Hotel Forest Star on the Ski Slope

Hotels
8.2 (362 reviews)
102 Borovets , Borovets , bg

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Car hire
Packed lunches
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Good value for money
Cons:
Cleanliness issues
Small room size
Limited amenities

Categories

Cleanliness
6.91
Negative sentiment regarding hygiene was noted and could be improved.
Service
9.38
The staff was helpful and polite according to multiple reviews.
Location
8.92
The location is very good and central, making it convenient for guests.
Room Quality
6.87
Issues with room size and facilities were mentioned, affecting comfort.
Amenities
7.9
Amenities were noted as being basic and needing improvement.
Value for Money
8.36
The hotel is considered good value for the money despite some issues.
Food and Beverage
8.91
No specific mention, assumed standard quality for this hotel tier.
Overall Experience
8.38
A satisfactory experience with some areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:32

Property Description

Prime Location in Borovets
Situated right on the ski slope Red Flag with easy access to various lifts, The Forest Star Hotel offers a top location in Borovets just a few meters from the center, restaurants, and entertainment options in the resort.

Comfortable Rooms and Amenities
Each room at our cozy hotel is equipped with modern conveniences such as a plasma TV, desk, toiletries, and brand new mattresses. Enjoy a warm ambiance with pet-friendly options available upon request. Additionally, take advantage of our ski equipment storage room for a hassle-free stay.

Exceptional Services and Discounts
Our responsive staff ensures a pleasant stay, with a 24-hour reception, Wi-Fi access, and a special discount coupon for select restaurants and ski equipment. Make the most of your visit with convenient services like airport transfers from Sofia at a guaranteed low price.

Experience the warmth and hospitality of The Forest Star Hotel - book now for an unforgettable stay in Borovets!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for BGN 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 362 reviews
Cleanliness: 6.91
Service: 9.38
Location: 8.92
Room Quality: 6.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.38
L
Lucy couple gb
9
Excellent location and great value for money.
Pros:

Excellent location for the 1st lift of the day, just outside the hotel. Also ski to door if you are over the Rila side of Borovets.
Hotel was warm and clean, beds were comfortable. Always hot water for a shower. Kettle in the room was great for a morning coffee.
Breakfast was ok, for the price we paid.
Staff helpful, friendly and always available.

2026-03-06 via Nuitee
A
Andrew couple gb
10
Super helpful staff and lovely place to stay in best location
Pros:

Location and staff

Cons:

Nothing

2026-03-06 via Nuitee
I
Iskra couple fr
8
Pros:

Emplacement au pied des pistes , accueil de la reception

Cons:

Hôtel vieillot , literie à changer d'urgence , cher pour les prestations affichees

2026-03-05 via Nuitee
F
Franco extended_group gb
8
2026-03-05 via Nuitee
C
Charalampos extended_group cy
8
2026-03-03 via Nuitee
S
Sergei family_with_children il
10
2026-03-03 via Nuitee
D
Daniella extended_group gb
10
Perfect location
Pros:

The break was lovely, the hotel is in the perfect spot right on the slope so you can ski in and out. Really good value for money and nice place to stay

2026-03-03 via Nuitee
H
harry james family_with_children gb
10
2026-03-01 via Nuitee
J
Jason family_with_children gb
8
Pros:

Location

Cons:

Beds not very comfy

2026-02-28 via Nuitee
A
Andy solo_traveller gb
1
2026-02-28 via Nuitee
N
Nicky family_with_children gb
8
2026-02-28 via Nuitee
D
Dusan extended_group rs
10
Great place for skiers
Pros:

People

Cons:

Nothing

2026-02-26 via Nuitee
M
Mariia couple ua
10
Чисто, охайно і мило. Місце в яке хочеться повернутися
Pros:

Щиро дякуємо готелю за приємний відпочинок.
Дуже приємний і привітний персонал.
Зручно відпочивати і кататись на лижах. Локалізація чудова.
Окрема вдячність за смачний сніданок.
Чисто, охайно і мило. Місце в яке хочеться повернутися
Вітання з України.

Cons:

Ванна кімната. Але не трагічно.

2026-02-26 via Nuitee
A
athanasios extended_group gr
7
Pros:

Excellent location.

Cons:

Breakfast could be better, and the rooms could be a bit hotter.

2026-02-26 via Nuitee
V
Volkov couple bg
6
2026-02-25 via Nuitee
J
Joel couple gb
2
Constant noise ruined the stay
Pros:

Location was excellent as just a short walk into the town. Ski storage facility is small and basic but enough for the size of the hotel. We arrived at 1:30am and there was staff on the desk to instantly take us tom our room.

Cons:

The room we were given was a conjoining room with another and you can hear absolutely everything they are saying in the other room, this is not an exaggeration we could literally hear them put on deodorant and their morning alarms. There is absolutely zero sound proofing. When we complained on the second night we were told there was nothing they could do, then we complained a second time and were told it was too late in our stay so had to pay full price for unfortunately a very disappointing stay.

2026-02-24 via Nuitee
R
ramonell family_with_children es
8
Thank you for a memorable family holiday and we really hope to see you next year.
Pros:

Really v plesantly surprised, the location is perfect, the staff are fabulous, super clean and the beds super comfy, just what you need after a day on the slopes.

Cons:

Sweetner at breakfast for diabetics would have made breakfast extra nice
diet coke or coke zero on sale at the bar (again for diabetics) would have been great
breakfast was cold, if there is anyway they can make the hot food hot or even just have a microwave for people to use that would have been a really good breakfast

2026-02-24 via Nuitee
C
Christos couple gr
9
Pros:

Τέλεια τοποθεσία 10 μέτρα στην κυριολεξία από το lift. Ο ορισμός του ski in -ski out, ευγενικό και χαμογελαστό προσωπικό. Τελεια σχέση ποιότητας τιμής. Υπέροχη θέα στις πίστες.

Cons:

Ίσως λίγο παλιομοδίτικη διακόσμηση και επίπλωση. Δεν είχε ψυγείο στο δωμάτιο

2026-02-23 via Nuitee
S
Shoko family_with_children gb
10
Pros:

Location could not be better. Everything was by the door step - Lift ticket office, chair lift which we mainly used (horse riding, great sledging slop. Also, all restaurants few min walk). Our room size was great. We liked morning coffee. Great value for money.

Cons:

Long steps to the top floor room, but it was part of fun for children.

2026-02-23 via Nuitee
S
Sandra solo_traveller co
8
GOOD LOCATION
2026-02-23 via Nuitee