Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Good amenities
Friendly staff
Great food
Cons:
Poor service
Cleanliness issues
Noisy rooms

Categories

Cleanliness
8.09
Multiple mentions of dirty rooms and dissatisfaction with room cleaning.
Service
9.06
Mixed reviews, with some positive mentions but significant complaints about staff behavior.
Location
10
Repeatedly praised for excellent location and access to amenities.
Room Quality
8.6
Mentioned as clean and comfortable, though some rooms had noise issues.
Amenities
8.55
Good amenities but some aspects like the spa were reported as cold.
Value for Money
9.08
Good value for families, but some guests had issues with recovering their payments.
Food and Beverage
9.54
Highly rated breakfast and overall food quality.
Overall Experience
9.09
General positive sentiment, with some significant concerns about service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:23

Property Description

Luxurious Ski-in/Ski-out Hotel in Borovets

Ski-in/Ski-out Convenience: Located at the end of the ski slopes and just 200 meters from the Gondola lift, Hotel Rila provides easy access to the slopes and various quad lifts within walking distance.

Spa and Wellness Facilities: Enjoy complimentary access to the spa center with a 25-meter pool, hot tubs, gym, and relaxation zones. Perfect for unwinding after a day on the slopes.

Year-round Recreation: From ski lessons and equipment rental in winter to mountain guides, hiking trails, cycling, horseback riding, and more in the summer, Rila Hotel Borovets offers a wide range of activities for all seasons.

Book now to experience the ultimate mountain getaway at Rila Hotel Borovets!

Important information:

Please note that extra bed requests should be confirmed and approved by the property in advance.

Please note that the credit card used for bookings must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.

Please note that storing your equipment, including boots, in your room is strictly forbidden.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 11 years old stay for BGN 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2387 reviews
Cleanliness: 8.09
Service: 9.06
Location: 10
Room Quality: 8.6
Amenities: 8.55
Value for Money: 9.08
Food and Beverage: 9.54
Overall Experience: 9.09
C
cem • family_with_children • tr
8
2026-04-18 • via Nuitee
R
Rossen • family_with_children • bg
10
Ски
Pros:

Всичко

Cons:

Размера стая

2026-04-17 • via Nuitee
E
Erdem Dogus • family_with_children • tr
9
2026-04-16 • via Nuitee
B
Beril • family_with_children • tr
10
2026-04-16 • via Nuitee
P
Petros • extended_group • gr
10
Pros:

ΤΟ ΠΡΩΙΝΟ ΗΤΑΝ ΠΛΟΥΣΙΟ, ΚΑΙ ΟΛΗ Η ΔΙΑΜΟΝΗ ΜΑΣ

Cons:

.

2026-04-16 • via Nuitee
A
Aylin • couple • bg
10
2026-04-15 • via Nuitee
G
George • family_with_children • gr
10
Καταπληκτική θα ξαναέρθω!
Pros:

H τοποθεσία είναι καταπληκτική όπως και οι παροχές στο ΣΠΑ

Cons:

Θα πρότεινα να υπάρχει ξεχωριστή εισοδο για το σπά διότι από την μια πλευρα του ξενοδοχείου θα επρεπε με το μπουρνούζι να διασχίζω όλο το ξενοδοχειο (lobby, cafe)

2026-04-15 • via Nuitee
M
Mimoza • family_with_children • al
10
2026-04-14 • via Nuitee
Y
Yigal • solo_traveller • tr
6
2026-04-12 • via Nuitee
Z
Zhana • family_with_children • bg
10
Прекрасен хотел за ски ваканция с деца
Pros:

Хотелът е безупречен. Чудесен е за ваканция с деца. Двата детски центъра работят много добре. Обзавеждането е направено с вкус, мисъл за удобството и с красиви мебели от естествени материи. Леглата са удобни. СПА центърът предлага услуга на високо ниво. Закуската е богата. Всеки може да намери това, което обича. Вечерята също е разнообразна. Всичко е добре приготвено и поднесено умело. Предпочитам стаята да е ориентирана към гората, а не към пистата, защото в близост има много заведения, които са шумни.

Cons:

Нямам забележки.

2026-04-11 • via Nuitee
S
Sharbel • extended_group • il
10
2026-04-08 • via Nuitee
Стойнева-Иванова • family_with_children • bg
10
2026-04-07 • via Nuitee
A
Aleksandar • couple • bg
10
2026-04-07 • via Nuitee
S
seltan • family_with_children • tr
10
2026-04-06 • via Nuitee
ΚΥΡΙΑΚΟΣ • family_with_children • gr
10
ΠΑΡΑ ΠΟΛΥ ΚΑΛΑ!!!
Pros:

ΠΡΩΙΝΟ ΠΑΡΑ ΠΟΛΥ ΚΑΛΟ ΠΛΟΥΣΙΟΤΑΤΟ ΚΑΙ ΤΟ ΔΕΙΠΝΟ ΚΑΛΟ ΛΙΓΟ ΤΑ ΦΑΓΗΤΑ ΘΕΛΟΥΝ ΑΛΑΤΑΚΙ ΠΕΡΙΣΣΟΤΕΡΟ ΚΑΤ'ΑΛΛΑ ΚΑΛΑ ΚΑΙ ΕΧΕΙ ΚΑΙ ΠΟΙΚΙΛΙΑ ΦΑΓΗΤΩΝ ΚΑΘΑΡΙΟΤΗΤΑ ΚΑΛΗ ΕΥΓΕΝΕΣΤΑΤΕΣ ΟΙ ΚΑΜΑΡΙΕΡΕΣ ΜΕ ΤΟ ΧΑΜΟΓΕΛΟ ΚΑΙ ΤΟ ΙΔΙΟ ΣΤΗΝ ΡΕΣΕΨΙΟΝ[ISKRA]XAMOGELASTH ΚΑΙ ΕΞΥΠΗΡΕΤΗΘΗΚΑ ΚΑΙ ΓΙΑ ΚΛΕΙΣΟ ΚΑΙ ΓΙΑ ΑΛΛΟ ΕΝΑ ΤΕΤΡΑΗΜΕΡΟ ΠΟΥ ΗΘΕΛΑ'ΣΑΣ ΤΟ ΠΡΟΤΙΝΟ ΚΑΙ ΓΙΑ ΑΥΤΟΥΣ ΠΟΥ ΚΑΝΟΥΝ SKI-SNOWBORD ΚΑΙ ΓΙΑ ΤΟΥΣ ΜΗ ΚΑΙ ΓΙΑ ΟΙΚΟΓΕΝΕΙΑ ΜΕ ΠΑΙΔΙΑ ΕΠΙΣΗΣ [ΕΧΩ ΤΡΙΑ ΑΓΟΡΙΑ 6-9-12]ΕΥΧΑΡΙΣΤΩ.

Cons:

ΛΙΓΟ ΟΙ ΤΙΜΕΣ .........[ΠΙΟ ΚΑΤΩ ΘΑ ΗΘΕΛΑ]ΧΑΧΑΧΑΧΑ!!!!!!!!!

2026-04-06 • via Nuitee
Сиракова • family_with_children • bg
8
Прекарахме си добре
Pros:

Топло,уютно, приветлив персонал

Cons:

Прекалено малко СПА за размера на хотела

2026-04-06 • via Nuitee
Y
Yana • couple • bg
10
2026-04-06 • via Nuitee
Кристиян • couple • bg
9
2026-04-05 • via Nuitee
M
Magdalena • family_with_children • bg
9
2026-04-05 • via Nuitee
T
Takeva • solo_traveller • bg
10
2026-04-05 • via Nuitee