Windchime 331

Hotels
8.8 (26 reviews)
Windchime Hospitality 331 Sector 38 Gurugram , Gurgaon , in

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Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean enough
Spacious room
Nice owner reception
Cons:
Inconsistent service
Unsatisfactory breakfast
Low shower pressure

Categories

Cleanliness
8.41
The hotel is generally clean enough, though there were inconsistencies.
Service
9.38
The owner provided a warm welcome during the first stay, but service was inconsistent on the second visit.
Location
8.92
Location is decent as represented, but not explicitly mentioned.
Room Quality
8.87
The room is spacious enough, which is a positive aspect.
Amenities
8.9
No specific amenities mentioned; assumed standard for this hotel tier.
Value for Money
8.86
Overall good value for the experience, but no direct feedback.
Food and Beverage
7.91
Experience with breakfast was disappointing; received boiled eggs instead of scrambled.
Overall Experience
9.18
Overall pleased with the stay despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 13:33

Property Description

Modern Comforts and Convenience
Windchime 331, a 3-star hotel in Gurgaon, offers air-conditioned rooms with free WiFi and private bathrooms. The property boasts a terrace, shared kitchen, and room service for a comfortable stay.

Well-Equipped Rooms
Each room at Windchime 331 features a desk, flat-screen TV, kettle, and kitchenette in select rooms with a fridge, oven, and microwave. Guests can expect quality bed linen and towels for a relaxing experience.

Convenient Location
Located near WorldMark Gurgaon and MG Road, this hotel provides easy access to popular attractions like Qutub Minar and Tughlaqabad Fort. With English and Hindi-speaking staff at your service, Windchime 331 ensures a pleasant stay.

Book your stay at Windchime 331 for a memorable experience in Gurgaon!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 26 reviews
Cleanliness: 8.41
Service: 9.38
Location: 8.92
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 9.18
M
Marzia • solo_traveller • es
8
2026-01-21 • via Nuitee
M
Marzia • solo_traveller • es
8
Pros:

Clean enough
I stayed twice
The first time I have been received by the owner and I have been treated very nicely
The room is big enough

Cons:

The second time I had to ask for everything and I asked for acrambled eggs for breakfast
And I got 2 boiled eggs (for two ppl)

The shower doesn't have much pressure
There are big windows but on another hotel so you actually cannot open the curtains

2026-01-20 • via Nuitee
M
Mukesh • solo_traveller • in
7
2025-11-09 • via Nuitee
V
Vivek • family_with_children • in
9
2025-09-19 • via Nuitee
H
Hemant • family_with_children • in
9
2025-09-04 • via Nuitee
M
Maya Mavyyeva • couple • tm
10
2025-08-11 • via Nuitee
S
Sujay • solo_traveller • in
4
2025-07-20 • via Nuitee
A
Aanand • solo traveller • in
10
Exceptional
2025-06-08 • via Nuitee
M
Maya • young couple • tm
10
Exceptional
2024-12-23 • via Nuitee
T
Tulsi • family with young children • np
10
Overall, my stay was enjoyable with excellent service and a comfortable room.
Pros:

I liked the clean rooms, great location, and friendly staff

2024-11-11 • via Nuitee
M
Manoj • review category business travellers • in
9
room rent rather cheap as per location and facilities
Pros:

Breakfast was good and location is easily approachable
Staff behaviour is good and meals provided also good in taste and quality

Cons:

Premise looks closed but room size and facility good

2024-08-30 • via Nuitee
S
Shubhra • review category business travellers • in
3
Poor
2024-05-24 • via Nuitee
S
Shubhra • review category business travellers • in
9
Superb
2024-05-16 • via Nuitee
A
Abul • family with young children • in
10
Exceptional
2024-03-16 • via Nuitee
D
Dey • review category business travellers
7
Good
2023-11-08 • via Nuitee
U
Umesh • with friends • au
7
had reasonably good experience.
Pros:

At the property, I enjoyed good food, continued electricity even there was electricity cut through generator. staff were nice and helpful.

Cons:

cleanliness was not as maintained. rooms were congested.

2023-06-16 • via Nuitee
F
Farid • family with young children • bd
8
Very good
2023-05-02 • via Nuitee
N
Namrata • review category business travellers • in
10
Exceptional
2023-03-25 • via Nuitee
S
Shashwat • solo traveller • in
9
Superb
2023-03-05 • via Nuitee
C
Chiara • young couple • dk
2
Dark, dump, smelly room with lazy staff
Pros:

nothing really

Cons:

I had booked a DELUXE room and was given a damp hole with no natural light at all and a small window facing a hole with water pipes. So no circulation of air.
For some reason the toilet flushed find but the bathroom smelled like sewage and everything was always so DUMP and humid.
I wonder what the cleaning standards of those who judged positively the cleaning of the room are (see pics).
All the time we had the feeling that we were just a nuisance to staff. Best part was the night check-in (we had written in advance we’d be late). Check in took forever, we filled unclear forms with errors in English, the guy didn’t help with bags. We had to pay all the nights in advance (never happened to me in India), as if they were afraid we’d run away without paying - even if they already had my credit card details via the Booking app.
There was only one set of towels in the double room so we asked him to bring one and he REFUSED. He told us we could get them the day after. We had to ask THREE times and explain we wanted to take a shower after a long train journey.
Do yourself a favour and book somewhere else.

2023-02-21 • via Nuitee