Hotel New West Tower

Hotels
3.9 (152 reviews)
11 West Vadampokki Street Near Koodal Alagar Temple, Periyar Bus Stand , Madurai , in

listing image 1
Show all photos

Facilities

Terrace
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
First aid kit available
Guests can opt-out any cleaning services during stay
Access to health care professionals
Front desk (limited hours)

Review Highlights

Pros:
Location
Friendly staff
Cons:
Poor room quality
Not worth the money

Categories

Cleanliness
1.27
Rooms are not well maintained, contributing to an unsatisfactory cleanliness perception.
Service
5.74
The staff are cool and friendly, indicating good service.
Location
6.28
Positive sentiment regarding the location.
Room Quality
1
Rooms are described as ugly and uncomfortable, indicating poor quality.
Amenities
6.73
Standard quality for this hotel tier.
Value for Money
1.26
Not worth the money according to reviews.
Food and Beverage
6.72
Standard quality for this hotel tier.
Overall Experience
2.17
Overall experience reflects mixed feelings based on pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:48

Property Description

Central Location
Hotel New West Tower is conveniently situated in Madurai, with key attractions like Meenakshi Temple and Koodal Azhagar Temple nearby. Perfect for exploring the city!

Comfortable Rooms
Enjoy a comfortable stay in our well-equipped rooms featuring modern amenities like a TV, wardrobe, and private bathroom. Relax in style with city views available in select rooms.

Convenient Facilities
Benefit from our 24-hour front desk and terrace area, adding convenience and relaxation to your stay. Experience a hassle-free trip with our safety deposit boxes and proximity to transport hubs.

Book your stay at Hotel New West Tower now for a memorable and enjoyable experience in Madurai!

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

3.9
Based on 152 reviews
Cleanliness: 1.27
Service: 5.74
Location: 6.28
Room Quality: 1
Amenities: 6.73
Value for Money: 1.26
Food and Beverage: 6.72
Overall Experience: 2.17
S
shikari • couple • in
10
Pros:

nìce rooms friendly

Cons:

nothing

2026-04-05 • via Nuitee
S
SAKTHI • couple • in
1
Pros:

Not any facilities for this hotel

2026-03-11 • via Nuitee
B
BALAKRISHNAN • couple • in
1
2026-02-24 • via Nuitee
B
Bikram • couple • in
1
2026-02-24 • via Nuitee
M
Manju • family_with_children • in
9
2025-10-03 • via Nuitee
R
Remesh • couple • in
10
2025-10-01 • via Nuitee
• couple • in
5
Pros:

Location

Cons:

Space

2025-09-11 • via Nuitee
P
Pisipati • couple • in
1
Pros:

Very poor.

Cons:

Overall experience is bad.

2025-08-21 • via Nuitee
G
Gokul • solo_traveller • in
3
Pros:

Thee staffs are cool and friendly

Cons:

Rooms are so ugly. Not worth for the money. No ventilation. No proper maintenance.

2025-07-06 • via Nuitee
A
Anonymous • family with young children • in
2
Not satisfied
Pros:

Very small room . No air in the room .

Cons:

Uncomfortable room

2025-06-17 • via Nuitee
A
Anirban • family with young children • in
5
Passable
2025-06-14 • via Nuitee
A
Ajesh • young couple • qa
1
Bad
2025-06-10 • via Nuitee
K
Khiste • family with young children • in
2
Very poor
Pros:

Nothing

Cons:

Everything

2025-06-07 • via Nuitee
C
Chandrasekaran • family with young children • in
7
Good
Pros:

Needs little more ventilation in the rooms.

2025-05-25 • via Nuitee
R
Ramesh • family with young children • in
1
Bad
Pros:

Pathetic rooms

2025-05-25 • via Nuitee
B
Bhuvikg • family with young children • in
1
Bad
Pros:

Nothing totally disappointed

Cons:

When I entered room full of smoke smell ...and also mosquito also there and after I informed them to do room spray but the smell exists...very worst not cleanliness

2025-05-20 • via Nuitee
S
Sandesh • with friends • in
4
Disappointing
2025-05-09 • via Nuitee
E
Edward • family with young children • in
9
Good experience. Relaxed and was able to take the train on the next day easily.
Pros:

Good, decent and comfortable stay for individuals, family people and groups. Courteous service, close the bus-stand and railway station and in the centre of the city with eacy accessbility to anywhere.

Cons:

Not anything specifically!

2025-04-27 • via Nuitee
S
Sumit • solo traveller • in
7
Good
2025-04-22 • via Nuitee
S
Sattanathan • young couple • in
1
Bad
Cons:

Couples kindly ignore

2025-04-20 • via Nuitee