Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Car hire
See all facilities

Review Highlights

Pros:
Excellent location
Great food quality
Cons:
Poor room quality
Insufficient amenities for families

Categories

Cleanliness
7.81
Common issues noted with cleanliness, particularly in the annex rooms.
Service
9.08
Competent staff and assistance with room changes noted positively.
Location
9.32
Excellent location in the city center, easy access to attractions.
Room Quality
7.27
Mixed experiences; issues with bedding and small room mentioned.
Amenities
7.8
Lack of baby amenities and general upkeep concerns raised.
Value for Money
8.06
Perceived insufficient value compared to room conditions.
Food and Beverage
8.81
Restaurant quality and breakfast received high praise.
Overall Experience
8.28
Overall positive but with notable drawbacks affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:36

Property Description

Luxurious Accommodation
Experience a stay at the 4-star superior Hotel Leo At Home, offering sound-proofed rooms with free wired internet and cable TV. The design hotel, established in 1946, is located in the heart of Bastogne on Place Mac Auliffe.

Gastronomic Delights
Indulge in a buffet breakfast served daily and savor International cuisine at the hotel's restaurant, set in a charming old railway carriage. For a more relaxed atmosphere, the bistro with an open fire awaits.

Convenient Location
Explore nearby attractions such as the Bastogne Historic Centre, just 2 km away, and La Ferme des Bisons a short 10-minute drive. With Wiltz and Houffalize towns within a 20-minute drive, Hotel Leo At Home offers the perfect base for your adventures.

Ready to experience luxury and convenience in Bastogne? Book your stay at Hotel Leo At Home now!

Important information:

Please kindly indicate at the end of the reservation process if you intend to arrive after 19:00.

Please note that arrival outside check-in hours is possible upon a surcharge. All requests for late arrival are subject to confirmation by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 16 years old stay for € 40 per person per night when using an existing bed.
    People 5 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1316 reviews
Cleanliness: 7.81
Service: 9.08
Location: 9.32
Room Quality: 7.27
Amenities: 7.8
Value for Money: 8.06
Food and Beverage: 8.81
Overall Experience: 8.28
J
jean-marc • solo_traveller • be
10
Pros:

Tous

2026-05-08 • via Nuitee
E
Erika • couple • dk
10
2026-05-07 • via Nuitee
R
Roberto • couple • ch
9
Très bon séjour dans un bel établissement bien situé
Pros:

Emplacement parfait, petit déjeuner avec un grand choix de très bons produits. Grande chambre récente et bien équipée.

Cons:

Impossible de refroidir avec la climatisation

2026-05-06 • via Nuitee
M
michèle • couple • lu
4
Preis / Leistung nicht gerechtfertigt und zu teuer
Pros:

Lage und Restaurant sehr gut

Cons:

Zimmeraustattung veraltet, Preis/Leistung nicht zufriedenstellend, Zimmer in der Dachschräge also aufpassen "Stossgefahr", Waschbecken nur in gekrümmter Haltung nutzbar, Badezimmer ohne Heizung und uraltem Licht, altes Nebengebäude für uns zu teuer für diese Preiskategorie
2 mails am Vortag der Anreise an die Unterkunft blieben unbeantwortet

2026-05-04 • via Nuitee
S
Steve • extended_group • be
9
2026-05-03 • via Nuitee
P
Philippe • couple • be
8
Hôtel en centre-ville, conviviale , propre , et non bruyant
Pros:

Hôtel en centre-ville, conviviale, chambre moderne, propre, non bruyant, très bien. Déjeuner dans les standards tout à dispositions y compris un employé pour les cuissons( oeufs etc.....)

Cons:

rien à redire.

2026-05-03 • via Nuitee
P
Petri • couple • fi
9
2026-05-02 • via Nuitee
O
Olivier • solo_traveller • fr
10
Pros:

L'excellent accueil, l'originalité du lieu, le professionnalisme du personnel.

2026-05-02 • via Nuitee
D
Dominique • extended_group • be
9
2026-05-02 • via Nuitee
P
Pierre • extended_group • fr
8
2026-04-30 • via Nuitee
L
LAURENT • solo_traveller • be
10
Uitstekend
Pros:

Uitstekende ligging en kwaliteitsvol restaurant

2026-04-28 • via Nuitee
C
Claus • couple • dk
8
2026-04-27 • via Nuitee
F
Floyd • solo_traveller • nl
9
Highly recommended, will stay again.
Pros:

Location, comfortable with good facilities, friendly staff and the Leo Wagon Brasserie

Cons:

A coffee/tea machine in the room would have been great.

2026-04-27 • via Nuitee
Y
Yanneck • solo_traveller • ch
10
2026-04-26 • via Nuitee
M
marion • solo_traveller • fr
9
2026-04-24 • via Nuitee
R
Rene • couple • nl
8
2026-04-20 • via Nuitee
T
Tommy • solo_traveller • be
9
Pros:

Mooi hotel en centraal gelegen

Cons:

Bedden

2026-04-19 • via Nuitee
C
Cornelia Luminita • couple • cz
2
Obnoxious personnel, avoid!
Cons:

I hope this review is read by tourists and hotel management. Hotel employees- they do not care hence it is not for them. We have booked a 3-night stay, standard double room. At checkin we are automatically being offered a room in the ‘new hotel’, at 40 € extra per night. This was the first red flag. We refused, as we had already paid 130€/night. We got a room in an ‘annex’ - a building across the street. Dodgy stairs with no elevator, in front of the room door a massive cot, completely against any safety rules, especially fire management. Second red flag. Got in the room, it was so dark even with the lights on, it was scary. You couldn’t read a line in a book with that light. The room had three single beds, despite being sold as double. It had a bad hostel feeling. No bottle of water, no kettle or hot drink station. Horrible. Went to reception and the personnel was obnoxious - explaining us how for 3-star they don’t need to provide anything really because it is not [in french] ‘rentable’, meaning - business efficient. I called booking .com and they called the property, finally we got moved to the new building. The room was better and at least had light. However - no water bottle ( it’s 20 cents), no kettle, after first night no room cleaning! We had to ask for toilet paper at reception! The room was a ‘double’, but it had two single beds, awful, not stable, moving about, with the most horrible mattresses. The road where the hotel is is very loud and there was construction work next door as well. Worst night sleep ever.
What hotel management should know - their personnel is obnoxious and have an attitude. Telling us that 130€/night for something that looks like a hostel is fair makes me think they get paid too much. The hotel and adiacent restaurant lost at least 6-700 € on us. We would have had breakfast and dinner at the hotel, as the restaurant had quite good reviews.

2026-04-18 • via Nuitee
L
Leemans • family_with_children • be
9
2026-04-17 • via Nuitee
M
Madisyn • couple • us
10
This was the best stay we’ve had in Europe so far!
Pros:

The property was in a perfect local location with access to shops & restaurants. The staff were incredibly nice. Upon arrival we received a glass of champagne which was nice. The hotel restaurant had delicious food. The rooms are larger for Europe and very clean. Beds were very comfortable. We would recommend this hotel & we would stay here again!

Cons:

N/A

2026-04-14 • via Nuitee