Great Northern Hotel

Hotels
7.4 (380 reviews)
40 Elbow Street , Kempsey , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Non-smoking throughout
Kid meals
Shared kitchen
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean and tidy
Friendly staff
Good value for money
Great food
Cons:
No WiFi
Noise from downstairs
Issues with shared facilities

Categories

Cleanliness
6.79
Reviews mentioned clean rooms; however, negative comments about shared facilities and specific cleanliness issues mentioned.
Service
8.26
Multiple reviews praised the staff's helpfulness and friendliness.
Location
7.8
Location was convenient for travellers as per the reviews, but noise from the bar impacted some experiences.
Room Quality
6.75
Some renovations noted positively, but issues with noise and shared bathrooms were highlighted.
Amenities
6.28
Reviews indicated a lack of basic amenities like WiFi and cleanliness of shared facilities.
Value for Money
7.74
Most reviews felt the hotel provided good value, especially for short stays.
Food and Beverage
7.79
Food quality received good remarks, with some noting it positively despite other issues.
Overall Experience
7.76
Positive mentions of comfort and staff, but overshadowed by some negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:26

Property Description

Family-Friendly Accommodation
Great Northern Hotel, located in Kempsey, offers a comfortable stay with family rooms and a children's playground, perfect for a memorable family vacation.

Convenient Amenities
Enjoy the convenience of a shared kitchen and an ATM on-site, making your stay hassle-free and comfortable. Stay connected with free WiFi and unwind with a drink at the hotel's bar.

Prime Location
Situated just 46 km from Port Macquarie Regional Stadium and with easy access to Port Macquarie Marina, Great Northern Hotel is the ideal choice for travelers looking to explore the area.

Experience a delightful stay at Great Northern Hotel.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 380 reviews
Cleanliness: 6.79
Service: 8.26
Location: 7.8
Room Quality: 6.75
Amenities: 6.28
Value for Money: 7.74
Food and Beverage: 7.79
Overall Experience: 7.76
J
James solo_traveller au
10
2026-03-18 via Nuitee
J
Jayson solo_traveller au
7
2026-03-16 via Nuitee
P
Péone family_with_children au
7
2026-03-15 via Nuitee
T
Thea family_with_children au
7
2026-03-15 via Nuitee
C
CHAPMAN family_with_children au
6
Ok for young people
Pros:

Clean and beds comfortable

Cons:

No.bedlamps
Slippery shower steep steps.

2026-03-10 via Nuitee
K
Kathy extended_group au
10
2026-03-08 via Nuitee
P
perry solo_traveller au
10
2026-02-27 via Nuitee
J
Julieann couple au
8
2026-02-25 via Nuitee
T
Tanya solo_traveller au
7
2026-01-24 via Nuitee
S
Susan extended_group au
8
2026-01-24 via Nuitee
R
Ron solo_traveller au
8
Very nice hotel, nice food, clean but a bit overpriced.
2026-01-22 via Nuitee
S
Skye family_with_children au
9
Pros:

Everything I needed for a stopover in town. Newly renovated, comfortable set up.

2026-01-21 via Nuitee
A
Archie couple gb
3
A lot to work on.
Pros:

NA

Cons:

I had an absolutely terrible experience at the Great Northern Hotel in Kempsey, and I cannot recommend it to anyone. From the moment I arrived, it was clear this place is a disaster. The TV in my room didn't work at all – a basic amenity that should be guaranteed, but apparently isn't here. What’s worse, the staff couldn’t care less about fixing it or even offering a solution.

The morning was a nightmare. There were incredibly shouty women yelling loudly in the hallways, making it impossible to get any rest or peace. It was loud, disruptive, and downright rude. And to top it off, the bar area was filled with very scary, intimidating people who made me feel unsafe just trying to grab a drink.

This place is a joke. Completely unprofessional, unsafe, and just plain awful. Do yourself a favor and avoid the Great Northern Hotel at all costs. I will definitely not be returning.

2026-01-21 via Nuitee
W
Wendy solo_traveller au
8
2026-01-20 via Nuitee
N
Nihad couple au
10
2026-01-20 via Nuitee
J
Junaid family_with_children au
6
I would probably avoid going there again.
Pros:

The rooms were clean and tidy.

Cons:

The rooms were exactly on top of the PUB and we couldn't sleep whole night. We reached late around 8PM and it was Chaos as you need to Check-In at PUB reception and the stairs were in the middle of the PUB so you can imagine the anxiety with family and all the luggage.

2026-01-19 via Nuitee
G
Gavin family_with_children au
5
Pros:

food good, friendly staff, great decor

Cons:

room was above poker machines. too noisy music too loud and too late was vibrating through the floor

2026-01-19 via Nuitee
C
Chris solo_traveller au
7
2026-01-16 via Nuitee
B
Borhan family_with_children au
9
Home away from Home
Pros:

The second stay coming back was like coming home, as mentioned its great for a 1 to 2 day stay when you're travelling back and forth to your primary locations, but overall a great stay.

Cons:

N/A

2026-01-14 via Nuitee
W
Wied family_with_children dk
7
Pros:

Virkelig gode senge. Pænt og rent på fælles bad og toilet. Søde mennesker på pubben, kolde øl og varm mad.

Cons:

Byen Kempsey er ikke spændende, men i fornuftig afstand til seværdigheder.

2026-01-13 via Nuitee