Topkapi Old City Kensington Hotel Ottoman Heritage

Hotels
7.7 (1511 reviews)
Topkapı Mahallesi Turgut Özal Millet Cad. No:148 Şehremini - Fatih İstanbul , Istanbul , tr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Good value for money
Cons:
Cleanliness issues
Breakfast improvements needed

Categories

Cleanliness
6.45
Issues highlighted with cleanliness in multiple reviews, including dirty staircases and inadequate room cleaning.
Service
8.45
Numerous positive comments regarding helpful and friendly staff, especially reception.
Location
8.45
Great location with access to public transport and nearby amenities, consistently praised by guests.
Room Quality
6.95
Rooms generally clean and comfortable, but some guests noted small size and discrepancies with photos.
Amenities
7.45
Amenities are adequate but could be improved, particularly breakfast and noise insulation.
Value for Money
8.45
Many guests felt they received good value for their price paid, especially with positive remarks on overall services.
Food and Beverage
6.95
Breakfast had good options but was noted for needing improvements; overall food quality received mixed reviews.
Overall Experience
8.45
Positive feedback from guests overall, with many indicating they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 11:20

Property Description

Luxurious Accommodation
Kensington Hotel İstanbul offers elegant non-smoking rooms with modern amenities including air conditioning and flat-screen TVs. Some rooms even boast a charming terrace for a relaxing stay.

Convenient Location
Located near major attractions like Suleymaniye Mosque and Galata Tower, our hotel provides easy access to Istanbul's iconic landmarks. The 24-hour concierge service ensures you make the most of your visit.

Diverse Services
From free WiFi throughout the property to multilingual staff at the front desk, Kensington Hotel İstanbul caters to all your needs. Take advantage of our on-site ATM, fax machine, and photocopier for added convenience.

Experience comfort and convenience at Kensington Hotel İstanbul. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for € 25 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1511 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 6.95
Overall Experience: 8.45
I
Ibrahimov • family_with_children • az
10
Pros:

Otel yerləşməsinə görə çox əlverişli yerdədi. Personal gülərüz və mehriban idi. Otelin əməkdaşı Anar bəyə xüsusi təşəkkür. Qarşılamadan yola salmaya qədər hər şeylə maraqlandı. Otelin səhər yeməyi həm bol çeşidli, həm də çox dadlı idi. Tramvay xəttinə yaxın yerləşməsi də üstünlükdür.

2026-03-26 • via Nuitee
H
Hajro • couple • mk
8
2026-03-25 • via Nuitee
K
Kerim • extended_group • ch
10
2026-03-23 • via Nuitee
P
Paula-mihaela • couple • gb
8
You get what you paid for.
Pros:

I liked how friendly were the staff and how close was to public transport. The hotel is not a 5 star, but for the money I paid, I think it was a good deal.

Cons:

What I didn't like was the option for breakfast, I assume the hotel does not make a lots of money by selling this option. Because I been in a 5*hotel before, I noticed any little details that were not right in the room. Few things in the bathroom, and too much dust in the room. I stayed in one side of the hotel, 4th floor. My friends had some issues in the other side of the hotel with the sewage pipe smell. And the noise we can hear in the rooms. It's stated that the room are soundproof, but they are not. We have other guests last night knocking on the door after we went in our friends room to chat after our cruise on Bosfor (which I recommend). But overall, like I said, you can't have a 5* hotel expectations for the money we paid.

2026-03-22 • via Nuitee
A
Ana • couple • al
8
2026-03-21 • via Nuitee
M
Monika • couple • es
10
Recomiendo .ucho este hotel-buena ubicación,buen precio y todo perfecto
Pros:

Personel muy amable y habitación muy limpia cada dia

2026-03-17 • via Nuitee
T
Teyyub • extended_group • az
8
Salam.
Pros:

Hotel məkan olaraq yaxşı yerdeydi. Tramvay və avtobus qarşısından keçir. Personal yaxşı idi. Əsasda Anar bəyə təşəkkür edirik. Hər bir sualımızı cavablandırır və hotellə bağlı ehtiyacları dər hal həll edirdi.

Cons:

🫲

2026-03-17 • via Nuitee
A
Amira • solo_traveller • gb
8
The staff are very friendly, and the location is great and near the stations
Pros:

The property is very clean and the room is quite spacious.

2026-03-10 • via Nuitee
A
Abdo • solo_traveller • nl
1
Cons:

Als was gewoon vies en veel geluid in de avond veel dingen waren echt niet leuk ik geef niet eens 1 ster eigenlijk 0 star

2026-03-09 • via Nuitee
P
Phaedra • couple • gr
9
2026-03-09 • via Nuitee
Y
Yulia • solo_traveller • kz
7
2026-03-05 • via Nuitee
V
Vasili • couple • de
4
Pros:

Sehr großes Bett (2x2m), saubere Bettwäsche, jeden Tag frische Handtücher.

Cons:

Hotel sieht von außen schon mal aus wie eine Baustelle. Angefangen mit der Hotelzimmertür, die wackelt und riesen Schlitze hat oben und unten und durch die man alles hören kann. Fenster sind überhaupt nicht dicht und lassen den ganzen Lärm von draußen durch (+ Sehr dreckig). Tapeten teilweise nicht zu Ende geklebt, überall Renovierungsreste (Silikon, Fugenmasse, Kleberreste...). Der Spiegel im Bad hängt auf Höhe vom Bauch (Personen über 1,70m sehen nur ihre Brust im Spiegel). Der Abfluss in der Dusche war massiv verstopft, Lampe hing schief und war richtig dunkel. So als ob absichtlich alle Lampen dunkler gemacht wurden, damit man das Chaos im Zimmer nicht sieht.
Das Frühstück war auch jeden Tag das gleiche, sehr wenig Auswahl und sehr fettig (Rührei hat vor Fett getropft).
Für 1-2 Nächte mit wenig Budget ist das akzeptabel, aber mehr auch nicht.

2026-03-03 • via Nuitee
B
Basyirah • couple • my
10
2026-03-03 • via Nuitee
N
Ni • solo_traveller • gb
8
2026-02-28 • via Nuitee
H
Houssein • solo_traveller • dj
9
Pros:

Staff were kind and helpfull and location is great!!

2026-02-12 • via Nuitee
O
OLENA • family_with_children • ua
10
Pros:

Отличное месторасположение, трамвай Т1 в 5 минутах ходьбы, очень чисто, завтрак разнообразный, все было очень вкусно.

2026-02-11 • via Nuitee
I
Ioana • extended_group • ro
5
Pros:

Camera mare, se face curat zilnic

Cons:

Micul dejun la fel în fiecare zi și nu este variat
Parcarea nu este a hotelului
Deși ni s-a promit check in early, nu au respectat nici măcar ora normală de check in. Am stat o oră în lobby, așteptând să fie gata camera, mai exact la 3pm.

2026-02-08 • via Nuitee
R
Roaa • solo_traveller • sa
1
Pros:

الغرفه كانت فيها حشرات 🪳🪳☹️

The room was infested with insects. 🪳🪳🪳

2026-01-31 • via Nuitee
M
mohamed • couple • be
10
Pros:

Personnel ok .
Petit dejeuner ok
Rien a dire tout est parfait sauf c'est loin dy centre . Taxi grand budget

Cons:

Distance du centre ville . Et lieu historique. Taxi et tranway tres cher . 2 aller retout par jour

2026-01-28 • via Nuitee
T
TEEPO • couple • gb
9
Very nice staff good rooms
Pros:

Big rooms

Modern

Spacious

Staff very kind and helpful

Cons:

Reception area

Breakfast

2026-01-25 • via Nuitee