Hotel Bergkristall

Hotels
8.5 (2744 reviews)
Pflersch 88 , Brennero , it

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Spacious and clean rooms
Cons:
Cleanliness issues
Poor breakfast quality
Lack of amenities like fridges in rooms

Categories

Cleanliness
7.83
Mixed reviews about cleanliness; some mention issues needing improvement.
Service
9.3
Generally described as friendly and professional, though some instances of poor support reported.
Location
9.34
Excellent location near ski areas and hiking opportunities as highlighted by multiple reviews.
Room Quality
8.29
Rooms reported to be clean and spacious, though some are small and have issues with noise.
Amenities
8.82
Standard amenities provided; however, some rooms lack essential items like fridges.
Value for Money
7.78
Perceived as needing improvements; some complain about the quality of food for the price.
Food and Beverage
7.83
Breakfast offerings criticized for lack of variety and quality, impacting the overall experience.
Overall Experience
8.8
Overall positive experience with substantial enjoyment in terms of location and services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:54

Property Description

Mountain-side Location
Located at 1140 metres on the Ladurns' slopes, Hotel Bergkristall offers a picturesque setting for your stay. Enjoy the convenience of ski-in ski-out access and breathtaking mountain views from your balcony.

Delicious Dining Options
Indulge in a variety of culinary delights at the hotel's pizzeria restaurant and buffet breakfast. From regional specialties to freshly baked pizzas, there's something to satisfy every craving during your stay.

Relaxation and Recreation
Unwind and recharge in the sauna, garden playground, or relaxation area with sun loungers. Whether you're seeking adventure on the slopes or tranquility in nature, Hotel Bergkristall provides the perfect balance for your holiday.

To experience the beauty and comfort of Hotel Bergkristall, book your stay now and create unforgettable memories in the heart of the mountains.

Important information:

Please note the bar is open from 08:00 to 01:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 8 years old stay for € 35 per person per night when using an existing bed.
    Children from 9 years old to 17 years old stay for € 45 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2744 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 8.8
I
Iurii • family_with_children • de
10
Pros:

Дуже смачні сніданки, які включені в ціну проживання.

2026-04-04 • via Nuitee
M
Michael • extended_group • de
8
Gutes Preis Leistungs Verhältnis.
Pros:

Freundliches und hilfsbereites Personal. Gute Lage für transitreisende. Nichts fehlte beim Frühstück.

Cons:

Im Bad roch es unangenehm aus dem Syphon. War am nächsten Tag weg.

2026-04-04 • via Nuitee
M
MonicaRocio • couple • at
8
Pros:

Lage direkt neben Skigebiet, Restaurant vorhanden

Cons:

Keine Geschäfte in unmittelbarer Nähe

2026-04-04 • via Nuitee
V
Vyacheslav • couple • de
10
2026-04-03 • via Nuitee
A
Angela • family_with_children • it
8
Great location, clean, good value for money. Great stay with kids.
Pros:

Great location, the skiing slopes are just out there. Good value for money. Rooms are spacious and clean and they all have a balcony. Great stay with kids.

Cons:

The property needs renovation particularly in the common area such as kids room and spa. The sauna was not working properly and the steam-bath had tiles coming off. Breakfast was good, dinner could be better.

2026-04-03 • via Nuitee
T
Thomas • family_with_children • de
8
Tolle Lage neben der Seilbahn und der Skipiste
Pros:

Tolle Lage direkt neben der Seilbahn, dem Skiverleih und der Skipiste.

2026-04-03 • via Nuitee
S
Stefanie • couple • de
1
Alles in allem recht unangenehm.
Cons:

Ich fühlte mich so willkommen, dass ich nach kurzer Besichtigung des Zimmers gar nicht erst übernachtet habe, sondern gleich wieder abgereist bin…

2026-04-02 • via Nuitee
M
Michael • couple • de
9
2026-04-01 • via Nuitee
Z
zdenka • solo_traveller • cz
10
Pros:

Příjemný, ochotný personál, milé oslovení i v českém jazyce. . Bohatá a pestrá snídaně. Byli jsme velmi spokojeni

2026-04-01 • via Nuitee
Z
zdenka • couple • cz
10
Pros:

Byli jsme i při opakované návštěvě velmi spokojeni

2026-04-01 • via Nuitee
G
Gabi • couple • de
7
2026-03-31 • via Nuitee
B
Bejta • family_with_children • de
7
2026-03-31 • via Nuitee
J
Jaromir • couple • cz
9
2026-03-30 • via Nuitee
E
ernesto mazzali • family_with_children • it
9
2026-03-29 • via Nuitee
C
Carsten • couple • dk
9
Pros:

Morgenmaden, rig og varieret.

Cons:

Ingen køleskab, selvom der er masser af plads.
Tykke mennesker kan ikke komme ud på terrassen da døren ikke kan åbnes nok på grund af en sofa

2026-03-29 • via Nuitee
C
Christian • couple • it
7
2026-03-29 • via Nuitee
A
Anton • family_with_children • ru
10
Pros:

Завтрак хороший

2026-03-28 • via Nuitee
M
Milena • couple • it
10
2026-03-27 • via Nuitee
M
Markus • couple • it
6
2026-03-27 • via Nuitee
E
Elena • family_with_children • it
8
Pros:

Posizione bellissima tra le montagne la nostra camera offriva una vista meraviglia sulla montagna e su una pista da sci... Per quanto riguarda il resto è nella media e il rapporto qualità prezzo è buono... Rimasti una sola notte perché eravamo di passaggio la vista è la struttura in legno è il punto forte... Nel complesso siamo rimasti contenti 7 su 10

2026-03-27 • via Nuitee