Eastgate Hotel - BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.3 (1929 reviews)
14632 Se Eastgate Way , Bellevue , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location (close to highways, city center, transit)
Generally clean rooms and bathrooms
Helpful and respectful front desk/staff
Comfortable beds and spacious rooms
Underground parking; convenient for events and travel
Affordable / good value
Cons:
Breakfast limited in variety; coffee/temperature issues
Occasional cleanliness issues (carpets) and minor maintenance (duct tape, broken switch cover)
Room hardware problems for some guests (safes, door locks)
Some staff inattentive (on phones) and breakfast staff eager to close
Weak hair dryer reported

Categories

Cleanliness
8.6
Mostly reported as clean (clean rooms, bathrooms, 'nice, clean hotel'), with a few mentions of not-super-clean carpets and minor maintenance-related cleanliness impressions.
Service
8.5
Front desk and many staff described as helpful, attentive and respectful; a few reports of front desk staff on phones and breakfast staff eager to close early.
Location
9
Consistently praised for proximity to highways, downtown, transit/bus stops and easy access/parking; many guests highlighted convenience and safety.
Room Quality
8
Rooms described as spacious and comfortable with good beds, but some guests noted maintenance issues (malfunctioning safes, door lock/thumb lock problems, taped lamp, broken switch cover).
Amenities
7.8
Basic amenities noted (underground parking, standard breakfast setup); complaints about limited breakfast variety, juice/coffee handling and a weak hair dryer.
Value for Money
8.7
Multiple mentions of being affordable or 'worth every penny' and good proximity for events, indicating perceived good value.
Food and Beverage
7.5
Breakfast repeatedly described as basic/limited with bland warm items and coffee temperature/issues; some found it adequate but several noted shortcomings.
Overall Experience
8.3
Overall positive stays reported (would recommend, comfortable, helpful staff), with some recurring minor issues around breakfast and occasional maintenance concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:29

Property Description

Luxurious Accommodations
The Eastgate Hotel - BW Signature Collection in Bellevue, Washington offers modern and comfortable rooms equipped with flat-screen TVs and free Wifi. Relax and unwind in style after a busy day of exploring the area.

Convenient Location
Situated just 6.4 km from Microsoft's main campus and 19.3 km from downtown Seattle across Lake Washington, our hotel provides easy access to key attractions and business hubs. Explore the vibrant city of Bellevue with shopping and dining options at Bellevue Square and Lincoln Square Shopping Centres just a stone's throw away.

Nearby Amenities
Indulge in a shopping spree or savor delicious meals at the various shops and restaurants located conveniently close to the hotel. Experience the best of Bellevue's offerings right at your doorstep.

Book your stay at Eastgate Hotel - BW Signature Collection now for a memorable and convenient experience.

Important information:

Please note that a deposit will be authorized on the guest credit card for incidentals and will be released after check-out.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 1929 reviews
Cleanliness: 8.6
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 7.8
Value for Money: 8.7
Food and Beverage: 7.5
Overall Experience: 8.3
R
Rachel • couple • us
9
Nice accommodations, decent price, would stay again…
Pros:

I liked the close proximity to where I needed to be for a wedding, and family gathering. The rooms were spacious, in front desk, staff was super!

Cons:

The carpets were not super clean, and breakfast staff was very anxious to close down immediately at said closing time. However, more appropriately, would be to ask if somebody wanted anything else rather than taking and shutting off the juice machine and taking away food as you were trying to put them on your plate… lol!

2026-10-30 • via Nuitee
B
BRAY • couple • us
10
2026-10-29 • via Nuitee
L
Laura • solo_traveller • us
7
Pros:

Room was adequate. Breakfast was OK, coffee was good.

Cons:

The first room I was assigned to had a safe that would not work. Second room we tried, the safe was locked. The third room had a safe that worked. The thumb lock on the door did not lock. The bolt would move when door was open but when door was closed it didn't.

2026-10-28 • via Nuitee
C
Chen • family_with_children • us
8
2026-10-28 • via Nuitee
L
Lawrence • solo_traveller • us
8
Decent, affordable
Pros:

Cleanliness, efficient

Cons:

Staff not helpful or concerned, a couple of the front desk folks were on their phones all the time.

2026-10-27 • via Nuitee
D
Dee • couple • us
10
2026-10-27 • via Nuitee
S
Sarah • couple • us
10
Pros:

It was very close to everything, I felt safe there, we were able to walk to the bus stop. The staff was so helpful , we aren’t from Seattle so they told us what trains to take and gave us recommendations around the area.

2026-10-23 • via Nuitee
C
Carlos • family_with_children • us
8
2026-10-22 • via Nuitee
C
Colin • solo_traveller • us
10
Pros:

Great room

Cons:

Breakfast

2026-10-21 • via Nuitee
P
Pablo • solo_traveller • gb
9
A comfortable stay with breakfast included
Pros:

Clean neat and clean bathroom:)

Cons:

Breakfast options.

2026-10-21 • via Nuitee
A
Andree • solo_traveller • us
8
2026-10-19 • via Nuitee
A
Aaron • couple • us
9
Pros:

Breakfast was basic like most hotels

2026-10-17 • via Nuitee
M
Mark • couple • us
8
Nice, clean hotel
Pros:

Location close to the Interstate

2026-10-16 • via Nuitee
M
Maria • solo_traveller • ae
9
2026-10-12 • via Nuitee
S
Sara • extended_group • us
10
Great I would recommend this hotel. It is close to highways and several cities. It is quiet.
Pros:

clean room and breakfast was great.

2026-10-12 • via Nuitee
K
Keri • couple • us
10
Great location, clean and worth every penny!
Pros:

Location, cleanliness and great staff.

Cons:

Nothing. We loved this hotel!!!

2026-10-11 • via Nuitee
K
kenneth • solo_traveller • us
6
Good location, but...
Pros:

Location, staff assistance, underground parking, room was clean.

Cons:

Poor maintence of room general maintenance - duct tape used to "fix" lamp shade, broken wall switch cover with portion missing. Breakfast was just ok.

2026-10-11 • via Nuitee
S
Sze Wai • extended_group • ca
9
Overall it is great accommodation and cleanliness. The beds are comfortable and had a good night sleep.
Pros:

Good location, middle of the city and convenient to all directions. Went in early Oct and already in Halloween theme, the staffs are friendly and hotel has a fun vibe.

Cons:

Only a little disappointed with the limited breakfast option. The only warm food served were potatoes and scrambled eggs but both tasted bland. Coffee warmer couldn’t really keep coffee hot. But also saw staff pour new coffee into the old coffee, maybe that’s why… I understand it is not a real restaurant, so I am grateful there are breads/ muffins available just to fill the stomach needs.

2026-10-09 • via Nuitee
H
Hilton • solo_traveller • us
10
Pros:

I love the fact that they were able to get me earlier than the check in time. I traveled very far and only had a small amount of time with my best friend. We are very unfamiliar with large cities and it would have been a nightmare navigating through it. Thank you for making our time meaningful and memorable.

Cons:

There wasn't anything I didn't like. The staff was very respectful and helpful.

2026-10-09 • via Nuitee
H
Hsinya • couple • tw
7
如果要去西雅圖市中心，沒有開車的話需要轉車，還是會有點不方便
Pros:

房間很大 沙發也蠻舒服的

2026-10-09 • via Nuitee