Cit'Hotel des Messageries

Hotels
8.6 (1250 reviews)
Rue Des Messageries , Saintes , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Welcoming staff
Ideal location
Cons:
Cleanliness concerns
Limited breakfast options

Categories

Cleanliness
8.15
A few cobwebs were noted, and some reviews highlight room cleanliness issues.
Service
9.15
Staff were consistently described as pleasant and helpful.
Location
9.15
Multiple reviews commend the central location near amenities.
Room Quality
8.15
Rooms were mostly described as clean and comfortable, although some were noted as older.
Amenities
8.65
Amenities such as secure parking and mini bar were appreciated.
Value for Money
8.65
Good value noted especially for family stays.
Food and Beverage
8.15
Breakfast received some criticism regarding variety, particularly regarding fruit availability.
Overall Experience
8.75
General sentiment across reviews suggests a pleasant experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:27

Property Description

Historic District Location
This Citotel is nestled in the charming historic district of Saintes, conveniently situated between Rochefort and Cognac. Immerse yourself in the rich cultural heritage and picturesque surroundings.

Comfortable Rooms and Amenities
Experience tranquility in our soundproofed rooms, complete with complimentary Wi-Fi, satellite TV, and free air-conditioning. Rest and rejuvenate in a private bathroom after a day of exploration.

Charming Courtyard and Breakfast
Relax in the peaceful ambiance of our flowered courtyard or indulge in a homemade buffet breakfast to start your day right. Enjoy the option of having a breakfast tray delivered to your room upon request.

Book your stay at the Hôtel Des Messageries for a delightful blend of comfort and convenience in Saintes.

Important information:

Please advise the hotel in advance if you anticipate arriving after 21:00.

Please note that the hotel does not have a elevator. Guests with reduced mobility should contact the property before their arrival in order to have a suitable accommodations.

Children under 8 years old can have breakfast for EUR 7, which is to be paid on site.

Private parking is available on site (by reservation only) at a cost of € 14.00 per day, please contact the establishment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 14 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1250 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.75
M
Marylène • solo_traveller • fr
10
Pros:

Tout

2026-04-03 • via Nuitee
R
robert • extended_group • gb
6
Stayed here many times always clean and ideal position
Pros:

perfect position

Cons:

Booked an EVC but it was just a normal socket so we couldn’t use it
A lot of movement noise above my room - No 6 kept me awake
Some milk provided in the room for us English tea drinkers would have been nice

2026-04-01 • via Nuitee
S
STEPHEN • solo_traveller • gb
9
Excellent and relaxing stopover
Pros:

Excellent location before travelling to my second home near Bordeaux. Secure parking was great.

Cons:

Returning to the hotel alone after dinner there were intimidating vagrants in an unused property neighbouring the hotel entrance

2026-03-29 • via Nuitee
G
Gérard • family_with_children • fr
9
2026-03-13 • via Nuitee
B
bernard • couple • fr
8
très correct, période particulière du fait de l'inondation de la ville
Pros:

localisation de l'hôtel, parking attenant (mais coûteux)

Cons:

chambre vieillotte, salle de bain idem. Prix du petit dej élevé, noua avons payé 45 eeuros pour le parking et deux petits dej.

2026-03-08 • via Nuitee
S
Sophie • couple • fr
8
Pros:

L'emplacement est très bien,calme tout en étant au centre ville.

Cons:

Les oreillers ne sont pas top!si non tout était parfait !

2026-03-06 • via Nuitee
P
philippe • extended_group • be
9
2026-03-04 • via Nuitee
M
Mahmoud • couple • fr
10
2026-03-04 • via Nuitee
L
L.J.M. • couple • nl
8
Cons:

Erg gehorig hotel Je hoort de buurman snurken

2026-03-02 • via Nuitee
R
Rene • couple • nl
10
Mooi, leuk hotel om eens bezocht te hebben.
Pros:

Mooi hotel, autentiek. Tegen de dorpskern aan. Goed ontbijt.

Cons:

Moesten onze tassen de trap oplopen. Naar onze kamer was geen lift.

2026-03-01 • via Nuitee
T
Trefor • couple • gb
8
Nice handy Hotel in prime spot.
Pros:

Nice Hotel with friendly staff.
Lift.
Garage extra but a good size and handily placed.

Cons:

The shower flooded much of the bathroom.

Nobody about when we arrived for breakfast.

2026-02-14 • via Nuitee
L
Lysiane • family_with_children • fr
10
2026-02-14 • via Nuitee
Y
Yann-Eryl • solo_traveller • fr
9
Cadre magnifique, chambres et parties communes décorées avec goût, emplacement idéal en plein centre
Pros:

Cadre magnifique, chambres et parties communes décorées avec goût, l'hôtel est très charmant, idéalement placé en plein centre historique, très bon petit déjeuner, un régal.

Cons:

Rien de spécial

2026-02-12 • via Nuitee
A
Alexis • solo_traveller • fr
10
Hôtel de charme situé dans le centre ville avec des chambres charmantes et un personnel accueillant
Pros:

Situé au fond d'une petite ruelle, bâtisse pleine de charme et chambres au calme et tout confort, sans avoir l'impression d'être dans un hôtel standardisé. Personnel à l'accueil hyper serviable et accueillant.

Cons:

La connexion wifi était un peu faiblarde, la faute probablement aux vieilles pierres

2026-02-11 • via Nuitee
A
ANTONY • solo_traveller • gb
10
Pros:

Good location

2026-02-08 • via Nuitee
P
Patrick • couple • fr
1
2026-01-30 • via Nuitee
G
gerard • couple • nl
9
Praktisch
Pros:

Ligging, parkeergarage, ontbijt met liefde gemaakt

Cons:

Nvt

2026-01-27 • via Nuitee
K
keith • couple • gb
9
2026-01-27 • via Nuitee
V
Valerie • couple • fr
9
Hôtel charmant en plein centre ville, excellent accueil...
Pros:

Hôtel en plein centre ville, trés bien situé on peut tout faire à pied
Beaucoup de charme et un personnel vraiment trés attentif et trés attentionné
Nous avons passé un excellent séjour, nous vous remercions

Cons:

Juste un petit bémol sur le prix du petit déjeuner... un petit peu cher pour ce qui est proposé... mais il n'est pas obligatoire...

2026-01-26 • via Nuitee
A
Andrew • couple • gb
9
Charming hotel in the lovely stop-off town of Saintes
Pros:

We've stayed here several times and it's always consistently a really good experience. Very friendly staff, lovely breakfast, comfortable bed/rooms and also offers parking and takes dogs. Saintes is a nice stop off place and has some good restaurants like L'Insolite and La Terrasse a stone's throw away.

Cons:

Nothing really.

2026-01-23 • via Nuitee