Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Facilities
Friendly staff
Room spaciousness
Cons:
Cleanliness issues
Overpriced
Location access

Categories

Cleanliness
6.94
Several mentions of cleanliness issues, particularly in bathrooms and pool areas.
Service
8.41
Staff were generally helpful and accommodating.
Location
7.45
Nice location noted, but access to the beach was inconvenient.
Room Quality
7.9
Rooms were spacious but some bathrooms need renovation.
Amenities
8.43
Good facilities, although basic amenities were lacking in rooms.
Value for Money
6.89
Several reviews described the hotel as overpriced for what it offers.
Food and Beverage
7.94
Mixed feelings about the buffet breakfast; some liked it, others did not.
Overall Experience
8.41
Overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:10

Property Description

Luxurious Accommodations
Novotel Bali Nusa Dua offers spacious rooms and suites with separate living, dining, and kitchen areas, perfect for a comfortable stay. Enjoy private balconies with stunning pool or garden views, along with modern amenities like flat-screen TVs and safety deposit boxes.

Relaxation and Recreation
Unwind by the 1500-sqm lagoon pool, hit the fitness center, or indulge in rejuvenating massages. For the more adventurous, the hotel provides car rentals and travel arrangements. Golf enthusiasts can tee off at the nearby Nusa Dua Golf Course - Bali National Golf Club.

Culinary Delights
Savor a variety of dining experiences at Novotel Bali Nusa Dua. From open-air dining at The Square to beachfront cocktails at 2.28 Beach Club, and casual drinks at Gourmet Bar, there's something for every palate. Don't forget to treat yourself to delectable cakes and pastries at Pause Café.

Book your stay at Novotel Bali Nusa Dua now for an unforgettable tropical getaway!

Important information:

Please note that the credit card used for booking must be presented at the reception upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for Rp 0 per person per night when using an available cot.
    Children up to and including 15 years old stay for Rp 0 per person per night when using an existing bed.
    Children up to and including 15 years old stay for Rp 350,000 per person per night when using an available extra bed.
    Adults stay for Rp 500,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1026 reviews
Cleanliness: 6.94
Service: 8.41
Location: 7.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 6.89
Food and Beverage: 7.94
Overall Experience: 8.41
A
Ashley couple au
9
Practically paradise
Pros:

Beautiful pool and view. All the staff were lovely and hospitable.

Cons:

The beds were a bit uncomfortable.

2026-02-10 via Nuitee
L
linkabeil family_with_children br
10
2026-02-01 via Nuitee
P
Purevsuren family_with_children mn
8
2026-01-31 via Nuitee
B
Bhavna family_with_children au
4
The experience did not match what was advertised or what we paid for.
Pros:

The room was decorated for my birthday, which was a nice gesture. The beach club staff were also very kind and attentive during my birthday dinner.

Cons:

There was ongoing construction work in our building that was not disclosed prior to booking, with loud drilling and hammering from early morning until after 6pm, making the villa, outdoor area, and private pool largely unusable.
The first night was severely disrupted due to a burst kitchen pipe, with staff in and out of the villa until around 1am and a strong odour that lingered for several days.
Cleanliness on arrival was below expectations for a property advertised as 5-star.
We experienced repeated room key failures throughout the stay, resulting in being locked out multiple times.
There was also persistent promotion and sales pressure during the stay, which detracted from the ability to relax.

2026-01-31 via Nuitee
E
Edan family_with_children au
10
Great value for money! Op
Pros:

Staff are fantastic, rooms and food options are all good value for money. Great pool, great food, awesome cocktails. Clean and large rooms. Special thanks to all the staff especially Dewa and Yoga for always going the extra mile. Hotel is perfect for families of all ages. We will happily return.

Cons:

Had an issue with air conditioning that was fixed very quickly. It didn't impact our stay.

2026-01-28 via Nuitee
C
Chen solo_traveller id
7
Nice spot, could improve guest experience
Pros:

Big resort, lots of green space, good layout. Not far from the beach, you can walk although there is no footpath. Clean.

Cons:

Literally as soon as we arrived, one staff approached us to try to upsell or join some Accord club or something, not very nice to be ‘sold’ to as soon as you arrive. Disturbed unnecessarily multiple times by staff in our room (to bring more vouchers etc). Could have been more relaxing otherwise.

2026-01-26 via Nuitee
S
SERGEI family_with_children ru
10
2026-01-25 via Nuitee
S
Susan family_with_children au
9
2026-01-25 via Nuitee
J
Julie Anne family_with_children au
9
2026-01-25 via Nuitee
R
Richard family_with_children id
9
2026-01-24 via Nuitee
C
Cimino solo_traveller au
8
Great buffet breakfast, friendly staff and a relaxing environment
Pros:

It tropical feel, location and most the friendly staff

Cons:

Rooms could be brighter and cleaner. Felt air conditioner was not cold enough

2026-01-24 via Nuitee
G
Gautam family_with_children au
9
Overall a good property to come & stay with your family
Pros:

It is a good property neat & clean with good amenities ,nice beach ,central & courteous staff always with smile & ready to help .Their 3 bedroom pool apartment is great which is a standout & complimentary photo ,cake & drink vouchers is icing on the cake.highly recommend this property & will definitely stay again

Cons:

Stayed there for 3 nights the breakfast is bit repetitive & Indian sections need little improvement in taste as compared to others hotel in Bali where I stayed I think they need to work little bit on that

2026-01-24 via Nuitee
D
Donald family_with_children au
10
Enjoyable, family friendly, great staff and amazing housekeeping team
Pros:

Great location and lot to do around the place. Quiet, clean and safe place to stay.

Cons:

Air conditioning could have been functioning better. It works but could be humidity in Bali.

2026-01-23 via Nuitee
E
Egor family_with_children ru
5
Sleeping well was impossible. Misleading information during booking. Overall would not consider for next trip.
Pros:

Location was fine and facilities were ok, personnel was great.

Cons:

Room was not fit for 4 people as positioned in booking options, hotel refused to provide extra bed free of charge and only informed us of that on short notice (4 days before arrival).

2026-01-23 via Nuitee
H
Hok family_with_children au
10
2026-01-22 via Nuitee
B
brian solo_traveller au
9
Cons:

Beach Club

2026-01-21 via Nuitee
J
Janelle Dolwing family_with_children au
6
Pros:

The shuttle to the beach

Cons:

We checked in got to our room and there is construction work above us. I understand this needs to be done as the rooms are very dated however we couldn't use the room at all during the day. It was $1300 for 6 nights and we should have been discounted for this.

2026-01-21 via Nuitee
M
Marie extended_group au
8
Overall great staff, good facilities, good pool and bar
Pros:

Very good breakfast buffet
Location great

Cons:

The rooms were spacious just need an update
And new bathrooms

2026-01-21 via Nuitee
A
ANNA family_with_children ru
10
2026-01-20 via Nuitee
Z
Zeynep Nilgun family_with_children tr
6
Nusa dua benoa yerine bu itelin rezervasyonunu yapmisim, değiştirmedim booking com araciligiyla oluğ
Pros:

Kahvaltı pahalı ve yetersiz

Cons:

Şaka gibi ikram vardi
Barda mini bardakta hazır meyve suyu

2026-01-19 via Nuitee