Hotel Serra do Ouro

Hotels
8.3 (52 reviews)
largo monte tabor, caixa d'agua S/N , Jacobina , br

Free
Children allowed

Facilities

Offsite parking discounted rates available
Swimming pool
Restaurant
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Exercise/lap pool
Japanese garden
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Cons:
Issues with room quality
Inadequate cleanliness

Categories

Cleanliness
7.66
Some reviews mentioned issues with room conditions and cleanliness.
Service
8.63
Positive feedback about staff providing good service.
Location
8.67
Good location with a nice view, despite some concerns about accessibility.
Room Quality
7.12
Several complaints about the room conditions and amenities.
Amenities
8.65
Amenities generally met expectations, with some minor drawbacks.
Value for Money
8.11
Fair pricing for the quality provided, considering room quality concerns.
Food and Beverage
9.16
Breakfast received positive remarks, though more variety was suggested.
Overall Experience
8.43
Overall a decent experience, but with clear areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 14:13

Property Description

Garden Oasis: Hotel Serra do Ouro, nestled in Jacobina, offers a serene escape with its lush garden and tranquil ambiance.

Modern Comforts: Each room at Hotel Serra do Ouro is thoughtfully designed, featuring amenities like a flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even boast a balcony for a picturesque view.

Local Delights: Indulge in authentic Brazilian cuisine at the hotel's restaurant, and enjoy the convenience of free WiFi throughout the property. Plus, with free private parking and helpful reception staff, your stay is sure to be seamless.

Experience the beauty of Jacobina at Hotel Serra do Ouro - book your stay now for a truly relaxing getaway.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 11 years old and over stay for R$ 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 52 reviews
Cleanliness: 7.66
Service: 8.63
Location: 8.67
Room Quality: 7.12
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 9.16
Overall Experience: 8.43
M
Marilce couple br
9
2026-03-29 via Nuitee
A
Ana Michelle solo_traveller br
10
2026-03-20 via Nuitee
R
Reginaldo family_with_children br
8
2026-03-16 via Nuitee
D
Diana family_with_children br
8
Pros:

A limpeza é excepcional

Cons:

Piscina fechada 2 dias para manutenção deixando minha filha frustrada nos dias que fez o maior sol .

2026-03-13 via Nuitee
D
Dias de araujo family_with_children br
10
2026-03-12 via Nuitee
F
Felipe family_with_children br
10
Muito bom, já é a terceira vez que ficamos!
Pros:

Tudo bom!

Cons:

A piscina fica trancada e não tem aviso de motivo!
Precisa informar

2026-03-10 via Nuitee
L
Ludmilla couple br
9
2026-03-06 via Nuitee
N
Nascimento couple br
10
2026-02-25 via Nuitee
E
Eugenio Pacelle Dantas da Costa couple br
8
Cons:

Da acomodação e do café da manhã.

2026-02-12 via Nuitee
D
Débora solo_traveller br
10
2026-02-10 via Nuitee
A
Amanda couple br
8
Uma noite no hotel muito antigo, mas não vintage
Pros:

Da vista da cidade

Cons:

Hotel muito antigo e decadente, café da manhã com pouca opção de comida

2026-01-29 via Nuitee
R
Ramiro couple br
10
2026-01-28 via Nuitee
H
Higor solo_traveller br
9
2026-01-27 via Nuitee
J
jpserra1 family_with_children br
7
Melhor localização
Pros:

Localização

Cons:

Quantidade de insetos no quarto, fechaduras desgastadas,

2026-01-25 via Nuitee
E
Elias family_with_children br
8
2026-01-24 via Nuitee
H
Heitor family_with_children br
8
Serve...
Pros:

Tudo

Cons:

Café fraco...

2026-01-22 via Nuitee
B
Bernardo couple br
7
2026-01-20 via Nuitee
I
Ivan solo_traveller br
9
Muito boa
Pros:

Vista

Cons:

Lâmpadas

2026-01-19 via Nuitee
M
Maria Betânia extended_group br
10
Fomos recepcionadas de forma fantástica no hotel
Pros:

Sim

Cons:

Limpeza

2026-01-15 via Nuitee
C
candace couple gb
8
A great place to rest on the road through Bahia
Pros:

Great location with a wonderful view over the mountains.

Cons:

Bathrooms need updating

2026-01-12 via Nuitee