Nuevo Castillo Hotel

Hotels
7.1 (329 reviews)
Gutierrez 572 , Mendoza , ar

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Tour desk
Shared lounge/TV area
Concierge service
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Inadequate breakfast options

Categories

Cleanliness
6.43
Several customers noted cleanliness issues, including bugs in rooms and poorly maintained facilities.
Service
8.9
The staff was frequently praised for their friendliness and helpfulness.
Location
9.44
Multiple reviews highlighted the hotel's excellent central location.
Room Quality
5.89
Many guests mentioned rooms being small and uncomfortable, with issues like non-functioning air conditioning.
Amenities
5.92
Amenities were considered basic, with minimal offerings in terms of toiletries and breakfast.
Value for Money
7.88
Value for money was viewed as acceptable given the location, despite other shortcomings.
Food and Beverage
4.93
Breakfast quality received consistent criticism for being inadequate and lacking variety.
Overall Experience
7.4
Overall, the experience varied greatly among guests, with notable highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:58

Property Description

Luxurious Rooms with Private Bathrooms

Experience comfort and tranquility at Nuevo Castillo Hotel, located just steps away from Independencia park and San Martin avenue. Each room is elegantly designed and equipped with a private bathroom, ensuring a relaxing stay for all guests.

Convenient Amenities

Enjoy the convenience of free Wi-Fi throughout the hotel, allowing you to stay connected during your visit to Mendoza. Additionally, take advantage of our room service to cater to all your needs during your stay.

Nearby Attractions

Explore the beauty of Mendoza with Nuevo Castillo Hotel as your home base. Located only 13 km from El Plumerillo airport and 200 km from Penitentes ski centre, our hotel offers easy access to key destinations for your convenience.

Book your stay at Nuevo Castillo Hotel now and indulge in a memorable experience in the heart of Mendoza.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.1
Based on 329 reviews
Cleanliness: 6.43
Service: 8.9
Location: 9.44
Room Quality: 5.89
Amenities: 5.92
Value for Money: 7.88
Food and Beverage: 4.93
Overall Experience: 7.4
A
alejandro • family_with_children • ar
1
Pésimo nunca más vuelvo!
Pros:

Ninguna cosa nos gustó, nada que ver los servicios con lo publicado!

Cons:

Todo, desayuno,habitación, todo viejo, con mucho olor a humedad, el baño chiquitito, una persona adulta no se puede bañar! Además el alojamiento dice que te ofrece estacionamiento, no es así te mandan a una cochera donde te cobran 20.000$ las 24 hs, eso no es ofrecer un estacionamiento

2026-03-21 • via Nuitee
T
Tatiana • couple • ar
10
Muy buen hotel para turistear la ciudas
Pros:

Muy bueno en relación calidad-precio. El personal muy amable y la ubicación espectacular.

Cons:

La instalación de agua del baño perdía un poco de agua a la hora del baño, pero era mínimo.

2026-03-16 • via Nuitee
M
María victoria • couple • ar
10
2026-03-14 • via Nuitee
L
Léon • couple • ch
9
Pros:

Personnel très gentil.

2026-03-13 • via Nuitee
P
Pinchi • extended_group • ar
7
2026-03-12 • via Nuitee
R
Ruben Enrique • couple • ar
10
Pros:

La buena atencion

2026-03-08 • via Nuitee
E
Elena • couple • es
7
Pros:

La atención del recepcionista excelente estaba en todas

Cons:

Infraestructura rota

2026-03-07 • via Nuitee
J
Jorge • solo_traveller • ar
9
Pros:

La ubicación y la atención personal

Cons:

Un poco ruidoso por el tránsito pero es comprensible porque está en el centro

2026-03-07 • via Nuitee
C
Corina • couple • ch
3
Pros:

Reception war freundlich.

Cons:

Das Fenster war kaputt, die WC-Spuelung war kaputt, alles eher in einem desolaten Zustand, kleine Dusche, kein Unterhalt in Reparatur und keine Liebe zur Ästhetik im Zimmer und Esssaal, alles ziemlich lieblos.
Schlechtes Frühstück,
wir wechselten in Mendoza in ein etwas günstigeres Hotel und erhalten hier ein gutes, kontinentales Frühstück jetzt a discretion.
Preis/Leistung stimmen überhaupt nicht im Vergleich mit anderen Unterkünften.

2026-03-05 • via Nuitee
J
jo3va.7 • couple • it
6
Pros:

Posizione eccellente
Staff molto cordiale ed a disposizione, sicuramente il punto di forza. Hanno esaudito ogni mia richiesta con estrema gentilezza.

Cons:

Struttura datata che necessita di ristrutturazione
La stanza non aveva tende oscuranti, quindi la mattina entrava il sole

2026-03-03 • via Nuitee
N
Norberto • couple • ar
9
2026-03-02 • via Nuitee
D
Daniel • couple • ar
8
2026-03-01 • via Nuitee
C
Cristian David • couple • co
8
2026-02-27 • via Nuitee
F
fabiola • couple • ar
7
2026-02-25 • via Nuitee
L
Lopez • couple • ar
7
2026-02-23 • via Nuitee
C
Christian • solo_traveller • de
8
Pros:

Einfach, aber zweckmäßig. Alles was man braucht in der Umgebung.

Cons:

Angesichts des Preises nichts. Ist halt kein Grand-Hotel!

2026-02-22 • via Nuitee
C
Camila • couple • ar
3
Pros:

La ubicacion

Cons:

Los colchones no eran para nada comodos, el aire acondicionando bo andaba, no habia desayuno apto celiaco, me cobraron un extra mas de lo que decia booking.

2026-02-22 • via Nuitee
A
Alex • couple • cl
7
Bueno con sus detalles
Pros:

Ubicación y limpieza

Cons:

No tenían estacionamiento y el aire no se podía regular ni controlar

2026-02-13 • via Nuitee
V
Valeria • couple • ar
7
Cons:

Wifi malo, se cortaba todo el tiempo.
Ducha chica

2026-01-25 • via Nuitee
M
MURILLO • solo_traveller • co
10
Exelente lugar y buena atención
Pros:

Todo muy bueno

2026-01-25 • via Nuitee