Ascot Hotel

Hotels
9 (162 reviews)
7 Empire Terrace , Douglas , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent staff
Great food
Comfortable room

Categories

Cleanliness
9
Clean and tidy as mentioned in the reviews.
Service
9
Staff were excellent and really helpful.
Location
9
Central Douglas was ideal for me on this occasion.
Room Quality
9
The room was large, spacious, and very comfortable.
Amenities
9
Standard quality for this hotel tier.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
9
The food was excellent and breakfast set me up for the day.
Overall Experience
9
Exceptional stay and very special.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:45

Property Description

Luxurious Accommodation: The Ascot offers a variety of hotel rooms and suites, ensuring a comfortable stay in the Isle of Man.

Convenient Location: Situated just off the Promenade in Douglas, our hotel is in close proximity to local attractions, shops, business centers, nightlife, and the beach.

Exceptional Service: With a reputation for superior customer care, the Ascot guarantees a satisfying experience for all guests.

Book your stay at the Ascot now for a memorable and enjoyable visit to the Isle of Man.

Important information:

A deposit may be required during busy periods.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 162 reviews
Cleanliness: 9
Service: 9
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
B
Brett couple gb
9
More than happy with the hotel and staff, This has been a repeat visit to this hotel
Pros:

The staff are very welcoming and can not do enough for you.

Good clean hotel at a reasonable price

Cons:

Parking is limited out the front of the hotel, especially in a van

2026-03-20 via Nuitee
J
Jane solo_traveller gb
9
Ascot Hotel Douglas Isle of Man
Pros:

I felt more personal that the big chains and the staff were very friendly and professional

Cons:

Some of the guests were a bit noisy late at night

2026-03-09 via Nuitee
R
Robert solo_traveller gb
8
Nice Hotel just off Promenade with brilliant staff. Had a fantastic stay
Pros:

All the staff I met were brilliant. Check in was easy and quick with lots of advice on what to see and how to get around. Location is a more residential area just off the Promenade, close to the Horse drawn Trams. Hotel has a restaurant for evening meals and is close to other restaurants. Breakfast was fantastic, freshly cooked to order with a great selection. You won't go hungry! There is also a coffee machine in the reception area available all day to guests.

Cons:

Nothing

2026-03-05 via Nuitee
D
David couple gb
10
We will definitely return soon, they couldn't have made us more welcome!
Pros:

The staff were the Best, Kylie, Claire and Sandra were all exceptional, very accommodating to all our requests. Breakfast was great, huge and varied. Location was good. Value for money was very good. Evening meals in the restaurant were good value, service great.

Cons:

Parking near hotel sometimes a little difficult, but we always managed to find a space reasonably near by. Otherwise no complaints at all.

2026-02-22 via Nuitee
N
Neil solo_traveller gb
9
Clean and tidy with good food and excellent staff.
Pros:

Central Douglas was ideal for me on this occasion. The food was excellent and the breakfast set me up for the day.
Staff were excellent and really helpful.

2026-01-19 via Nuitee
R
Robbie solo_traveller gb
10
2025-10-30 via Nuitee
I
Imelda young couple ie
10
Exceptional
Pros:

We were 38 years married we spent our honeymoon ar this hotel it was very special for us the staff were very helpful and friendly the room was large spacious very comfortable it was amazing thank you so much and the coffee machine in reception was great

2025-06-22 via Nuitee
A
Andrew solo traveller gb
7
Ideal for a short stay
Pros:

Great location, short distance from the beach

Cons:

Facilities were good but the accommodation was very dated and generally could do with updating

2025-06-07 via Nuitee
S
Scott family with young children gb
9
Clean, comfortable, great location and breakfast, super friendly staff
Pros:

Clean, comfortable, excellent location, the best hotel staff

Cons:

Dated, expensive but suppose it was peak time

2025-06-05 via Nuitee
D
Dr review category business travellers gb
7
It was fine. No trouble, and everything we expected was there.
Pros:

It was fine. A reasonable place.

Cons:

All OK.

2025-05-04 via Nuitee
J
Joan family with young children gb
10
Met all our needs
Pros:

Nothing was too much trouble for the staff.

2025-05-04 via Nuitee
I
Iwan review category business travellers gb
10
Exceptional
2025-04-24 via Nuitee
G
Gary solo traveller gb
8
Very good
2025-04-03 via Nuitee
A
Anna solo traveller gb
8
Very good
Pros:

Large bedroom and bathroom, extremely clean. Not a new building but perfect for what I needed. Everyone at reception was fabulous

2025-04-02 via Nuitee
F
Faisal solo traveller gb
10
Perfection
Pros:

Wonderful in every way, especially the staff, particularly Chris.

Cons:

Everything was perfect

2025-04-02 via Nuitee
F
F young couple ie
9
Great stay if ur hiking and need a bed for the night that's warm and clean
Pros:

Location was great and staff was lovely and was not that expensive either I would stay hear again

2025-04-01 via Nuitee
J
Joanne review category business travellers gb
9
I’m booking to stay again.
Pros:

Comfortable, clean, food was amazing and staff were really accommodating.

Cons:

Some floors were squeaky, but was only a problem as I’m a light sleeper.

2025-04-01 via Nuitee
T
Tracy review category business travellers gb
10
Excellent find
Pros:

The hotel was lovely and clean. Staff were all approachable and friendly.

2025-03-31 via Nuitee
C
Chriso1969 solo traveller ie
10
Loved it here..
Pros:

Can't beat it here..thanks to staff for everything..

2025-03-27 via Nuitee
C
Chriso1969 solo traveller ie
10
Great place to stay
Pros:

Fab place to stay..staff were excellent and very helpfull..

2025-03-27 via Nuitee