ANA Suites Augsburg City Center - Self-Service-Hotel

Hotels
7.6 (244 reviews)
14 Vorderer Lech , Augsburg , DE

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Garden
Lift / Elevator
Laundry
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Stylish room decoration
Cons:
Poor cleanliness
Inaccessible service

Categories

Cleanliness
6.23
There were several mentions of cleanliness issues, including unclean walls and a lack of provided items.
Service
7.7
Multiple complaints about the unavailability of staff and communication issues, yet some effort was noted.
Location
9.24
The location received high praise with descriptions of being in a top area and conveniently located.
Room Quality
7.19
Rooms were described as stylish and spacious, though some had issues with cleanliness and maintenance.
Amenities
6.72
Amenities like parking were problematic, as well as lacking kitchen items and maintenance.
Value for Money
7.68
While the value can be seen as reasonable, issues with amenities and service detracted from the overall impression.
Food and Beverage
8.23
Food and beverage service was not deeply discussed, but there was a specific mention of missing coffee capsules.
Overall Experience
7.8
Overall experience reflects a mix of enjoyment and dissatisfaction due to several service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:53

Property Description

Central Location near Augsburg Train Station
Located in the heart of the old town, Arthotel ANA Living is just a short 1.5 km walk from Augsburg Train Station, offering convenient and central accommodation for travelers.

Comfortable Rooms with Modern Amenities
Each unit at the hotel is thoughtfully equipped with a cozy seating area, a flat-screen TV, and a private bathroom. Guests can also enjoy the convenience of a desk and a coffee machine in their rooms, ensuring a comfortable stay.

Free Bikes, WiFi, and Tranquil Garden
Arthotel ANA Living goes the extra mile to provide guests with complimentary bikes to explore the city, free WiFi for staying connected, and a peaceful garden to unwind after a day of sightseeing.

Experience the charm of Augsburg at ANA Living Augsburg City Center by Arthotel ANA - Self-Service-Hotel. Book now for a delightful stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.6
Based on 244 reviews
Cleanliness: 6.23
Service: 7.7
Location: 9.24
Room Quality: 7.19
Amenities: 6.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 7.8
B
Barbara Diehl-Pittlik • solo_traveller • de
8
2026-09-19 • via Nuitee
E
Ebner • solo_traveller • at
9
2026-09-18 • via Nuitee
H
Harald • couple • de
4
Gute Lage aber einchecken war sehr schlecht
Pros:

Leg in der Nähe der Altstadt

Cons:

Der Zugang zum Hotel war schwierig. Kein Personal und alles über eine KI.
Ca, 45 min. telefoniert um an den Schlüssel vom Zimmer zu kommen.

2026-09-18 • via Nuitee
F
Filip • couple • pl
7
Pros:

było czysto i wygodnie

Cons:

Procedura check in bardzo utrudniona, kontakt tak naprawdę tylko z sekretarką AI, która nie rozumie problemu

2026-09-18 • via Nuitee
S
Sonja • solo_traveller • de
7
Pros:

Gute Lage

Cons:

Einchecken ...

2026-09-17 • via Nuitee
E
Eva • couple • cz
9
Pros:

The accommodation was located right in the city centre. The key was in a lockbox, ready for us to collect upon arrival. The bathroom was exclusively for our room, but located across the hallway. Comfortable beds, but breakfast was not available. We were able to do our laundry using the washing machine, which was very useful during our cycling trip. We could store our bikes in the courtyard—fortunately, it didn't rain :-).

2026-09-17 • via Nuitee
D
Dietmar • solo_traveller • de
9
Pros:

Mitten in downtown zum Stadtfest

2026-09-16 • via Nuitee
R
Robin von YouTube • solo_traveller • de
10
Pros:

Tolles, zentrales und schön eingerichtetes Self-Service-Hotel. War mein zweiter Aufenthalt und ich war beide Male sehr zufrieden. Diesmal ein Zimmer nach Hinten raus, dadurch deutlich ruhiger als Richtung Straße.

2026-09-14 • via Nuitee
S
Sophia • couple • de
8
Super
Pros:

zentrale Lage, moderne Einrichtung, einfacher Check-In

Cons:

leider keine Rückmeldung des Gastgebers auf Booking zu Parkplätzen und bei Problem mit WLAN

2026-09-14 • via Nuitee
C
Chris • solo_traveller • de
8
2026-09-13 • via Nuitee
D
David • solo_traveller • de
9
2026-09-09 • via Nuitee
A
Antje-Katrin • solo_traveller • de
3
Die Kommunikation muss deutlich verbessert werden und so können Nachlässigkeiten, wie eine nicht gut ausgestattete und e
Cons:

Die Kommunikation läuft über KI und das dahinter geschaltete Callcenter versucht bemüht auszugleichen. Es gibt Absprachefehler. Im Grunde ist es eine Übernachtungsmöglichkeit für Rucksacktouristen oder mobile Menschen mit wenig Gepäck.

2026-09-07 • via Nuitee
S
Salari • solo_traveller • de
8
Pros:

Die lage

Cons:

Parkplatz

2026-08-27 • via Nuitee
F
Franz • family_with_children • de
6
Pros:

Super Lage, schick eingerichtet, alles vorhanden.

Cons:

Die Dusche war nicht sauber, mit Stockflecken und der Ausguss verstopft.

2026-08-23 • via Nuitee
S
Sabine • couple • de
10
2026-08-23 • via Nuitee
V
Vanessa • couple • de
3
2026-08-21 • via Nuitee
H
Heike • solo_traveller • de
5
Cons:

Wir haben den Code erst auf Nachfrage über booking.com erhalten.
Das Bad war schmuddelig

2026-08-19 • via Nuitee
A
ANYSHCHENKO • solo_traveller • ua
10
Pros:

Абсолютно все, от места нахождения, до удобств и атмосферы!!!!

2026-08-18 • via Nuitee
A
Arkadiusz Sarna • solo_traveller • pl
10
Pros:

Bardzo fajnie tylko niepotrzebnie umieszczono informacje o posiadaniu parkingu, co jest nieprawdą. Dla kogoś, kto podróżuje motocyklem to kluczowa informacja.

Cons:

Hotel samoobsługowy z problemem z kodem dostępu. Zajęło to z pół godziny zanim zalogowaliśmy się i znaleźliśmy parking.

2026-08-16 • via Nuitee
P
Pashalidis • solo_traveller • gr
8
2026-08-15 • via Nuitee