Hotel Real de Naturales

Hotels
9 (163 reviews)
7 Avenida 6 Oriente , Cholula , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Clean facilities
Cons:
Noise disruption at night
Uncomfortable beds
Food quality issues

Categories

Cleanliness
9.08
Guests remarked on the cleanliness of the facilities.
Service
9.55
Staff were attentive and friendly, making guests feel welcome.
Location
9.59
Multiple reviews mentioned the superb and convenient location.
Room Quality
8.04
Concerns about noise and bed comfort were noted.
Amenities
9.07
Facilities were appreciated but with some suggestions for improvement.
Value for Money
9.03
Reasonable pricing considering the overall experience.
Food and Beverage
8.08
Mixed reviews on the food quality, specifically the restaurant service.
Overall Experience
9.55
Guests enjoyed their stay despite some noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:21

Property Description

Luxurious Amenities
Hotel Real de Naturales boasts a fitness center, garden, shared lounge, and terrace, perfect for relaxation and leisure. The property also features a bar and a restaurant serving delicious Mexican cuisine, ensuring a delightful dining experience for guests.

Comfortable Accommodation
Each room at Hotel Real de Naturales is thoughtfully equipped with essential amenities such as a desk, TV, private bathroom, and cozy bed linens. The 24-hour front desk, room service, and free WiFi further enhance the comfort and convenience of your stay.

Convenient Location
Located in Cholula, with easy access to Acropolis Puebla and Estrella de Puebla, Hotel Real de Naturales offers a prime location for exploring the city. With the Hermanos Serdán International Airport just 10 km away, your travel convenience is guaranteed.

Experience luxury, comfort, and convenience at Hotel Real de Naturales. Book your stay now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for MXN 100 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 163 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.59
Room Quality: 8.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.08
Overall Experience: 9.55
G
Gerardo family_with_children mx
10
Excelente!!
Pros:

El lugar tiene un aire Colonial, lo que es muy agradable durante la estancia.
Además su ubicación es perfecta y tranquila.

2026-02-13 via Nuitee
S
soneide family_with_children mx
10
Pros:

La ubicación y la habitación

2026-02-11 via Nuitee
K
Karola family_with_children de
10
Pros:

Die Lage, das freundliche Personal, das ansprechende Hotel, die Sauberkeit.

2026-01-30 via Nuitee
C
Cesar family_with_children mx
10
Pros:

El lugar es muy bello

Cons:

Olía un poco a sucio, a. Polvo

2026-01-27 via Nuitee
G
G couple mx
9
Excelente
Pros:

La gran tranquilidad y excelente ubicación

2026-01-25 via Nuitee
I
Ivan Cervando family_with_children mx
10
Pros:

La localización es genial, todo queda caminando y tiene estacionamiento

Cons:

Todo bien, solo en la regadera que estuviera mas limpia la parte del piso.

2026-01-25 via Nuitee
S
Sal family_with_children mx
10
Pros:

It was quiet and they had the ironing stuff that I needed to knock out a few wrinkles from mi suit

Cons:

The street was kinda noisy and one of my windows faced it

2026-01-25 via Nuitee
J
juadib family_with_children mx
9
Cómodo y bien ubicado
Pros:

Buena ubicación, espacio amplio en la habitación, pedimos cobijas extra y nos las dieron

2026-01-20 via Nuitee
D
Daniel solo_traveller es
8
Pros:

Me gustó el estilo colonial y amplitud del cuarto

Cons:

Es un poco antiguo. La bañera, por ejemplo. Aunque era muy amplia y cómoda
La puerta del baño se abría y golpeaba contra el inodoro.

2026-01-19 via Nuitee
T
Tiana extended_group mx
10
2026-01-19 via Nuitee
C
cienfuegos mendez family_with_children es
10
2026-01-19 via Nuitee
V
victoria family_with_children mx
10
Pros:

Todo estaba genial, super recomendable

2026-01-16 via Nuitee
B
beatriz solo_traveller mx
10
Pros:

Ubicación

Cons:

Ruido de huéspedes que llegaron de madrugad

2026-01-15 via Nuitee
L
Liliana family_with_children mx
9
2026-01-12 via Nuitee
G
Gerardo family_with_children mx
9
Pros:

La ubicación

Cons:

Cobertores más calientes.

2026-01-08 via Nuitee
M
Marie Pierre family_with_children fr
8
2026-01-08 via Nuitee
F
fanny couple fr
8
Super hotel pour un court séjour à Cholula
Pros:

Hotel très "méxicain", très bien décoré et entretenu. Situé en plein centre avec un parking privé. La chambre était grande et confortable. L'hotel était également très calme.

Cons:

Il faisait un peu froid dans la chambre et le lit n'avait pas un très bon matelas.

2026-01-08 via Nuitee
M
Maria Pia family_with_children ar
10
Viva los colores!
Pros:

Ein wunderschönes, gepflegtes Hotel. Sehr schöne Einrichtung. Mit Parkplatz.

Cons:

Alles bestens.

2026-01-07 via Nuitee
G
Gelvez extended_group co
9
Un hermoso hotel colonial en el pueblo de Cholula
Pros:

El lugar es muy bonito, con ambiente colonial. La habitación es cómoda. Los espacios son amplios. La recepción fue amable y nos facilitaron un calentador porque estaba haciendo frío.

Cons:

Todo estuvo muy bien. La estancia fue corta. El restaurante nos sirvió la comida fría.

2026-01-07 via Nuitee
M
Mizael family_with_children mx
9
2026-01-06 via Nuitee