Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good amenities
Cons:
Steep stairs
High parking charges
Some cleanliness issues

Categories

Cleanliness
8.33
Some guests mentioned issues with cleaning and maintenance.
Service
9.3
Staff was frequently described as friendly and helpful.
Location
9.34
Many reviews highlighted the hotel's excellent central location.
Room Quality
8.79
Rooms were generally praised for size and comfort, though some noted maintenance issues.
Amenities
8.82
Amenities like minibar and steam room were well-received.
Value for Money
8.78
While the hotel offers good amenities, parking costs were seen as a downside.
Food and Beverage
9.33
Breakfast offerings and complimentary snacks received positive remarks.
Overall Experience
9.3
Guests largely enjoyed their stay, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:43

Property Description

Luxurious Suites with Stunning Views
Experience the beauty of Haarlem city center from our spacious Brasss Hotel Suites, complete with upscale amenities and expansive bathrooms. Enjoy complimentary Wi-Fi access throughout your stay for ultimate convenience.

Top-Notch Room Features
Indulge in a relaxing rain-shower, entertainment on a flat-screen TV with a DVD player, and cable channels. Select suites even offer a luxurious spa bath for added comfort. Additionally, make use of tea/coffee facilities, a stocked mini bar, and a functional work desk during your stay.

Delicious Breakfast at Your Convenience
Start your day with a delightful breakfast served directly in your suite, featuring a variety of Dutch, British, and French breakfast options. Whether you prefer an early morning meal or a leisurely brunch, we've got you covered.

Book now to elevate your stay at Brasss Hotel Suites and explore the vibrant De Haarlem Grote Markt square just steps away.

Important information:

Please note that the parking is located at a 10-minute walk from the reception.

Please note that the adding an extra bed and/or child's cot/crib is subject to availability. Guests need to request this service in advance and availability must be confirmed by the property. The additional charges for this service are excluded from the total price of the reservation and need to be paid separately upon arrival.

Breakfast is served daily between 07:00 and 10:30 hours.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1557 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
S
Susannah couple nl
10
2026-08-28 via Nuitee
E
Edwin solo_traveller fr
8
Short stay in Harlem
Pros:

Beautiful building, not too far walk from the train station.
Roof terrace just down from my room. You can just about see planes landing at Schiphol airport
Several restaurants very close.

Cons:

That I did not stay longer

2026-08-27 via Nuitee
E
Erwin solo_traveller nl
10
Comfortabel verblijf in een mooie stad
Pros:

Alles was perfect en comfortabel. Heerlijk genoten van ons verblijf in deze suite.

2026-08-27 via Nuitee
J
Judith solo_traveller nl
8
Super verblijf voor een nacht.
Pros:

Hele mooie, nette ruime kamer. Alle snacks en drinken waren inbegrepen en als het op was ,kon je op de gang bijpakken. Heerlijk roomservice ontbijt en top locatie in de stad.

Cons:

Het bed was wat hard, waardoor ik minder goed geslapen heb.

2026-08-26 via Nuitee
S
Signe family_with_children lv
9
It was a nice breakfast service
Pros:

The stuff was perfect,

Cons:

The stairs was uncomfortable

2026-08-25 via Nuitee
P
Peter couple be
9
2026-08-22 via Nuitee
B
Bert couple nl
5
Er zijn in het centrum van Haarlem betere hotels, niet voor herhaling vatbaar
Pros:

Ruime grote kamer

Cons:

Er zaten erg veel mieren op de vloer, dit voelde niet goed

2026-08-22 via Nuitee
M
Marcia solo_traveller us
10
Perfect 10 days in Haarlem
Pros:

The hotel staff was very friendly, kind and accommodating at all times. Room was always clean and loved the location in Haarlem

Cons:

Haha no complaints ! Even tho small elevator was slow it was very convenient!

2026-08-22 via Nuitee
K
Keith couple gb
10
2026-08-20 via Nuitee
R
Resi couple nl
9
Pros:

Goede bedden ruime kamer en ligging

Cons:

Aan de dure kant

2026-08-19 via Nuitee
A
Alan couple nl
8
2026-08-17 via Nuitee
F
FURKAN AHMET family_with_children tr
6
Pros:

The room was very well design. Good location

Cons:

At 8am, there were workers walking on our rooms’ window side pulling cable for some construction work. We were not informed about such work and all of our curtains were wide open at the time. No privacy at all! This was definetely one of the worst experiences we had in hotel stay.

2026-08-17 via Nuitee
S
susan solo_traveller es
1
Total misrepresentation and disappointment
Pros:

Location

Cons:

Guests should be aware of an ongoing scaffolding issue that was not disclosed by the hotel before my arrival. Extensive scaffolding and workers were directly outside my floor-to-ceiling windows, seriously affecting both the view and privacy of my open-bathroom suite throughout my two-night stay.
Photos show the impact and total loss of privacy.
What I find most unacceptable is that this was clearly a known problem before my arrival. Upon research, I see previous Booking.com reviews dated 28 July and 6 August reported the same scaffolding and workers outside guest windows, yet I arrived on 11 August with no warning from the hotel whatsoever. The situation was ignored by staff during check in, until I pointed out the scaffolding and people outside my room. The hotel did not proactively acknowledge or address the situation.
The hotel is also continuing to advertise for sale, affected accommodation for current stays without disclosing the issue.
I understand that a hotel cannot control contractors, but it absolutely can control what it sells and what it discloses to guests. Had I been informed, I would have booked elsewhere.
Despite repeated assurances during my stay that the situation would improve, it did not. Another room was offered but it was no comparison to the specific room I chose for my stay. That is a feature of this hotel, you can select a uniquely decorated suite to match your taste.
I had to constantly close my curtains like a dark cave to avoid workers being able to directly look into my room which had an OPEN bathroom. On the second morning after being assured the workers would not be returning, I walked out of the open shower to see a worker directly outside my window.
I was effectively misled and sold a room with no view and no privacy, ruining my planned luxe break. They offered €50 compensation which I rejected as it did not compensate in any way. Beware if you are booking.

2026-08-16 via Nuitee
M
Marieke extended_group nl
9
Mooi hotel met luxe schone kamers.
Pros:

Hele comfortabele kamer, goede faciliteiten. Goede locatie

Cons:

Veel straatgeluid (er lagen wel oordoppen)

2026-08-16 via Nuitee
L
Linda solo_traveller nl
9
2026-08-15 via Nuitee
M
Milayka couple nl
10
Uitstekend verblijf!
Pros:

Midden in het centrum. Stoomdouche met lavendel. Goed bed, heerlijk ontbijt.

2026-08-15 via Nuitee
A
Amber couple nl
10
2026-08-14 via Nuitee
E
E.M.A. couple nl
9
2026-08-13 via Nuitee
E
Events solo_traveller gb
10
2026-08-13 via Nuitee
M
Madsen extended_group no
7
2026-08-13 via Nuitee