Harlys Residence

Hotels
8 (22 reviews)
Jln Tomang Tinggi Raya No. 2 , Jakarta , ID

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Cheap price
Cons:
Poor customer service / hard to reach staff
Alleged fraudulent damage charges for sheets/pillows
Reported stains on bedding / cleanliness issues

Categories

Cleanliness
6.5
Guest reports stains on bed/pillow sheets that were present already and alleges the property charges guests for pre-existing damage; indicates poor cleanliness or at least inconsistent housekeeping/accounting.
Service
5.5
Guest describes poor treatment, difficulty reaching staff, and allegations of being accused/scammed over damages — clearly negative customer service experience.
Location
8.5
Standard quality for this hotel tier.
Room Quality
8.5
Standard quality for this hotel tier.
Amenities
8.5
Standard quality for this hotel tier.
Value for Money
9.5
Guest explicitly notes a cheap price — perceived good value for money despite service/cleanliness issues.
Food and Beverage
8.5
Standard quality for this hotel tier.
Overall Experience
8.5
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-10 11:33

Property Description

Modern Accommodation with Minimalist Interiors
Harlys Residence offers sleek and contemporary accommodation just a short stroll away from major shopping malls. The rooms feature minimalist interiors, providing a stylish and comfortable stay for guests.

Convenient Amenities
The hotel boasts a gym for fitness enthusiasts and a cozy café for guests to relax and enjoy a cup of coffee. With free Wi-Fi available throughout the property, guests can stay connected during their stay.

Additional Services for a Hassle-Free Stay
From luggage storage to car rental services, Harlys Residence ensures that guests have everything they need for a convenient stay. The 24-hour front desk and business centre cater to guests' needs, making their visit seamless.

To experience modern comfort and convenience in the heart of the city, book your stay at Harlys Residence today.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8
Based on 22 reviews
Cleanliness: 6.5
Service: 5.5
Location: 8.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 8.5
Overall Experience: 8.5
R
Reuel • solo_traveller • my
4
Pros:

Its cheap

Cons:

They dudnt tell us big bus cannot enter, also they say we make the sheet dirty, while it was dirty frim the beginning, make sure you check the pillow and bed sheet before you sleep, or else they say it's your fault making the sheet dirty

2026-07-02 • via Nuitee
R
Reuel • solo_traveller • my
2
Pros:

Cheap price

Cons:

The way they treat customer especially when its hard to reach them..

Also they really like to scam customer by saying we damaged the bed sheet or pillow sheet.. which the spots or dirty is there already.. not because of us..

2026-06-06 • via Nuitee
P
Pang • family with young children • sg
2
Very poor
2023-12-13 • via Nuitee
S
Saadah • family with young children • gb
9
Superb
2023-12-09 • via Nuitee
A
Alok • solo traveller • in
6
Pleasant
2023-11-13 • via Nuitee
A
Adam • young couple • my
8
Decent budget small room with good breakfast, good location
Pros:

The breakfast was good. The staff freshly prepared us Nasi Uduk and we have coffee and also bread/toast. Staff were very friendly and helpful. The location is quite strategic and had a lot of amnesties nearby. Even had street vendors and Indomaret outside.

Cons:

The room and windows are abit small, we originally had a room without a window and we changed to one with a window, even then, it was abit small and did not have a good view, But I guess it fits the budget/price of the room.

But hygiene was, it was not as clean as expected and had moldy smell but was okay. The shower did not have hot water.

2023-10-28 • via Nuitee
A
Asif • review category business travellers • my
10
Exceptional
2023-07-17 • via Nuitee
Y
Yusnita • with friends • id
3
Bad
Pros:

Barely none, maybe the price, but still it's not worth it.

Cons:

The air conditioner doesn't work, the shower in the bathroom isn't work well, and the wifi didn't reach my room. I asked to change my room and they gave me a new one, but strangely they didn't check the new room. Just after I came back from a nearby cafe, I realized that the bed was wet and it smells like a pee. They changed the bed sheet and refused to give me a new room.

2023-07-05 • via Nuitee
L
Lito • with friends • ph
9
Superb
2023-04-28 • via Nuitee
A
Andrey • solo traveller • id
6
Pleasant
2023-04-18 • via Nuitee
S
Sony • young couple • id
9
Superb
2023-04-16 • via Nuitee
S
Sony • young couple • id
9
Superb
2023-04-09 • via Nuitee
S
Sony • young couple • id
9
Superb
2023-04-02 • via Nuitee
S
Sony • young couple • id
9
Superb
2023-03-26 • via Nuitee
S
Sony • young couple • id
9
Superb
2023-03-20 • via Nuitee
S
Sony • young couple • id
9
Superb
2023-03-12 • via Nuitee
M
Meilyta • young couple • ca
8
Very good
2023-03-07 • via Nuitee
S
Sony • young couple • id
10
Exceptional
2023-03-06 • via Nuitee
S
Sony • young couple • id
9
Superb
2023-02-27 • via Nuitee
S
Sony • young couple • id
10
Exceptional
2023-02-19 • via Nuitee