Hotel Forest Star on the Ski Slope

Hotels
8.2 (347 reviews)
102 Borovets , Borovets , bg

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Car hire
Packed lunches
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Good value for money
Cons:
Cleanliness issues
Small room size
Limited amenities

Categories

Cleanliness
6.91
Negative sentiment regarding hygiene was noted and could be improved.
Service
9.38
The staff was helpful and polite according to multiple reviews.
Location
8.92
The location is very good and central, making it convenient for guests.
Room Quality
6.87
Issues with room size and facilities were mentioned, affecting comfort.
Amenities
7.9
Amenities were noted as being basic and needing improvement.
Value for Money
8.36
The hotel is considered good value for the money despite some issues.
Food and Beverage
8.91
No specific mention, assumed standard quality for this hotel tier.
Overall Experience
8.38
A satisfactory experience with some areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:32

Property Description

Prime Location in Borovets
Situated right on the ski slope Red Flag with easy access to various lifts, The Forest Star Hotel offers a top location in Borovets just a few meters from the center, restaurants, and entertainment options in the resort.

Comfortable Rooms and Amenities
Each room at our cozy hotel is equipped with modern conveniences such as a plasma TV, desk, toiletries, and brand new mattresses. Enjoy a warm ambiance with pet-friendly options available upon request. Additionally, take advantage of our ski equipment storage room for a hassle-free stay.

Exceptional Services and Discounts
Our responsive staff ensures a pleasant stay, with a 24-hour reception, Wi-Fi access, and a special discount coupon for select restaurants and ski equipment. Make the most of your visit with convenient services like airport transfers from Sofia at a guaranteed low price.

Experience the warmth and hospitality of The Forest Star Hotel - book now for an unforgettable stay in Borovets!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for BGN 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 347 reviews
Cleanliness: 6.91
Service: 9.38
Location: 8.92
Room Quality: 6.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.38
A
Andrei solo_traveller ca
9
2026-02-15 via Nuitee
W
Warren extended_group gb
10
Closest hotel to the lifts
Pros:

Location to the lifts is perfect, breakfast is good for a morning start, staff was very friendly, stayed here before and will again

Cons:

Wifi isn't the greatest, TV lags every few seconds but wasn't to bothered about it

2026-02-14 via Nuitee
S
Steen extended_group dk
8
2026-02-12 via Nuitee
K
Krastina extended_group bg
10
2026-02-12 via Nuitee
C
Chris family_with_children gb
10
Pros:

All the staff were great!

2026-02-11 via Nuitee
Щърков family_with_children bg
10
Pros:

Хареса ми отношението на персонала,разположението на хотела до пистата и гледката от стаята.

2026-02-11 via Nuitee
S
steven extended_group gb
10
Perfect location, just steps away from the chairlift and best black run. Staff were all excellent.
Pros:

Staff were excellent. Super friendly and helpful.

2026-02-11 via Nuitee
A
Alex extended_group gb
8
Very happy with our stay
Pros:

The staff were friendly and helpful.

Cons:

The breakfast was ok.

2026-02-09 via Nuitee
R
rezart family_with_children al
8
2026-02-09 via Nuitee
M
Metin family_with_children tr
6
2026-02-09 via Nuitee
J
JoannaZi couple de
10
Pobyt w drodze powrotnej na lotnisko
Pros:

Hotel przy samym stoku bardzo dobre śniadanie miły i pomocny personel.zaraz obok można wypożyczyć narty.mozliwe wieczorne jazdy.dojazd do hotelu na nartach

Cons:

Blisko stoku

2026-02-08 via Nuitee
T
Tacho extended_group bg
10
2026-01-30 via Nuitee
P
Pieris family_with_children cy
2
Pros:

Location

Cons:

Not clean at all

2026-01-30 via Nuitee
P
Pieris family_with_children cy
2
Pros:

Location

Cons:

The place needs to be cleaned asap

2026-01-30 via Nuitee
N
Nurgül extended_group tr
6
Pros:

Merkezde olması

Cons:

Kahvaltı

2026-01-28 via Nuitee
S
Syrotenko solo_traveller ie
10
2026-01-27 via Nuitee
Y
Yasin family_with_children tr
1
Bu otelde üstüne para verseler dahi artık kalmam. Bu berbat ahır gibi bir otel.
Pros:

Hiçbir şeyi sevmedim. Ahır gibi otel

Cons:

Otel, odalar soğuk (buz gibi), çok kirli, koku var, asansör yok, odalar berabet, radyatörler çalışmıyor, odalarda yaşam için gerekli olan masa, mini buz dolabı v.b. hiçbirşey yok. Banyoda duş perdesi yok banyo yapıldığında her taraf su içinde kaliyor. ve banyo/tuvalet kapısı kapanmiyor. Birisi tuvalete/banyoya girdiğinde başka biri kapı tutma nöbeti tutması gerekiyor. Kahvaltı büfesinde yiyecek hiçbirşey yok. Üstelik bardaklar tabaklar elden yıkanıyor ve çok kirli. Booking.com böyle bir oteli nasıl satışına izin veriyor anlamak mümkün değildir.

2026-01-27 via Nuitee
K
Krum extended_group bg
10
2026-01-26 via Nuitee
W
Wakeman extended_group gb
8
2026-01-25 via Nuitee
V
Vladimir family_with_children mk
8
2026-01-23 via Nuitee