Hotel Temple View Annex

We were shifted the next day to another room for not working heater and AC was not working properly in the second room

Extremely Disappointing and Unprofessional Experience

I am extremely disappointed with the way this hotel handled my reservation. After confirming the booking, I was unexpectedly asked to make an advance payment, which had not been clearly communicated beforehand. Such a lack of transparency is completely unacceptable and creates unnecessary stress for guests.

What makes this experience even worse is that my mother was travelling alone at night and had to endure this unnecessary hassle and uncertainty. It is deeply frustrating that, instead of ensuring a smooth and comfortable experience for guests, the hotel created additional inconvenience at a time when her safety and comfort should have been the priority.

Payment policies should be communicated clearly before a reservation is confirmed, not imposed unexpectedly afterwards. This experience reflects very poorly on the hotel's professionalism and customer service. I would strongly advise anyone considering this hotel to clarify all payment terms in advance to avoid such an unpleasant experience.

Cleanliness, shabby linen, dusty

blanket are not clean

I didn't like anything about the hotel because when i messaged them on the day of checkin that i will reach late around 10Pm about which i had already mentioned when i made the booking, then they informed that my hotel branch is changed from Temple view Annex to Temple View which was around 250m away from actual property. I had made booking to get the temple view from hotel but that didn't happen at all, they also gave me room ok ground floor where lof of mosquitos were tere throughout the night. It was very hot as well,no ventilation at all. Bed was extremely poor quality and size was not enough to adjust 3 of us. The Hotel reception person kept on talking only about his city tour package and kept asking me when is my train or bus for return. We requested about check out timing but they said only 1 hr extra they can give from 12pm to 1pm,so we asked if we can keep pur bags...they said you can take our city tour package and carry bag with you or keep here at hotel. We said if I don't take package ,then can we keep the luggage for free till ,but they said you can go out,have lunch or something and comeback and take luggage,basically they didn't wanted to keep the luggage and kept on trying to know our departure time and tried to sell their tour package which was really poor behaviour. They given just 1 towel which was not at all clean and smelled badly,we used our own towel as well. Fan was also very slow even on highest setting.

Parking was a little tricky as the vehicle has to pass thru congestion.

hotel was bit old, and rooms are little dull, it can be little better, and price can be little lesser. the rooms are not worth with that pricing.

Bedsheets were very old and torn at some places.

Ok

I forgot one bag in the car parking but was not received back, the parking is not safe even though security man is available

The hotel manager’s behaviour was disappointing and unprofessional. I checked in at midnight, around 12 AM, and when I requested a 2 PM checkout, he directly refused without any courtesy or willingness to help. His rude behaviour and lack of hospitality made the experience unpleasant. A hotel manager should communicate politely and treat guests with respect and professionalism.

They play on the customers using two properties. I booked the Temple View Annexe which is near the temple. When I reached and called to ask for the parking lot they said the hotel is elsewhere and told me to take one kilometre drive and reach their second property. Dropped the luggage there and for parking I had to take my car back to Annexe. The room is unhygienic and the clothes are very dirty. The bathroom is stained and unclean. The room is allergic. They never provided any tissue paper. The worst was when checking out today The manager at the counter said I must go get the car from Annexe which is impossible to take without the help of hotel staff as the temple barricades need to be removed to take the car. After raising my voice the manager sent the hotel staff to help. The real issue is the Annexe hotel management took the booking and transferred the business to the temple view hotel. These are two properties and they play with the customers.

Very useless hotel.No cleanness.Dirty bathroom.
Muskitto.lack of ventilation.Not allowed lift for using