Topkapi Old City Kensington Hotel Ottoman Heritage

Hotels
7.7 (1659 reviews)
Topkapı Mahallesi Turgut Özal Millet Cad. No:148 Şehremini - Fatih İstanbul , Istanbul , TR
+90 533 407 65 37

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Good value for money
Cons:
Cleanliness issues
Breakfast improvements needed

Categories

Cleanliness
6.45
Issues highlighted with cleanliness in multiple reviews, including dirty staircases and inadequate room cleaning.
Service
8.45
Numerous positive comments regarding helpful and friendly staff, especially reception.
Location
8.45
Great location with access to public transport and nearby amenities, consistently praised by guests.
Room Quality
6.95
Rooms generally clean and comfortable, but some guests noted small size and discrepancies with photos.
Amenities
7.45
Amenities are adequate but could be improved, particularly breakfast and noise insulation.
Value for Money
8.45
Many guests felt they received good value for their price paid, especially with positive remarks on overall services.
Food and Beverage
6.95
Breakfast had good options but was noted for needing improvements; overall food quality received mixed reviews.
Overall Experience
8.45
Positive feedback from guests overall, with many indicating they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 11:20

Property Description

Luxurious Accommodation
Kensington Hotel İstanbul offers elegant non-smoking rooms with modern amenities including air conditioning and flat-screen TVs. Some rooms even boast a charming terrace for a relaxing stay.

Convenient Location
Located near major attractions like Suleymaniye Mosque and Galata Tower, our hotel provides easy access to Istanbul's iconic landmarks. The 24-hour concierge service ensures you make the most of your visit.

Diverse Services
From free WiFi throughout the property to multilingual staff at the front desk, Kensington Hotel İstanbul caters to all your needs. Take advantage of our on-site ATM, fax machine, and photocopier for added convenience.

Experience comfort and convenience at Kensington Hotel İstanbul. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 1659 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 6.95
Overall Experience: 8.45
J
Jannat • couple • gb
10
Thank you for being so helpful.
Pros:

The stuff was lovely.

Cons:

N/A

2026-10-14 • via Nuitee
E
Emrah • extended_group • mk
8
2026-10-12 • via Nuitee
M
Manel • couple • es
10
Lo recomiendo está súper bien y hay transporte a dos minutos
Pros:

Todo

Cons:

Nada

2026-10-11 • via Nuitee
T
Turan • solo_traveller • az
10
Pros:

I give excellent score for this hotel due to the high level of comfort and hospitality. The staff was very helpful for any kind of request, especially Ömer bey ve Gamze hanım. Would highly recommend for everyone.

2026-10-10 • via Nuitee
T
Twir • solo_traveller • se
10
Pros:

Daha öncede bu otele gelmiştim çok memnun kaldım aile oteli özellikle Gamze hanım, Ömer bey ve Ahmet bey ilgilerinden dolayı teşekkür ederim yine gelicem

2026-10-10 • via Nuitee
F
Fayziev • couple • uz
10
Pros:

Все было прекрасно. Очень отлично место и локация и самого города. Предлагаю.

Cons:

Все круто и фантастично.

2026-10-09 • via Nuitee
A
ANITEI • solo_traveller • ro
10
2026-10-07 • via Nuitee
W
Waseem • extended_group • ca
10
Big and Huge shout out to Omer!!!! 10 Stars!!!!! He has great customer service skills and is a big help too. Shout out t
Pros:

Very clean, Wonderful staff

2026-09-19 • via Nuitee
M
Marta • solo_traveller • ua
3
Do not recommend
Pros:

The only good thing about this hotel is location

Cons:

Dirty old place that needs maintenance and renovation. There is no noise isolation in the hotel at all, you can hear everything from the hall. Cleaning ladies come at 7 am and make so much noise that you won’t be able to sleep.

2026-09-14 • via Nuitee
M
Mortada • extended_group • iq
10
Pros:

Ömer ve Selcuqa tesser ederim cok misafirpervler

2026-09-14 • via Nuitee
P
Phaedra • couple • gr
10
Pros:

To ξενοδοχείο αυτό είναι πάρα πολύ βολικό και η σχέση ποιότητα τιμής είναι άριστη.
Όλο το προσωπικό είναι άψογο, ειδικά τα υπέροχα κορίτσια στην ρεσεψιόν!

2026-09-11 • via Nuitee
I
Israa • couple • se
10
Pros:

Jag bodde hos er, och var jätteglad och nöjd med mitt vistelse på grund av Selcuk bey som hjälpte oss mycket och underlättade allt under vår vistelse hos er. Tack så jätte mycket för allt Selcuk Saltik! Från Karwan Omar Jamil

2026-09-10 • via Nuitee
N
Nazakat • couple • az
10
Mukemmel
Pros:

ilk önce demek isterim ki otelin temizliyi iyiydi ve konumundan dolayi diger yerlere de ulaşim çok rahatdi. Çalışanlar da biz geldiğimiz gune kadar her problemde bize çok yardimci oldular, özellikle Ömer beye, Mjstekime ve Gamze hanıma çok teşekkürler. Bir dahaki seferimde artık nerde kalacağımı biliyorum😊

2026-09-09 • via Nuitee
A
Ammar • couple • iq
10
Pros:

جيد لاقامه قصيره

2026-09-08 • via Nuitee
T
Terzic • extended_group • ro
10
2026-09-06 • via Nuitee
A
Ali • solo_traveller • us
10
2026-09-05 • via Nuitee
B
Berat • couple • mk
9
2026-09-04 • via Nuitee
M
M Faisal • family_with_children • gb
7
Good for budget families
Pros:

Family room was big enough for a family of five, with a king‑sized bed and plenty of space. Bathroom floor can be slippery when wet, so take caution. The twin room was much smaller — suitable only for a couple.

Breakfast was basic and repetitive, but no complaints. It did the job.
Cleaning was done daily, and staff were happy to accommodate reasonable requests — we asked for water daily since our rooms were on DND and we didn’t want cleaning; they provided it without issue.

Some amenities like dental kits, iron, tissue boxes would be a nice addition. These small touches would give a more 3–4 star feel, but the hotel did provide everything listed in their description.

Location is quiet and away from tourist crowds, but still excellent with very easy access to public transport. Plenty of local food options just opposite the hotel, which was convenient.

Staff were friendly, some spoke English, and reception did as well. Special mention to the lady in the breakfast room, who was very hospitable every morning. A custom omelette option would have been a great extra touch, as many 3–4 star hotels offer it.

Note: Lift only goes up to the 5th floor; family room on the 6th requires stairs for the last level.

Cons:

Lifts only to floor 5
Basic breakfast

2026-09-04 • via Nuitee
Y
Yelaman • couple • kz
10
Pros:

Good👏🏻👏🏻

2026-09-04 • via Nuitee
M
MOHAMED • solo_traveller • gb
5
Pros:

Staff friendly and helpful

Cons:

Cleaning and construction next to the building noise

2026-09-02 • via Nuitee