Nuevo Castillo Hotel

Hotels
7.1 (324 reviews)
Gutierrez 572 , Mendoza , ar

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Tour desk
Shared lounge/TV area
Concierge service
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Inadequate breakfast options

Categories

Cleanliness
6.43
Several customers noted cleanliness issues, including bugs in rooms and poorly maintained facilities.
Service
8.9
The staff was frequently praised for their friendliness and helpfulness.
Location
9.44
Multiple reviews highlighted the hotel's excellent central location.
Room Quality
5.89
Many guests mentioned rooms being small and uncomfortable, with issues like non-functioning air conditioning.
Amenities
5.92
Amenities were considered basic, with minimal offerings in terms of toiletries and breakfast.
Value for Money
7.88
Value for money was viewed as acceptable given the location, despite other shortcomings.
Food and Beverage
4.93
Breakfast quality received consistent criticism for being inadequate and lacking variety.
Overall Experience
7.4
Overall, the experience varied greatly among guests, with notable highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:58

Property Description

Luxurious Rooms with Private Bathrooms

Experience comfort and tranquility at Nuevo Castillo Hotel, located just steps away from Independencia park and San Martin avenue. Each room is elegantly designed and equipped with a private bathroom, ensuring a relaxing stay for all guests.

Convenient Amenities

Enjoy the convenience of free Wi-Fi throughout the hotel, allowing you to stay connected during your visit to Mendoza. Additionally, take advantage of our room service to cater to all your needs during your stay.

Nearby Attractions

Explore the beauty of Mendoza with Nuevo Castillo Hotel as your home base. Located only 13 km from El Plumerillo airport and 200 km from Penitentes ski centre, our hotel offers easy access to key destinations for your convenience.

Book your stay at Nuevo Castillo Hotel now and indulge in a memorable experience in the heart of Mendoza.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.1
Based on 324 reviews
Cleanliness: 6.43
Service: 8.9
Location: 9.44
Room Quality: 5.89
Amenities: 5.92
Value for Money: 7.88
Food and Beverage: 4.93
Overall Experience: 7.4
A
Alex • couple • cl
7
Bueno con sus detalles
Pros:

Ubicación y limpieza

Cons:

No tenían estacionamiento y el aire no se podía regular ni controlar

2026-02-13 • via Nuitee
M
MURILLO • solo_traveller • co
10
Exelente lugar y buena atención
Pros:

Todo muy bueno

2026-01-25 • via Nuitee
V
Valeria • couple • ar
7
Cons:

Wifi malo, se cortaba todo el tiempo.
Ducha chica

2026-01-25 • via Nuitee
M
Moreno • couple • ar
10
2026-01-23 • via Nuitee
B
Betiana • solo_traveller • ar
9
Muy buena la estadia . Muy confortable el lugar super comodo
2026-01-22 • via Nuitee
M
Margoth Elizabeth • couple • ar
10
Genial
Pros:

Un lugar muy acogedor trate con personas pasificas tuve un percance y me quisieron ayudar lo cual no se pudo pero el intento vale mucho 👏👏👏

2026-01-20 • via Nuitee
R
ROMAN • solo_traveller • ar
7
2026-01-19 • via Nuitee
J
Julieta • family_with_children • ar
10
2026-01-19 • via Nuitee
A
Anibal alejandro • couple • ar
9
2026-01-19 • via Nuitee
O
Otilia • extended_group • cl
7
2026-01-19 • via Nuitee
E
edgar • solo_traveller • ar
6
satisfactorio
Pros:

la ubicación inmejorable
el desayuno basico pero bien

Cons:

falta una silla en la habitación
podrian estar mejor los colchones

2026-01-19 • via Nuitee
S
Silvia isabel • extended_group • ar
2
Mala experiencia!!
Pros:

No me gustó nada .

Cons:

El espacio físico para tres personas en una sola habitación, toallones en mal estado ,los colchones tocaban casi el piso .El baño muy pequeño. Era una habitación para 3 adultos pero en realidad era para 1sola .El desayuno paupérrimo.

2026-01-19 • via Nuitee
C
Clemence • family_with_children • fr
8
2026-01-19 • via Nuitee
S
Sergio Federico • solo_traveller • ar
7
2026-01-19 • via Nuitee
B
Barberan • solo_traveller • cl
10
2026-01-18 • via Nuitee
G
Gatica • solo_traveller • ar
10
2026-01-14 • via Nuitee
J
Jones • couple • br
6
Pros:

Da localização

Cons:

Instalações velhas com manutenções por fazer, café da manhã bem fraco.

2026-01-13 • via Nuitee
M
Mariana • extended_group • uy
6
2026-01-12 • via Nuitee
R
Ruiz Pedraza • couple • co
7
Pros:

El aseo del lugar a pesar que la estructura es antigua es bueno, la atención es cálida son amables

Cons:

El baño no funcionaba bien, no hay variedad en el desayunó

2026-01-11 • via Nuitee
P
Pendola • solo_traveller • it
7
Si può fare di meglio
Pros:

La gentilezza dei gestori

Cons:

I servizi igenici

2026-01-08 • via Nuitee