Rafters at Riverside House Hotel

Hotels
9.3 (1120 reviews)
Fennel Street Ashford in the Water , Bakewell , gb

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Garden
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Exceptional food
Cons:
Cleanliness issues
Room size and heating control

Categories

Cleanliness
8.23
Cleanliness was mentioned as inadequate in some areas, particularly in bathrooms.
Service
9.7
Staff were consistently described as friendly, welcoming, and professional.
Location
9.74
Location received positive remarks, particularly for access to local attractions.
Room Quality
8.69
Rooms were generally comfortable but some were noted as small and needing upgrades.
Amenities
9.22
Amenities were generally good, but some reviews highlighted issues with heating control.
Value for Money
9.18
Value was perceived as reasonable, though some expected better in premium pricing.
Food and Beverage
9.73
Food was frequently praised as exceptional and a highlight of the stay.
Overall Experience
9.9
Overall experiences were generally positive with some concerns about specific room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:14

Property Description

Luxurious Riverside Retreat

Garden Oasis: Enjoy a tranquil stay surrounded by nature with a beautiful garden at Rafters at Riverside House Hotel.

Gourmet Dining: Indulge in exquisite dining options at the on-site restaurant offering a variety of culinary delights for breakfast and beyond.

Premium Comfort: Relax in elegantly furnished rooms equipped with modern amenities, some featuring picturesque river views and private patios.

Experience the epitome of luxury at Rafters at Riverside House Hotel. Book now for an unforgettable stay in Bakewell.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 1120 reviews
Cleanliness: 8.23
Service: 9.7
Location: 9.74
Room Quality: 8.69
Amenities: 9.22
Value for Money: 9.18
Food and Beverage: 9.73
Overall Experience: 9.9
P
Phillip couple gb
10
A great stay in a peaceful location.
Pros:

Great private location, but still close to all local attractions. Excellent friendly staff. Really nice breakfast choices.

Cons:

We didn’t rate the toast. Just didn’t think it was the quality of other breakfast items.

2026-07-25 via Nuitee
S
Stefano couple it
9
2026-07-23 via Nuitee
R
ROBERT solo_traveller gb
10
Epic stay
Pros:

Clean rooms, excellent breakfast, friendly and professional staff. Awesome! The local area is beautiful

2026-07-23 via Nuitee
M
Mikhail couple gb
10
2026-07-23 via Nuitee
B
BRYAN solo_traveller gb
10
An excellent privately owned quintessential English hotel.
Pros:

The overall ambience of the hotel and willingness of the staff to make their guests welcome.

Cons:

The restaurant was closed on a Monday.

2026-07-22 via Nuitee
T
tim solo_traveller gb
9
Ashford Nr Bakewell
Pros:

Lovely location and building. Really pleasant welcome and we were looked after with polite pleasant and helpful staff. The breakfast was excellent.

Cons:

Nothing to dislike.

2026-07-22 via Nuitee
C
Carol couple gb
10
Pros:

Beautiful hotel in a lovely location. Perfect stay.

Cons:

Nothing

2026-07-21 via Nuitee
S
Sipper1975 solo_traveller gb
9
2026-07-21 via Nuitee
M
Mark solo_traveller gb
8
2026-07-20 via Nuitee
R
Robert solo_traveller gb
6
2026-07-20 via Nuitee
C
Carrie couple gb
10
Good location, great breakfast
Pros:

Big room, comfortable bed, nice outdoor seating. Carlos who greeted us was friendly helpful informative. Breakfast was a exceptional

Cons:

I felt the drinks were pricey - two drinks £20+
Other than that, nothing we didn’t like !

2026-07-20 via Nuitee
H
Hannah solo_traveller gb
10
2026-07-19 via Nuitee
P
PHILIP couple gb
7
Overall I enjoyed the stay
Pros:

The hotel had parking with chargers for an electric car. It was in a lovely spot close to the river and had garden areas all around it. The food was absolutely delicious. The staff were friendly and very efficient. The room was clean and the bed was comfortable. The facilities that were there were good.

Cons:

The room would have been better with a suit case stand , fridge some drawers or shelves in the wardrobe, As it was the suitcase was on the floor . The room also did not have a safe which is unusual nowadays A shaving point and make up mirror and a shelf for a washing bag would have been useful in the bathroom.

2026-07-19 via Nuitee
A
Allcut couple gb
10
2026-07-18 via Nuitee
P
paul couple gb
9
2026-07-17 via Nuitee
P
Peter couple gb
9
2026-07-17 via Nuitee
J
John solo_traveller gb
10
Couldn’t have been better
Pros:

Everything, lovely house, grounds, general location and above all fantastic staff to look after you.

2026-07-17 via Nuitee
J
jaime solo_traveller gb
7
Pros:

Nice people and location was good. And the meal we ate there was nice , all the staff were very friendly and obviously good at what they do . The pastries left in the room were a nice touch and the fans given the heatwave . The bed was comfy and the pillows , also the telly was decent and not a relic.

Cons:

I thought the finish in the rooms was a bit tired for example dripping taps cracked sink shabby carpets etc . It was fine just looking like its ready for refurbishment, including the wobbly outside patio .

Breakfast was good but nothing amazing , my bacon looked like it had been water bathed instead of fried, it was similar to most bnbs around Buxton in fairness.

2026-07-17 via Nuitee
J
john couple gb
10
Lovely stay great location
Pros:

Excellent location lovely breakfast

Cons:

Nothing

2026-07-17 via Nuitee
J
Janet couple gb
7
Pros:

Lovely location.
Nice room.

Cons:

The food in the restaurant.

2026-07-16 via Nuitee