Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Cons:
Poor cleanliness
Negative overall experience

Categories

Cleanliness
1.14
Poor cleanliness mentioned in the review.
Service
7.61
Standard quality for this hotel tier.
Location
7.65
Standard quality for this hotel tier.
Room Quality
7.6
Standard quality for this hotel tier.
Amenities
7.63
Standard quality for this hotel tier.
Value for Money
7.59
Standard quality for this hotel tier.
Food and Beverage
7.64
Standard quality for this hotel tier.
Overall Experience
1.11
Negative overall experience indicated by the review.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 09:57

Property Description

Explore Ha Giang with Ease
Ruby Hostel offers free bikes and car hire services, making it convenient for guests to explore the beautiful surroundings hassle-free.

Relax and Unwind
With a garden, shared lounge, and terrace, guests can relax and enjoy the peaceful ambiance of Ha Giang at Ruby Hostel.

Convenient Amenities
Enjoy free WiFi, room service, and a 24-hour front desk at Ruby Hostel. Additionally, free private parking is available for all guests.

Experience the best of Ha Giang at Ruby Hostel. Book now for a memorable stay!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6
Based on 32 reviews
Cleanliness: 1.14
Service: 7.61
Location: 7.65
Room Quality: 7.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 1.11
F
Frank extended_group gb
7
2026-03-27 via Nuitee
R
rachid solo_traveller fr
10
Pros:

C etait superbe merci Ruby très gentille et arrangeante

2026-03-26 via Nuitee
L
Louis couple fr
8
Pros:

Calme

Cons:

Contact que par wattsapp,
5 nuits et pas de ménage

2026-03-21 via Nuitee
T
Tan Dat family_with_children vn
3
2026-03-12 via Nuitee
V
Văn solo_traveller vn
3
2026-03-12 via Nuitee
V
Vũ Nguyên Hoàng family_with_children vn
8
Pros:

Khách sạn nằm vị trí trung tâm.

Cons:

Phòng khá ồn.

2026-03-12 via Nuitee
X
XUAN HUNG solo_traveller vn
10
2026-02-22 via Nuitee
X
XUAN HUNG solo_traveller vn
10
Tôi rất hài lòng.
Pros:

Đầy đủ tiện nghi, thuận tiện về giao thông, chủ khách sạn thân thiện, nhiệt tình!

2026-02-22 via Nuitee
A
Anh couple vn
1
Cons:

Chưa bao giờ nói tục nhưng xin phép anh chị cho em được chửi bà chủ khách sạn này, TỒI TỆ, chưa từng thấy, rất mất dậy, quá khôn lỏi, NÉ NÓ RA NHÉ

2025-07-16 via Nuitee
A
Anh couple vn
1
Chưa bao giờ nói tục nhưng xin phép anh chị cho em được chửi bà chủ khách sạn này, TỒI TỆ, chưa từng thấy, rất mất dậy,
Cons:

Chưa bao giờ nói tục nhưng xin phép anh chị cho em được chửi bà chủ khách sạn này, TỒI TỆ, chưa từng thấy, rất mất dậy, quá khôn lỏi, NÉ NÓ RA NHÉ

2025-07-16 via Nuitee
S
Sara family with young children au
10
Exceptional
Pros:

Very quiet and cozy place with all the comfort
In a central position too

2025-06-02 via Nuitee
R
Robert solo traveller sk
10
Exceptional
2025-04-17 via Nuitee
B
Blanca family with young children es
7
Clean and good location
Pros:

Very comfy and clean. Many beds in one room but each has its own light and fan. Very good location and they rent bicycles very cheap for the whole day.

2025-04-15 via Nuitee
M
Miron solo traveller de
3
Poor
Pros:

Good location

Cons:

unfortunately charged us more than it was said on booking.com, charged us way too much for laundry.
We waited for 40 minutes for someone to arrive at receiption and the lights were completely out.

2025-03-17 via Nuitee
W
Williams young couple gb
7
Good
Pros:

It was a cheap stay with a cool view out the back. We also had a balcony..!

Cons:

It was cold and the blanket provided just wasn't upto the job. We had to use another from the empty room next door.. 👍

2024-12-24 via Nuitee
N
Nic4_physio solo traveller it
10
Great
Pros:

Clean and confortable room, very kind staff.

2024-11-30 via Nuitee
J
Janina with friends de
6
Pleasant
Pros:

Quiet central neighbourhood

Cons:

Very basic accommodation,
Ants in the room,
staff wasn't there much,

2024-06-10 via Nuitee
M
Milena young couple pl
2
Avoid! For travelers arriving by sleeper bus, I strongly recommend avoiding this accommodation!
Pros:

For travelers arriving by sleeper bus, I strongly recommend avoiding this accommodation! The walls are dirty, and the bed sheets and towels have yellow and red stains. However, given the price, one cannot expect much more. The real problem, however, was the lack of professionalism from the owner. She doesn't speak English and was unreachable when we arrived after our 10-hour bus journey, despite having previously agreed that we could check in early.

We spent 3 hours in the middle of the night on the sidewalk before finally reaching someone and being let in at 6 am. At exactly 12 o'clock, the owner came and demanded the full amount for the additional 6 hours, even though we had already asked beforehand and no one had informed us that we had to pay the full amount. We refused to pay, and she threatened to kick us out.

It's important to mention that my friend opened the door while I was in the shower. He was only wearing boxers, and I was naked. Nevertheless, she insisted that we pay immediately. So I had to come out of the shower half-naked and explain to her that we had agreed to check in earlier.

Ultimately, she argued with a translator for several minutes and only left after we paid. Such an experience definitely leaves a bitter taste, and I strongly advise against booking this accommodation.

Additionally, the owner turned off the hot water for two days, forcing us to shower in cold water.

2024-05-06 via Nuitee
J
Jeff young couple au
6
Pleasant
2024-04-20 via Nuitee
N
Noel young couple au
10
Exceptional
Pros:

Very well positioned to have a look around bus dropped off at door on arrival And pick-up when left

2023-10-23 via Nuitee