Hotel Ristorante El Caracol

Hotels
8.9 (427 reviews)
Via Pineta 3 , Mulazzo , it

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Kids' outdoor play equipment
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful location
Good food
Cons:
No air conditioning
Pricey for some amenities

Categories

Cleanliness
8.86
Rooms reported as clean and well-maintained.
Service
9.33
Very friendly and accommodating staff, consistently praised.
Location
9.37
Great location noted with access to beautiful surroundings.
Room Quality
8.32
Rooms are well-kept but some may find them small and tightly spaced.
Amenities
8.85
Standard amenities provided, but lack of air conditioning was noted.
Value for Money
8.31
Some concerns about price-to-quality ratio, but otherwise acceptable.
Food and Beverage
8.86
Good food quality with positive remarks on dining experience.
Overall Experience
9.33
Overall enjoyable stay, highlighted by many positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 16:13

Property Description

Charming Hotel with Stunning Views

Garden and Terrace: Enjoy the serene surroundings in our garden and terrace, perfect for relaxation and unwinding after a day of exploring.

Culinary Delights: Indulge in a mix of Italian and Spanish cuisine at our on-site restaurant and savor a delicious Italian breakfast each morning.

Convenient Amenities: Stay connected with free WiFi, and relax in rooms equipped with TV and free toiletries. Some rooms even feature a balcony for a picturesque view.

Book your stay at Hotel Ristorante El Caracol for a memorable experience in Mulazzo!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 427 reviews
Cleanliness: 8.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 9.33
F
florin • family_with_children • ro
8
Pros:

Gazde deosebite,curat,locație frumoasă

Cons:

Wifi în camere deloc,se aude tot ce se vorbește în celelalte camere și de afară tot,același mic dejun în fiecare zi

2026-04-08 • via Nuitee
G
Guerrina • couple • it
10
Soggiorno piacevole e luminoso
Pros:

Ottima colazione, posizione stupenda spero di tornare quando sarà caldo

Cons:

Non saprei

2026-03-24 • via Nuitee
R
Ralf • couple • de
10
Pros:

Sehr, sehr schön! Und super nettes Personal!

2026-03-22 • via Nuitee
E
Eleonora • couple • it
10
2026-03-21 • via Nuitee
A
Alessandro • solo_traveller • de
4
2026-03-13 • via Nuitee
A
Alan • couple • it
10
Peccato essere rimasti solo una notte!
Pros:

Mi è piaciuto praticamente tutto! Personale accogliente, stanza pulitissima ed attrezzata con diversi accorgimenti pratici che solo chi ha già viaggiato può conoscere ed apprezzare!
Colazione buona, consumata nella sala ristorante.
Connessione wi-fi gratuita con fibra, disponibile in tutta la struttura.
Presenza di parcheggio gratuito all'esterno, ed in più anche una fermata autobus della linea per Pontremoli a 200 metri dalla struttura. Senza dubbio, un rapporto qualità prezzo imbattibile!

Cons:

Nulla

2026-03-10 • via Nuitee
N
Neri • couple • it
10
SOGGIORNO DOC *****
Pros:

CHE DIRE PER TUTTO CINQUE STELLE SU CINQUE AMBIENTE FAMIGLIARE ACCOGLIENZA SUPER IN OLTRE ABBIAMO CENATO QUALITA PREZZO DOC SICURAMENTE CI SI RITORNA E VERO CHE GLI ANIMALI PRENDONO DAI PADRONI ANCHE I GATTI CI HANNO ACCOLTO ALLA GRANDE RINGRAZIAMO DI CUORE TUTTO LO STAFF SIETE FANTASTICI

2026-02-10 • via Nuitee
P
Poenaru • solo_traveller • it
9
2026-01-30 • via Nuitee
K
Kristina • couple • at
8
Good value for money.
Pros:

Clean facilities. Very friendly staff.

Cons:

Cold floors

2026-01-21 • via Nuitee
R
Ronald • couple • nl
9
2026-01-19 • via Nuitee
P
Paolo • solo_traveller • it
10
Siamo stati veramente bene.
Pros:

colazione buona , vista panoramica stupenda.

2026-01-19 • via Nuitee
G
Gerben • couple • nl
8
Pros:

Vriendelijk personeel, schone kamer, lekker eten

2025-11-25 • via Nuitee
P
Przemysław • couple • pl
8
Fajne, ciekawe miejsce.
Pros:

Świetna lokalizacja, bardzo miła i pomocna obsługa, czystość oraz niesamowite możliwości zrobienia grilla lub ogniska.

Cons:

Brak klimatyzacji.

2025-11-10 • via Nuitee
A
Alice • couple • be
10
Pros:

Personnel accueillant, lieu idéal pour visiter les Cinque Terre et se reposer au calme

2025-10-10 • via Nuitee
L
luca ruffino1234 • solo_traveller • it
9
2025-10-09 • via Nuitee
S
STEFANIA • couple • it
9
Pros:

Ottimo staff. Ho anche cenato al ristorante e anche se era pieno, mi hanno trovato due posti.

Cons:

Se si arriva quando è aperto il ristorante , di sera, può essere difficile trovare parcheggio

2025-10-05 • via Nuitee
S
Sylvie • couple • fr
8
Très bon séjour
Pros:

Très bonne literie, calme, situation géographique

Cons:

pas de bidet, déjeuner uniquement sucré

2025-09-29 • via Nuitee
R
Ronald • family_with_children • us
8
Small town Italy! Great vibe!
Pros:

Great location to get the old life, small town Italy vibe. Great food at the restaurant! A nice stay to get away from the big cities.

2025-09-28 • via Nuitee
C
Cinzia • couple • it
9
2025-09-28 • via Nuitee
G
Gudrun • couple • de
5
Eher schlechtes Preis-Leistung-Verhältnis
Pros:

Der Blick vom Balkon auf die Berge ist schön.
Sehr freundliches Personal, saubere Zimmer.
Pizza war ok, recht günstig.

Cons:

Leider kein gutes Preis-Leistung-Verhältnis. Eine Matratze im Doppelbett, eine Bettdecke, sehr spärliche Einrichtung des Zimmers. Enges Bad. Extrem hellhörig, jedes Duschen und jede Bewegung im Stockwerk ist zu hören.
Frühstück bestand aus zu lange vorher getoastetem Weißbrot, Butter und Marmelade, Kaffee und Saft. Wurst und Käse gegen Aufpreis!

Wir schreiben ungern solche Bewertungen, wir waren aber insbesondere für den Preis nachhaltig negativ überrascht.

2025-09-28 • via Nuitee