Nguyên Nhân Hotel

Hotels
8.4 (8 reviews)
Đường Trần Hưng Đạo 127 , Phu Quoc , vn

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Soundproof rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Comfy beds
Cons:
Filthy conditions
Incredibly loud noise

Categories

Cleanliness
5.05
The unit was filthy with dust and sludge, requiring scrubbing.
Service
10
Standard service quality is expected, although noise issues were mentioned.
Location
10
The location was good with restaurants and massage parlours nearby.
Room Quality
7.05
Significant noise disruptions and issues with hot water were reported.
Amenities
10
Beds were comfy and fridge was adequately cold.
Value for Money
9.05
Overpriced for the quality of cleanliness and comfort.
Food and Beverage
10
Not specifically mentioned, assigned target rating.
Overall Experience
6.05
Overall experience hampered by noise and uncleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-17 07:12

Property Description

Modern Accommodation
Nguyên Nhân Hotel offers modern guest rooms equipped with all the essential amenities for a comfortable stay, including air conditioning, fridge, and free toiletries.

Convenient Location
Situated just 1.9 km from Dinh Cau Beach and close to attractions such as Sung Hung Pagoda, guests can easily explore the beauty of Phu Quoc from this centrally located hotel.

Excellent Service
With a 24-hour front desk and a delicious continental or Asian breakfast served daily, guests can expect top-notch service throughout their stay at Nguyên Nhân Hotel.

Ready to experience a relaxing stay in Phu Quoc? Book your room at Nguyên Nhân Hotel now!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 8 reviews
Cleanliness: 5.05
Service: 10
Location: 10
Room Quality: 7.05
Amenities: 10
Value for Money: 9.05
Food and Beverage: 10
Overall Experience: 6.05
I
I Travel For Food. family_with_children nz
4
My head is still pounding.
Pros:

The location was good atleast, endless (overpriced) restaurants and massage parlours.
Beds were comfy enough.
Tv was bigger than we expected.
Fridge was cold enough.

Cons:

The worst part is, in the entire 3rd floor rooms, and im assuming the other floors too, there is this incredibly loud vibrating/rumbling industrial noise coming from either an aircon or what I can only assume is a damn truck parked in someone's unit, you will not be able to relax or sleep, you will have a constant headache the entire time like we did, you will not be able to work if you have to, its unbelievable how the owners act so nonchalant and expect people to live with hat 24/7 noise torture when there has been complaints about it from over 1 year ago, I cannot express how bad the sound is andits non stop all day all night.

The "hot water" is completely weather permitting the sun has to be out for 8 hours a day, we had 4 days with freezing cold showers.

The unit was filthy, grim and sludge all over the inside of the window frames, my wife and daughter were coughing and sneezing so I had to scrub that disgusting muck off, years of water sludge.

Behind the shelves and under the beds are disgracefully filthy, dust, old cards and rubbish.

I hope you like stray dogs, (cant really blame the hotel for this one but here it is) because a family of 4 have setup shop right outside the hotel, barking at 4 am, filthy, full of flesh rot and fleas, tearing rubbish out of bins right outside the hotel.

2026-02-12 via Nuitee
J
Jaymie solo traveller gb
10
Brilliant. Would stay again.
Pros:

Very accommodating, would stay again when returning to Phu Quoc. In the centre and everything is within 50min drive on the island. The Lady at reception was extremely nice and helped with any requests. Recommend to anyone visiting phu quoc.

2025-03-29 via Nuitee
R
Robert young couple ca
9
It was basically perfect
Pros:

It was basically perfect

Cons:

The price could've been a bit lower, but you get what you pay for which was pretty good

2025-02-15 via Nuitee
D
Dorin solo traveller gb
10
Great place to stay in Phu Quoc
Pros:

Great location and great value for money. Staff at the reception super friendly!

Cons:

Can’t complain

2025-02-08 via Nuitee
E
Emma solo traveller au
8
Great accomdation
Pros:

Close to the beach and many shops/ spas and eaterys
Fast laundry service
Comfortable beds, ice cold air con and very modern rooms.
Lovely rooms that have many small personal touches from toothbrushes to a teapot. Fantastic value for money , i had read poor reviews and was worried to book but this accomdation went beyond my expectations absolutely beautiful rooms.

Cons:

Shower is good but hot water is very temperamental. Very new rooms still plastic coverings on light switches etc, tv was unable to plug in. Nothing major, overall would highly recommend this place.

2025-02-03 via Nuitee
T
Thuy family with young children us
8
Very good
2025-01-31 via Nuitee
M
Milos solo traveller rs
5
Clean, average, low value for money
Pros:

Clean, no bugs, comfi bed, good location and relatively quiet. In general, room looked nice and was ok. Basics are there, including moni fridge, AC, cups, tooth brush, comb etc.

Room was spacious, had heavy curtains and generally matched the pictures (yet on closer inspection bathroom needs an update)

Cons:

While most of furniture looks nice, few items in the shower litteraly broke down when I touched them. Soap canister was leaking. Update is needed.

There was no hot/warm water.

Staff doesn't speak English and reacts very negatively if you show them the price difference between booking and what they asked for.

Found much better accomodation for half the price (compared to a heavily discounted price at this place).

2025-01-01 via Nuitee
R
Rebecca family with young children gb
9
Nice clean hotel ,large rooms plenty of bottled water in rooms. Good. Central location on long beach
Pros:

Great stay

2025-01-01 via Nuitee