Rafters at Riverside House Hotel

Hotels
9.3 (1180 reviews)
Fennel Street Ashford in the Water , Bakewell , GB
+44 1629 814275

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Garden
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Exceptional food
Cons:
Cleanliness issues
Room size and heating control

Categories

Cleanliness
8.23
Cleanliness was mentioned as inadequate in some areas, particularly in bathrooms.
Service
9.7
Staff were consistently described as friendly, welcoming, and professional.
Location
9.74
Location received positive remarks, particularly for access to local attractions.
Room Quality
8.69
Rooms were generally comfortable but some were noted as small and needing upgrades.
Amenities
9.22
Amenities were generally good, but some reviews highlighted issues with heating control.
Value for Money
9.18
Value was perceived as reasonable, though some expected better in premium pricing.
Food and Beverage
9.73
Food was frequently praised as exceptional and a highlight of the stay.
Overall Experience
9.9
Overall experiences were generally positive with some concerns about specific room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:14

Property Description

Luxurious Riverside Retreat

Garden Oasis: Enjoy a tranquil stay surrounded by nature with a beautiful garden at Rafters at Riverside House Hotel.

Gourmet Dining: Indulge in exquisite dining options at the on-site restaurant offering a variety of culinary delights for breakfast and beyond.

Premium Comfort: Relax in elegantly furnished rooms equipped with modern amenities, some featuring picturesque river views and private patios.

Experience the epitome of luxury at Rafters at Riverside House Hotel. Book now for an unforgettable stay in Bakewell.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 1180 reviews
Cleanliness: 8.23
Service: 9.7
Location: 9.74
Room Quality: 8.69
Amenities: 9.22
Value for Money: 9.18
Food and Beverage: 9.73
Overall Experience: 9.9
J
joyce • couple • gb
9
Excellent value. Super quality food. Will definitely go back
Pros:

Excellent beautifully prepared and presented but service was very slow indeed. Attractive dining room and pleasant waiting staff

Cons:

Shower was in the bath.
Nowhere to put the suitcases

2026-09-17 • via Nuitee
J
John • couple • gb
9
Lovely hotel & great value.
Pros:

Lovely location. Friendly staff & very clean &tidy. Very nice breakfast. Would definitely stay again.

Cons:

Nothing

2026-09-15 • via Nuitee
O
Oliver • couple • gb
10
2026-09-15 • via Nuitee
L
Lucinda • couple • gb
10
2026-09-12 • via Nuitee
K
Kevin Nichols • solo_traveller • gb
10
2026-09-11 • via Nuitee
B
Barrie • couple • gb
5
2026-09-11 • via Nuitee
J
John • solo_traveller • gb
8
2026-09-10 • via Nuitee
R
Ross • couple • gb
10
2026-09-10 • via Nuitee
P
Pamela • couple • gb
10
Gorgeous room with French windows opening on to patio which was lovely. Friendly staff and lovely v
Pros:

Best breakfast we had on our stay

Cons:

We loved everything

2026-09-10 • via Nuitee
Y
yvonne • couple • gb
10
2026-09-09 • via Nuitee
L
Lin • couple • gb
9
England at it's very best! Beautiful small country house within a picturesque English village
Pros:

Perfect, Beautiful approach through the village of Ashford in the Water to Riverside House , which sits at the end of the village close by the medieval Sheepwash Bridge.
Very warm welcome on arrival and throughout our stay, by all members of staff.
King double bedroom was cosy and comfortable with added bonus of small outside terrace.
Award winning breakfast set us up for the day.

2026-09-09 • via Nuitee
P
Paul • extended_group • gb
9
2026-09-09 • via Nuitee
A
Angela • couple • gb
8
Couples
Pros:

We had a wonderful two night stay at Rafters. Wonderful setting with delightful gardens.
Breakfast was well presented and of high quality produce. Staff were so friendly and attentive. Room was spacious
The little terrace was a nice addition.
The location is in a picturesque village with a few pubs
Will return in the future.

Cons:

Only slight issue was the Wi-Fi rather slow

Nice addition would have been a mini fridge in the room
Bathroom was on the small side shower head needed a deep clean mold on the ceiling

2026-09-09 • via Nuitee
J
Jingfang • extended_group • cn
10
2026-09-04 • via Nuitee
J
John • couple • gb
10
Only stayed one night but was made very welcome and very comfortable
Pros:

A lovely historic building

2026-09-04 • via Nuitee
D
david • couple • gb
10
This hotel is the quintessential English gem
Pros:

The staff were fantastic it would be unfair to name individuals as they were all exceptional

2026-09-03 • via Nuitee
L
Lisa • couple • gb
6
Breakfast was nice, some of the staff were welcoming, some pretentious
Pros:

Breakfast ok

Cons:

Tv did not work kept buffering then turning blank screen- staff knew about this, which infuriated us
No internet connection in room
Light did not work

2026-09-03 • via Nuitee
A
Alice • solo_traveller • gb
9
Very comfortable and relaxing stay!
Pros:

Check-in was easy and not too lengthy / detailed. The breakfast options were great and you could keep eating if you wanted to! The breakfast staff were very professional and friendly. I would stay again, thanks!

2026-09-03 • via Nuitee
C
Carolyn • couple • gb
10
A fabulous stay , in a gorgeous area - we will be heading back !
Pros:

It was beautifully decorated and welcoming. It was so close to everything you want from Derbyshire. The vegetarian breakfast was the tastiest I’ve ever had - they even did a version of black pudding 😂

2026-09-02 • via Nuitee
P
Pete • couple • gb
10
2026-09-02 • via Nuitee