Ascot Hotel

Hotels
9 (186 reviews)
7 Empire Terrace , Douglas , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent staff
Great food
Comfortable room

Categories

Cleanliness
9
Clean and tidy as mentioned in the reviews.
Service
9
Staff were excellent and really helpful.
Location
9
Central Douglas was ideal for me on this occasion.
Room Quality
9
The room was large, spacious, and very comfortable.
Amenities
9
Standard quality for this hotel tier.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
9
The food was excellent and breakfast set me up for the day.
Overall Experience
9
Exceptional stay and very special.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:45

Property Description

Luxurious Accommodation: The Ascot offers a variety of hotel rooms and suites, ensuring a comfortable stay in the Isle of Man.

Convenient Location: Situated just off the Promenade in Douglas, our hotel is in close proximity to local attractions, shops, business centers, nightlife, and the beach.

Exceptional Service: With a reputation for superior customer care, the Ascot guarantees a satisfying experience for all guests.

Book your stay at the Ascot now for a memorable and enjoyable visit to the Isle of Man.

Important information:

A deposit may be required during busy periods.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 186 reviews
Cleanliness: 9
Service: 9
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
R
Robert solo_traveller gb
9
2026-07-06 via Nuitee
M
Maureen solo_traveller gb
9
Pros:

Sandra was very attentive and helpful. She made sure that we had everything we needed. The restaurant staff were lovely and the breakfast was amazing. We were disappointed that the a la carte special offer on the Website was out of date and hadn't been removed as we had already decided we would eat in on our first night. The menu was not really extensive which was a bit of a let down even though the food was delicious. The staff apologised for this oversight.
Overall, a thoroughly enjoyable stay.

Cons:

Apart from the issue mentioned above everything else was great.

2026-06-29 via Nuitee
V
VIOLET solo_traveller gb
10
Excellent stay with helpful staff
Pros:

The buffet breakfast, friendly and helpful staff

Cons:

View from my window of room

2026-06-29 via Nuitee
L
Lynn family_with_children gb
10
2026-06-26 via Nuitee
C
CHING-CHIH couple tw
7
2026-06-25 via Nuitee
M
Mark solo_traveller gb
8
Very pleased
Pros:

Very happy with room. Nice breakfast, with good range of items, both hot and cold

Cons:

Nothing springs to mind

2026-06-12 via Nuitee
M
Mayra couple pt
9
Vivi o espetáculo dos fogos da final TT da janela do quarto no hotel.
Pros:

Localização e um excelente pequeno almoço

2026-06-08 via Nuitee
M
mark solo_traveller gb
9
2026-06-06 via Nuitee
L
Les solo_traveller gb
10
Very comfortable friendly hotel.
Pros:

The staff are exceptional, very friendly and always helpful. The room was large, toasty and very comfortable. Breakfast was plentiful, high quality as were the evening meals, and served with a smile. Free parking outside, up hillside road. Easy access to the prom and a short walk to Douglas centre. I would certainly stay again and recommend this hotel.

2026-04-30 via Nuitee
M
Mary Frisby family_with_children im
9
Comfortable affordable and great location
Pros:

Lovely cosy hotel with nice facilities....Room was lovely & spaceous comfortable beds and breakfast/dining area fabulous.....

Cons:

Nothing really everything was good

2026-04-27 via Nuitee
R
Richard solo_traveller gb
8
Big room with a tremendous seaview for £50
2026-04-27 via Nuitee
A
Andrew solo_traveller gb
10
Excellent location and helpfull staff.
Pros:

Well furnished and good location.

2026-04-26 via Nuitee
A
Alex solo_traveller gb
10
Pros:

The staff were brilliant and friendly

Cons:

Nothing it was perfect for money paid

2026-04-23 via Nuitee
H
Hassan solo_traveller dk
8
2026-04-21 via Nuitee
S
Simone Mar. family_with_children it
8
Albergo autentico, staff gentile, ottima colazione
Pros:

Albergo autentico con staff gentilissimo e disponibile; camera ampia con letti confortevoli, colazione ottima, disponibilità di bevande calde a libero accesso

Cons:

Non vicinissimo al centro, ma la passeggiata di una ventina di minuti lungo la promenade è gradevole

2026-04-13 via Nuitee
R
Robert solo_traveller gb
10
Perfect stay!
Pros:

Perfect stay. Great friendly staff, welcoming rooms and very peaceful. Perfect

Cons:

Nothing

2026-04-12 via Nuitee
T
Tracey couple au
8
Pros:

The staff were wonderful - friendly and helpful. The breakfast was great and I appreciated the gluten free options.

2026-04-11 via Nuitee
I
Ian solo_traveller gb
10
2026-04-08 via Nuitee
solo_traveller gb
9
2026-04-07 via Nuitee
A
Alex couple im
10
2026-04-05 via Nuitee