul.

2026-06-19 via Nuitee
S
Suzana solo_traveller rs
10
2026-06-19 via Nuitee
O
Oleksandr couple pl
10
Pros:

My friend and I stayed at this hotel in March. The service at the reception was excellent — a special thank you for that! The staff helped us with any questions we had: how to book snowmobiles, where to eat, and the best way to get to the ski lift.

The hotel also had a dedicated area where we could leave our skis and boots, which was very convenient. There was also a T-bar right next to the hotel, making it easy to get up the mountain.

Everything was great!

Cons:

The only small downside was the location of the hotel, as there weren’t many additional entertainment options nearby. However, overall, when you spend the whole day skiing from morning until evening, there isn’t really much time left for anything else anyway.

2026-06-04 via Nuitee
B
Benno couple de
8
2026-06-01 via Nuitee
A
Amitay solo_traveller il
1
2026-05-14 via Nuitee
I
Irakli couple ge
10
2026-05-05 via Nuitee
S
Soraya solo_traveller th
10
Pros:

Good view, I stayed in this hotel 2 night. All staff are very kind and helpful. Our car had stuck in snow and we have many big luggages. Saba who's service manager and his General manager help me to take all of the luggages into hotel. Staff at reception's name Marium help me too many things too. All food at hotel is good including breakfast and restaurant. Hope to see you all next time. Thank you for everything.

Cons:

Location maybe hard for snow season

2026-04-19 via Nuitee