Maxland Hotel

Hotels
8.1 (32 reviews)
Thika Superhighway , Nairobi , ke

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Wonderful breakfast
Cons:
Inconvenient lift service
Rude swimming pool attendant

Categories

Cleanliness
8.18
The rooms are always perfect and very clean.
Service
8.65
Staff is outstanding and always very attentive and accommodating.
Location
8.19
Convenient location close to mall, shops, and restaurants.
Room Quality
8.14
Rooms are always perfect and very clean.
Amenities
7.67
Swimming pool is within the premises, though some attendants can be rude.
Value for Money
7.13
Room service should be at no cost for the guests staying more than 1 day.
Food and Beverage
8.68
Breakfast was wonderful, with a great and tasty buffet.
Overall Experience
8.15
Overall positive experience; will definitely be back next year!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:27

Property Description

Luxurious Accommodation
Maxland Hotel offers modern and comfortable rooms equipped with all the amenities you need for a relaxing stay. From flat-screen TVs to free toiletries, we have everything to make you feel at home.

Culinary Delights
Indulge in a culinary journey at our restaurant, serving a variety of local, African, and international cuisines. Start your day with a delicious buffet breakfast and explore a world of flavors throughout your stay.

Family-Friendly Facilities
Our hotel caters to families with a children's playground, ensuring that the little ones are entertained. With onsite parking and a helpful reception staff, we strive to make your stay as convenient as possible.

Book your stay at Maxland Hotel now and experience comfort, great food, and family-friendly amenities!

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    People 4 years old and over stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 32 reviews
Cleanliness: 8.18
Service: 8.65
Location: 8.19
Room Quality: 8.14
Amenities: 7.67
Value for Money: 7.13
Food and Beverage: 8.68
Overall Experience: 8.15
A
Assari family_with_children de
8
Un personnel génial
Pros:

Le personnel. Très accueillant et prompt à aider.
Mention très spéciale à Maureen, Rachael et Lydia.
Elles ont été très professionnelles et très accueillantes.
En tout cas tout le personnel mérite un score de 10 sur 10. Bravo et encore merci.

Cons:

Avec le temps l'établissement est devenu un peu vetuste et a besoin d'une rénovation. J'ai constaté que des travaux avaient commencé.

C'est vrai que le climat est très agréable dans la région, mais les chambres ont besoin à défaut d'une climatisation au moins un ventilateur. Ce qui a fait défaut.

2026-03-05 via Nuitee
J
Jean-Francois couple ca
4
Piscine repoussante, endroit bruyant et resto de l'hôtel tres moyen.
Pros:

Le personnel était sympatique et attentionné. Le lit très confortable.

Cons:

La piscine n'est pas bien entretenue. Je crois que les gens qui y voient ne savent pas vraiment ce qu'ils font.
La location est mauvaise. Loins de tout (à part le mail chinois juste à côté). Il faut faire 20 km pour trouver un bon resto. Un parc d'attraction pour enfants juste à côté (devant notre chambre) et une piste d'atterrissage d'hélicos de l'autre côté. Sans parler de l'autoroute tout près. Du bruit garanti tous les jours.

2026-02-27 via Nuitee
R
RUTH extended_group ug
10
wonderful
Pros:

breakfast was wonderful, a great and tasty buffet.

Cons:

Room service should be at no cost for the guests staying more than 1 day

2026-01-19 via Nuitee
A
Ahmed couple eg
8
2026-01-19 via Nuitee
M
Makaji solo_traveller ke
10
2025-12-22 via Nuitee
C
Colleen couple us
10
I love the friendly staff and the convenient location.
Pros:

I love the Max Land! The rooms are always perfect and very clean. The staff is outstanding always very attentive and accommodating. Recently I broke my leg while visiting Kenya. The first thing I thought was, I need to get back to The Maxland. I knew everything could be managed from there and the hotel staff would do what they could to assist me. I am very thankful. Everyone at the hotel went went out of their way to make my stay as comfortable as possible! I have stayed at the max land five or six times because of the friendly staff, clean rooms and the close proximity to the mall, shops and restaurants. I will definitely be back next year! Thank you everyone!

Cons:

Really, I cannot think of one thing!

2025-09-02 via Nuitee
E
ENN solo_traveller ke
10
Pros:

Professional,courteous staff
Rooms are very clean
Swimming pool is within the premises
Breakfast ;variety on different days

Cons:

At different times of the day the lifts dont work which can be inconvenience
SWIMMING POOL attendant is RUDE and asks clients to get extra money so he can let you swim
NB:Pool operates 9am-6pm as stipulated on rules

2025-07-22 via Nuitee
K
Kevin review category business travellers gb
7
Good
Pros:

Great staff who are very helpful and attentive. Rooms are basic, with comfortable beds

Cons:

There is always lots of noise at the weekend, and unfortunately, there is no air-conditioning.

2025-01-19 via Nuitee
T
Thuo young couple ke
7
The stay was good
Pros:

-large comfortable rooms
-moderately friendly staff
-quiet environment with some good views

Cons:

-Breakfast served by 7.15a.m too early for vacation.
-UV lights in the bedroom is a bad idea.
-Towels worn out
-poor support with luggage

2024-12-14 via Nuitee
T
Tabitha young couple ke
5
Passable
2024-10-28 via Nuitee
K
Kevin review category business travellers gb
7
Good
2024-10-06 via Nuitee
D
David review category business travellers ug
5
Passable
2024-08-17 via Nuitee
S
Ssejjoba review category business travellers ug
8
Very good
2024-08-16 via Nuitee
G
Grace review category business travellers ng
9
Superb
2024-07-29 via Nuitee
D
Dorte review category business travellers us
8
Very good
2024-05-19 via Nuitee
L
Lucy young couple gb
8
Very good
2024-04-04 via Nuitee
I
Ian young couple gb
8
Very good
2024-03-04 via Nuitee
D
Dominic young couple de
7
Good
Pros:

The room and the location was nice

Cons:

It was very loud coming up from the bar and restaurant.

2024-02-17 via Nuitee
N
Nyamz family with young children ca
10
It’s okay
Pros:

Well organized

Cons:

1.Room services taking longer than expected

2.The breakfast buffet most of the food was almost empty and not enough for guests,we literally had to be served on plates

2023-10-19 via Nuitee
M
Moses review category business travellers ke
10
Exceptional
2023-08-26 via Nuitee