Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Facilities
Friendly staff
Room spaciousness
Cons:
Cleanliness issues
Overpriced
Location access

Categories

Cleanliness
6.94
Several mentions of cleanliness issues, particularly in bathrooms and pool areas.
Service
8.41
Staff were generally helpful and accommodating.
Location
7.45
Nice location noted, but access to the beach was inconvenient.
Room Quality
7.9
Rooms were spacious but some bathrooms need renovation.
Amenities
8.43
Good facilities, although basic amenities were lacking in rooms.
Value for Money
6.89
Several reviews described the hotel as overpriced for what it offers.
Food and Beverage
7.94
Mixed feelings about the buffet breakfast; some liked it, others did not.
Overall Experience
8.41
Overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:10

Property Description

Luxurious Accommodations
Novotel Bali Nusa Dua offers spacious rooms and suites with separate living, dining, and kitchen areas, perfect for a comfortable stay. Enjoy private balconies with stunning pool or garden views, along with modern amenities like flat-screen TVs and safety deposit boxes.

Relaxation and Recreation
Unwind by the 1500-sqm lagoon pool, hit the fitness center, or indulge in rejuvenating massages. For the more adventurous, the hotel provides car rentals and travel arrangements. Golf enthusiasts can tee off at the nearby Nusa Dua Golf Course - Bali National Golf Club.

Culinary Delights
Savor a variety of dining experiences at Novotel Bali Nusa Dua. From open-air dining at The Square to beachfront cocktails at 2.28 Beach Club, and casual drinks at Gourmet Bar, there's something for every palate. Don't forget to treat yourself to delectable cakes and pastries at Pause Café.

Book your stay at Novotel Bali Nusa Dua now for an unforgettable tropical getaway!

Important information:

Please note that the credit card used for booking must be presented at the reception upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 1166 reviews
Cleanliness: 6.94
Service: 8.41
Location: 7.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 6.89
Food and Beverage: 7.94
Overall Experience: 8.41
M
Melanie family_with_children gb
10
2026-08-28 via Nuitee
K
kevin solo_traveller fr
5
Une vraie déception sur le sens de l’hospitalité
Pros:

La qualité du petit déjeuner, le confort dans les chambres surtout la literie très bien

Cons:

Une vraie déception sur le sens de l’hospitalité

Nous avons séjourné 7 jours dans cet hôtel pour un montant d’environ 2 200 €, ce qui représente tout de même un budget conséquent et nous faisait naturellement attendre un niveau de service à la hauteur du standing annoncé.

L’hôtel est agréable dans l’ensemble et nous avons particulièrement apprécié le petit-déjeuner, qui est probablement le point fort de notre séjour. En revanche, pour un resort de cette catégorie, rien ne nous a réellement impressionnés. La piscine, notamment, nous a semblé assez décevante par rapport à ce que l’on peut attendre d’un établissement de ce standing.

Mais notre principale déception concerne surtout le manque de considération et de sens de l’hospitalité à la fin de notre séjour.

Nous avions déjà payé un supplément pour bénéficier d’un late check-out jusqu’à 18h. Notre vol, initialement prévu vers minuit, a finalement été retardé de 4 heures, avec un départ en pleine nuit vers 4h du matin. Voyageant avec deux enfants, nous avons simplement demandé s’il était possible de conserver la chambre deux heures supplémentaires, afin qu’ils puissent se reposer un peu avant cette très longue nuit.

Malgré le contexte, l'hôtel nous a immédiatement demandé un nouveau supplément financier.

Bien entendu, un hôtel est libre d'appliquer ses conditions tarifaires. Mais l'hospitalité ne se résume pas uniquement à appliquer un tarif à chaque demande. Après un séjour de 7 jours à environ 2 200 €, auquel s'ajoutait déjà le coût du late check-out, nous aurions apprécié un minimum de souplesse et surtout un geste commercial face à une situation totalement indépendante de notre volonté.

C'est malheureusement l'impression avec laquelle nous quittons cet établissement : celle d'être davantage considérés comme un numéro de chambre et une source de revenus que comme des clients.

2026-08-27 via Nuitee
K
Kachelle family_with_children au
9
Had a great time and will definitely recommend this hotel to friends
Pros:

Friendly staff,room was very comfortable and kids club was excellent

2026-08-26 via Nuitee
U
Utkirbek solo_traveller uz
10
2026-08-26 via Nuitee
L
Lisa couple gb
9
2026-08-24 via Nuitee
L
Lisa family_with_children gb
9
We had a great time!! 😊
Pros:

Spacious, comfortable well equipped rooms, beautiful, well kept gardens, great pool!

2026-08-23 via Nuitee
L
Lucio family_with_children it
9
Stupendo Resort, su una delle spiaggie più bella dell’isola
Pros:

la colazione, la spiaggia privata, la posizione e il kids club.

Cons:

Nulla.

2026-08-23 via Nuitee
J
Jokha family_with_children om
10
Good hotel
Pros:

Location , swimming pool and beach

Cons:

Furniture old

2026-08-21 via Nuitee
S
Sergei family_with_children id
9
2026-08-21 via Nuitee
J
jokin solo_traveller es
10
Great place!
Pros:

The room, the facilities and the breakfast were great!

Cons:

I little expensive all the meal inside

2026-08-21 via Nuitee
C
Clement solo_traveller au
10
Pros:

The kids loved the swimming pool.

2026-08-21 via Nuitee
S
Stéphane family_with_children fr
9
2026-08-20 via Nuitee
C
carole family_with_children fr
8
Hôtel agréable et bien situé
Pros:

Très belle piscine et piscine déjeuner sous forme de buffet incroyable.

2026-08-19 via Nuitee
C
carmen solo_traveller es
9
2026-08-18 via Nuitee
S
Steve family_with_children cd
8
2026-08-17 via Nuitee
S
sarah couple gb
4
Pros:

Staff lovely

Cons:

Rooms outdated compared to the pictures. It was a fight for the sunbeds at the beach section and even people putting out towels around the pool before they had breakfast. Breakfast was standard buffet style nothing to rave about. Had dinner in the hotel one night and it was just alright you get nicer outside of the hotel. Also had no hot water in our bathroom

2026-08-16 via Nuitee
J
Janneke family_with_children nl
7
2026-08-15 via Nuitee
R
Rutika couple au
7
Overall good, family friendly option
Pros:

Staff was very friendly, helpful and always smiling
Swimming pool was very well maintained

Cons:

Wifi speed was too slow.
There were cobwebs in the bathroom
Chef that prepared the live masala dosa seemed to be inexperienced in Indian cooking and brought a very burnt dosa which we had to politely refuse and had him make us another dosa which was better but broken into pieces

2026-08-15 via Nuitee
J
jamal family_with_children fr
10
2026-08-15 via Nuitee
L
Live the Vision solo_traveller au
9
Great hotel warm and friendly staff
Pros:

Fantastic stay! So clean. Wonderful room close to everything. The kids loved the playground and chess set they spent hours playing.

All staff were always so friendly and engaging each time. Nothing was too much trouble! Happy hour was buy one get one, not too bad although lots of arak.

Rooms were great always serviced. Clean linen and comfortable bedding. Rooms clean and tidy great aircon. Great water pressure and clean bathroom!

Cons:

Only downfall was not much of a family friendly pool vibe with games or an atmosphere to meet people.

Being sold a room for 4 people- 2adults 2 children with only 1 king bed. Luckily we were credited a free trundle bed which made the stay much more pleasant! Thank you!

2026-08-15 via Nuitee