Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Elevator issues
Pool size
Value for Money

Categories

Cleanliness
6.85
Overall review sentiment indicates cleanliness was generally good, but some complaints about specific issues.
Service
7.85
Staff were mentioned positively, but with some service hiccups related to elevator issues.
Location
8.35
The location was frequently praised as fantastic and convenient.
Room Quality
7.35
Rooms were noted as comfortable and clean, but some mentioned issues with elevator access.
Amenities
6.35
Amenities had complaints, particularly about the small pool size and elevator issues.
Value for Money
6.35
Value for money was questioned by some guests who felt the price did not match their experience.
Food and Beverage
6.85
Breakfast was mentioned but had mixed feelings due to timing and availability.
Overall Experience
6.85
Overall experience is impacted by service and amenities but positively noted location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:50

Property Description

Luxurious and Convenient Accommodation
Pullman Brisbane King George Square offers spacious and well-furnished rooms, equipped with modern amenities for a comfortable stay. Situated opposite City Hall, the hotel is just a short walk away from Roma Street Transit Centre, Queen Street Mall, and Central Train Station.

Culinary Delights
Indulge in Mediterranean-inspired dishes at the Goldfinch Restaurant, or unwind at the Espresso Bar, KG Bar, and Sixteen Antlers rooftop bar. Whether it's breakfast, lunch, or dinner, the hotel's dining options cater to every palate.

Prime Location and Leisure Facilities
Conveniently located in Brisbane's CBD, the hotel boasts a rooftop recreation deck with a modern fitness centre, offering guests the perfect blend of work and relaxation.

Experience luxury and convenience at Pullman Brisbane King George Square - book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs AUD 10 per 24 hours.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1415 reviews
Cleanliness: 6.85
Service: 7.85
Location: 8.35
Room Quality: 7.35
Amenities: 6.35
Value for Money: 6.35
Food and Beverage: 6.85
Overall Experience: 6.85
S
Sarah • solo_traveller • au
7
Lovely and comfortable room and location, but terrible service.
Pros:

Great location, lovely room, easy check in and check out.

Cons:

I ordered room service at 7.20 am and never received my breakfast, despite sitting at the desk in the room working all morning. They claimed they tried to deliver it, but their ability to knock and make themselves known was non existent…

2026-02-14 • via Nuitee
D
Donna • couple • au
9
Pros:

Location

2026-02-13 • via Nuitee
L
Lisa • family_with_children • au
6
Disappointed, so outdated, needs lots of attention, way overpriced
Pros:

Location

Cons:

Outdated, daggy

2026-02-12 • via Nuitee
M
Michael • solo_traveller • au
8
2026-02-11 • via Nuitee
H
Harry • solo_traveller • au
9
2026-02-10 • via Nuitee
D
Darren • family_with_children • au
7
2026-02-10 • via Nuitee
T
Tegan • family_with_children • au
8
Will definitely be back, the hotel and there staff were exceptional, having the hotel in a very central location made it
Pros:

It was in a good spot in the city, central to all places

Cons:

The restaurant that’s located in the hotel, (golden finch) one of the staff members were extremely rude, what you paid for, for the buffet breakfast wasn’t worth the price. Based on my experience I wouldn’t go back.

2026-02-10 • via Nuitee
H
Holly • solo_traveller • au
10
Perfect hotel for a slightly more luxurious stay in the city
Pros:

The room was modern, large and very clean. The location is excellent, is a quieter spot just a block away from the mall. Highly accessible to the city. Breakfast had everything you could want in a buffet and was very fresh.

Cons:

The only thing I didn't like was when I got out of the lift I could notice a slightly musty / mouldy smell in the corridor.

2026-02-09 • via Nuitee
A
acm1899 • family_with_children • au
5
Great location and staff, but definitely not a 5-star experience.
Pros:

The hotel’s biggest asset is its location. Being right in the heart of the Brisbane CBD made it incredibly easy to navigate the city and access local attractions.

The staff were consistently friendly and helpful throughout our stay.

We enjoyed the breakfast buffet; the quality was high and there was a nice variety of options.

Cons:

The rooms are significantly outdated. The furnishings and overall aesthetic felt tired and well behind the curve for a premium hotel brand.

The most significant issue is the 5-star branding. This hotel currently functions more like a solid 4-star property. Advertising it as a 5-star luxury destination sets an expectation that the physical hardware of the hotel simply cannot meet.

If you are looking for a well-located base with good service and don't mind a dated room, this hotel is a fine choice. However, if you are expecting a true 5-star luxury experience, you may want to look elsewhere until a significant renovation takes place.

2026-02-08 • via Nuitee
X
Xuan Hiep • family_with_children • au
8
2026-01-31 • via Nuitee
T
Troy • family_with_children • au
10
2026-01-30 • via Nuitee
T
Tracey • extended_group • au
10
2026-01-29 • via Nuitee
F
Felicity • solo_traveller • au
6
2026-01-29 • via Nuitee
Z
Zane • couple • au
10
Exemplary
Pros:

Buffet was expensive but room was immaculate and staff were awesome in helping us choose a room of our choice! Great facilities, we used the gym and great pool and bar areas.

Cons:

One of the elevators were broken causing delays, but Nothing else. Loved it.

2026-01-27 • via Nuitee
D
Dean • family_with_children • ie
7
2026-01-26 • via Nuitee
E
Erin • family_with_children • au
3
Wouldnt recommend.
Cons:

The air conditioning smelt like mould.
The gym is badly arranged and in a windowless smelly room.

2026-01-26 • via Nuitee
V
Vanessa • solo_traveller • au
8
2026-01-26 • via Nuitee
N
Nelaka Daluwatumulle • family_with_children • au
2
Pathetic
Pros:

Nothing

Cons:

To make worse charged me extra 200 aud for i dont know what reason

2026-01-25 • via Nuitee
L
Lexi • solo_traveller • au
8
Pros:

Facilities were great. Roof top was amazing.

Cons:

No view

2026-01-25 • via Nuitee
M
Marianne • couple • au
10
Fantastic, wonderful receptionist on arrival, friendly staff and fabulous facilities.
Pros:

Breakfast was a surprise we weren’t expecting. It was fabulous..,great variety of food, clean premises and friendly staff. We will definitely stay here again!

Cons:

All good

2026-01-25 • via Nuitee