The Fir Tree Country Hotel

Hotels
9 (718 reviews)
The Grove Fir Tree , Fir Tree , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Room heating issues
Damp smell in bathroom

Categories

Cleanliness
8.46
Rooms were clean and well-appointed, but some reviews mentioned dampness and a smell in the bathroom.
Service
9.43
Staff were consistently described as friendly and helpful across multiple reviews.
Location
9.47
Hotel is ideally situated for visiting the area, with several positive mentions regarding its location.
Room Quality
8.42
Comments regarding room size and heating issues pointed to room quality needing improvement.
Amenities
8.95
Hotel amenities were generally good, though some areas like parking could use an update.
Value for Money
8.41
Several reviews felt that the price did not match the experience, indicating a lower value perception.
Food and Beverage
9.46
Food quality received high praise, especially for breakfast and dinner offerings.
Overall Experience
9.43
Overall experiences were generally very positive, with many repeat guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:00

Property Description

Luxurious Countryside Retreat

Nestled in the serene surroundings of Fir Tree, The Fir Tree Country Hotel offers a perfect blend of comfort and relaxation.

Elegant Rooms with Modern Amenities

Indulge in our well-appointed guest rooms featuring a kettle, desk, flat-screen TV, and a private bathroom.

Delightful Dining and Leisure Activities

Savor delicious British cuisine at the on-site restaurant and start your day with a hearty breakfast. Enjoy activities like playing darts and cycling in the picturesque area.

Ready to experience a tranquil countryside getaway? Book your stay at The Fir Tree Country Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 718 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
A
Andrea extended_group gb
9
2026-07-01 via Nuitee
T
Tony couple gb
5
Disappointing as no solutions offered
Pros:

Free parking

Cons:

Very unhelpful staff as could only stay one night , no refund offered . Bar area tired and did not look clean

2026-06-28 via Nuitee
D
Debby family_with_children gb
5
This was the 4th time we have stayed there which was enjoyable but will not stay there again.
Pros:

Staff were very pleasant, breakfast was excellent. Rooms were compact but comfortable

Cons:

we were only originally going to stop for 1 night but decided to stop on the Sunday night as well, with the plan being to go out during the day on Sunday then go back to the Fir Tree and have a meal and a few drinks before going to bed but we were told that the place close on Sunday afternoon which was extremely disappointing.We ended up going to the local pub and doing just that. We stayed in room 8 and the bathroom mirror was obviously put up for people that are 6ft tall.

2026-06-27 via Nuitee
C
Carol couple gb
10
2026-06-27 via Nuitee
J
James solo_traveller gb
10
A really nice place to stay. I would recommend it.
Pros:

Comfortable room. Very nice friendly staff. Good food and even too much for me.

Cons:

Nothing at all.

2026-06-25 via Nuitee
J
John couple gb
5
Poor check in procedures
Pros:

Food was excellent - breakfast and dinner. Staff generally helpful apart from issue below.

Cons:

Check in procedures raised concerns. Was required to fill in a personal details form, which included full information on my bank card. Room had already been paid for in full and I was concerned that I was required to leave my bank card details on a form that could leave me vulnerable to fraudulent behaviour on my bank account. It just seemed very unnecessary given the room had already been paid for in full and left me worried as to what would happen to this form. Due to the check in procedure we won’t stay in this hotel again.

2026-06-25 via Nuitee
J
Jan couple gb
10
Pros:

Friendly staff
Lovely rooms
Good food

2026-06-24 via Nuitee
C
Colin solo_traveller gb
9
2026-06-24 via Nuitee
T
Teresa solo_traveller gb
9
Pros:

Everything, cannot fault, another enjoyable stay with a lovely comfortable clean room and en suite. Lovely friendly staff who cannot do more for you.

Cons:

Nothing

2026-06-23 via Nuitee
M
Marion couple gb
8
2026-06-16 via Nuitee
J
John couple gb
3
Good location buy very small, cold room.
Pros:

The steak pie was very good. Breakfast was a bit slow, not being self service for the main course
.

Cons:

The room was small and cold. Fortunately the weather was mild.
Dogs were allowed in the dining area.

2026-06-15 via Nuitee
M
Mark couple gb
10
Excellent
Pros:

The breakfast was stunning and couldn’t be faulted as were the staff .

Cons:

The only tiny gripe was the tv didn’t have any sound.

2026-06-15 via Nuitee
M
michael solo_traveller gb
9
Pros:

Staff, rooms were lovely, onside bar and restaurant

Cons:

Nothing

2026-06-10 via Nuitee
H
Healy solo_traveller gb
10
Pros:

Lovely village

2026-06-10 via Nuitee
H
Herbert solo_traveller nl
8
2026-06-09 via Nuitee
J
judith solo_traveller gb
9
2026-06-07 via Nuitee
J
Jean couple gb
10
Ideal for what we wanted
Pros:

Very clean, friendly staff, excellent food. Ideal for visiting Durham

Cons:

Nothing

2026-06-06 via Nuitee
A
Andrew solo_traveller gb
9
2026-06-04 via Nuitee
D
Darren solo_traveller gb
7
Pros:

Dry well cooked plenty on the plate

Cons:

Room smelled musty

2026-05-31 via Nuitee
R
Richard solo_traveller gb
10
Perfect
Pros:

I wasn’t able to make the check-in time because i was travelling from London. But no issue for the hotel and they made arrangements for my late arrival. Very warm welcome in the morning. Lisa is always very welcoming and kind. Fabulous breakfast hit the mark. Always a great place to stay.

2026-05-31 via Nuitee