Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Facilities
Friendly staff
Room spaciousness
Cons:
Cleanliness issues
Overpriced
Location access

Categories

Cleanliness
6.94
Several mentions of cleanliness issues, particularly in bathrooms and pool areas.
Service
8.41
Staff were generally helpful and accommodating.
Location
7.45
Nice location noted, but access to the beach was inconvenient.
Room Quality
7.9
Rooms were spacious but some bathrooms need renovation.
Amenities
8.43
Good facilities, although basic amenities were lacking in rooms.
Value for Money
6.89
Several reviews described the hotel as overpriced for what it offers.
Food and Beverage
7.94
Mixed feelings about the buffet breakfast; some liked it, others did not.
Overall Experience
8.41
Overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:10

Property Description

Luxurious Accommodations
Novotel Bali Nusa Dua offers spacious rooms and suites with separate living, dining, and kitchen areas, perfect for a comfortable stay. Enjoy private balconies with stunning pool or garden views, along with modern amenities like flat-screen TVs and safety deposit boxes.

Relaxation and Recreation
Unwind by the 1500-sqm lagoon pool, hit the fitness center, or indulge in rejuvenating massages. For the more adventurous, the hotel provides car rentals and travel arrangements. Golf enthusiasts can tee off at the nearby Nusa Dua Golf Course - Bali National Golf Club.

Culinary Delights
Savor a variety of dining experiences at Novotel Bali Nusa Dua. From open-air dining at The Square to beachfront cocktails at 2.28 Beach Club, and casual drinks at Gourmet Bar, there's something for every palate. Don't forget to treat yourself to delectable cakes and pastries at Pause Café.

Book your stay at Novotel Bali Nusa Dua now for an unforgettable tropical getaway!

Important information:

Please note that the credit card used for booking must be presented at the reception upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for Rp 0 per person per night when using an available cot.
    Children up to and including 15 years old stay for Rp 0 per person per night when using an existing bed.
    Children up to and including 15 years old stay for Rp 350,000 per person per night when using an available extra bed.
    Adults stay for Rp 500,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1128 reviews
Cleanliness: 6.94
Service: 8.41
Location: 7.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 6.89
Food and Beverage: 7.94
Overall Experience: 8.41
M
Melinda couple au
8
Great location would return
Pros:

Friendly staff, cleanliness

Cons:

Pushing timeshare

2026-07-18 via Nuitee
G
Gary solo_traveller au
8
Simply fix to make it perfect
Pros:

Staff and amenities were great

Cons:

Plain glass toilet door in our room is ridiculous, while it may add to the openness it certainly isn't practical.
A bar with some music playing at night would have been nice as well.

2026-07-17 via Nuitee
J
Jan family_with_children se
8
2026-07-17 via Nuitee
R
Ramit family_with_children gb
7
2026-07-16 via Nuitee
D
David family_with_children au
9
Very relaxing way to end a Bali holiday
Pros:

Swimming pool was fantastic

2026-07-16 via Nuitee
G
Georgina solo_traveller au
9
Pros:

The staff, the spa, the breakfast and the size of apartments

Cons:

Special evenings were pricey

2026-07-13 via Nuitee
S
shahadat family_with_children bd
10
Feel Super
Pros:

Every things absolutely Awesome

2026-07-11 via Nuitee
Y
Yohan family_with_children au
7
2026-07-10 via Nuitee
C
Chris solo_traveller au
9
2026-07-09 via Nuitee
J
John family_with_children au
7
Nice hotel but unfortunately I would not stay there again.
Pros:

Rooms were a good size and staff were very helpful.

Cons:

Unfortunately we had to wait for our rooms well after 3pm then some of our luggage got lost from reception to our rooms. We were told our luggage was delivered to our rooms but on investigation it was still sitting at reception. A bit disorganised on our arrival and this did not sit well with the family. Not convinced this is a 5 star hotel, maybe 4 stars. I would expect better from a 5 star hotel.

2026-07-09 via Nuitee
S
Søren family_with_children dk
9
2026-07-08 via Nuitee
L
Liz extended_group gb
6
Not worth the price
Pros:

Beautiful gardens, nice layout and pool.

Cons:

The shower was cold and the beach towels were very dirty.

2026-07-08 via Nuitee
S
Shawn extended_group au
2
Was a relaxing holiday but bevery wary of the Novotel when you arrive as they will attempt to upsell
Pros:

We liked the entire property , gardens were amazing ,pool was spectacular

Cons:

Everything was overpriced
We also got talked into purchasing a upgrade on our originally booked apartment but got talked into upgrading to a acccor + which cost us AUD $350
The tactics used was very sad & sneaky and wasn’t properly communicated to us when we arrived ( it was also late and we were clearly not thinking right) and so we spent numerous times trying to resolve and even cancelling the Accor + but there guest experience staff was forever trying to deflect
Everytime I went to the cafe to have coffee there staff were always trying to talk me into purchasing time share ,very annoying and not acceptable
It really made us feel uncomfortable during our 1st trip to Bali
Even up until today 10/7/26 they have attempted to contact me again to have this resolved

2026-07-07 via Nuitee
J
John solo_traveller au
8
Nice resort
Pros:

Staff are very friendly

Cons:

Looking a little outdated, could do with a lift seeing it is a 5 star resort

2026-07-03 via Nuitee
B
Benedicte family_with_children no
8
Flott og trygt hotell
Pros:

Flott hotell for store og små. Genialt med shuttel til standen, men det er ikke mer enn 8-10 min å gå om du ønsker det. Fint strandområdet. Var rødt flagg alle dagene vi var på standen, men gutter på 11-13 år koste seg i bølgene med oss voksne til stede. En del strøm i vannet og til tider store bølger. Anbefaler å ta spa på standen til en veldig billig penge. God mat serveres på Beach Club som tilhører hotellet.Strandhåndkler låner du på staden og var ingen problem å finne solseng. Greie restauranter rundt hotellet som er mye rimeligere enn på hotellet. Frokost var det ingenting å klage på. Det er et trygt og godt hotell for familier, par og veldig tilrettelagt de som trenger gåstol eller rullestol.

Cons:

Ganske så høylytt musikk og mye folk, anbefaler å spise frokost før kl 08.00. Vi var her i høysesongen, så kan være derfor.

2026-07-03 via Nuitee
H
hira family_with_children gb
5
2026-07-03 via Nuitee
M
Michelle family_with_children au
10
Nusa Dua for the family
Pros:

The new beach club was great. The apartment was amazing for a family, so much space…. Restaurant was great… will definitely be our default booking… happy hours were happy…

Cons:

Lots of young kids

2026-06-25 via Nuitee
J
Jitendra family_with_children in
10
Wonderful!!
Pros:

Overall great stay, professional staff, great view and delicious food alongwith outstanding service orientations.

Cons:

Perhaps, kids could have been engaged better

2026-06-25 via Nuitee
S
Shaheed solo_traveller ae
10
2026-06-25 via Nuitee
S
Shane couple au
10
Pros:

Beautiful hotel great staff

2026-06-24 via Nuitee