Hotel Las Terrazas Express

Hotels
8.4 (194 reviews)
Constitucion 633 , Chillán , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Ironing service
Packed lunches
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Centrally located
Cons:
Small rooms
Basic amenities
Some noise issues

Categories

Cleanliness
8.48
The cleanliness of the hotel was praised multiple times, with several mentions of clean rooms and facilities.
Service
8.55
The staff was described as very friendly and attentive, contributing positively to the overall experience.
Location
8.79
The hotel is centrally located, close to key attractions, making it a highlight in the reviews.
Room Quality
7.94
Some reviews mentioned small room sizes and basic furnishings, lowering the overall perception of room quality.
Amenities
8.37
The hotel offers several amenities, including a good breakfast, although some minor complaints were noted.
Value for Money
7.93
While some felt the price was justified, others mentioned that the rooms could be basic compared to the cost.
Food and Beverage
8.68
The breakfast was consistently highlighted as varied and enjoyable, enhancing the dining experience.
Overall Experience
8.45
Overall positive sentiments with satisfied guests who appreciated their stay despite some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:27

Property Description

Convenient City-Centre Location
Hotel Las Terrazas Express, just 600 metres from the train station, offers a tranquil environment with free WiFi and a daily breakfast.

Comfortable and Well-Equipped Rooms
Each room features air-conditioning, heating, a flat-screen TV, and a private bathroom for a relaxing stay.

Convenient Amenities
Guests can enjoy the business centre, 24-hour front desk, and laundry services at their disposal.

Plan your stay at Hotel Las Terrazas Express for a blend of comfort and convenience during your visit to Chillán.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Please note that the parking lot will be unavailable from 12/22/2021, 12:00 to 12/24/21 18:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 194 reviews
Cleanliness: 8.48
Service: 8.55
Location: 8.79
Room Quality: 7.94
Amenities: 8.37
Value for Money: 7.93
Food and Beverage: 8.68
Overall Experience: 8.45
Álvaro • family_with_children • cl
10
2026-05-02 • via Nuitee
M
Manuel • family_with_children • cl
7
Nos salvamos por temporada baja y buena atención
Pros:

Ubicación y atención del personal

Cons:

Mucho ruido con la habitación contigua, al parecer no le hacen mantenimiento a los extractores de baños porque suenan muy fuerte, y no dejaban dormir. Por suerte fuimos en marzo, con menos demanda y al informar en recepción de inmediato el personal de turno buscó ofrecernos una habitación más cómoda, pero evidentemente con la capacidad llena eso hubiese sido imposible y por ende habría sido una muy mala experiencia

2026-04-30 • via Nuitee
V
Valentina • solo_traveller • cl
8
2026-04-27 • via Nuitee
C
Carlos • solo_traveller • cl
6
Trato amable pero carente de supervisión
Pros:

Ubicación - estacionamiento amplio y disponible

Cons:

Ruidoso (pasajeros), escasez de toma corrientes, TV apenas visible, ausencia percheros en baños (tuve que pedirlo y lo instalaron)

2026-04-26 • via Nuitee
E
Emilia • solo_traveller • cl
10
2026-04-23 • via Nuitee
C
Carolina • family_with_children • cl
9
Buenísimo y personal acogedor
Pros:

Desayuno perfecto, rico y muy buena atención. Muy bien ubicado y silencioso, para estar en el centro no hubo ruidos desagradables. Las camas bien cómodas. Estuve poco rato, pero tenia lugares bien acogedores para sentarse a pasar un rato

Cons:

El secador no estaba funcionando, es un detalle, pero por lo menos en la habitación que me toco no funcionaba, creo que deberían verificar antes de entregar la habitación. Pero me quedo con lo bueno

2026-04-23 • via Nuitee
P
Pereye • solo_traveller • cl
10
2026-04-22 • via Nuitee
J
Jose • family_with_children • cl
9
la pase rico
Pros:

El desayuno, muy bueno.. fue lo que supero las expectativas. La ubicación céntrica y la cama excelente . El trato del personal excelente

Cons:

Es mas de gusto personal el papel tapiz de la pared

2026-04-22 • via Nuitee
I
Isis • family_with_children • cl
8
2026-04-20 • via Nuitee
E
Elba • solo_traveller • cl
10
Pros:

La ubicación, la amabilidad del personal.

Cons:

Si la habitación es pequeña.

2026-04-20 • via Nuitee
R
Roberto Altamirano • solo_traveller • cl
9
Pros:

El desayuno buffet es excelente.

Cons:

Las paredes son de tabaqueria y aparentemente, son muy delgadas o el aislamiento es deficiente, pues se escuchaba la música que había en otra habitación.

2026-04-18 • via Nuitee
J
Javier • family_with_children • cl
8
Cumple
Pros:

Bueno

Cons:

Estuvo bien

2026-04-16 • via Nuitee
J
Juan • solo_traveller • it
8
2026-04-16 • via Nuitee
Z
Zarina • family_with_children • cl
9
2026-04-11 • via Nuitee
M
Miguel Angel • family_with_children • cl
10
Pros:

La amabilidad del personal

2026-04-11 • via Nuitee
F
FRANCISCO Antonio • family_with_children • cl
10
Pros:

Una experiencia muy grata. Destaco la excelente atención, el personal siempre amable y un desayuno muy completo. Todo impecable

2026-04-08 • via Nuitee
J
Jessica • extended_group • cl
10
2026-04-08 • via Nuitee
M
Monica • couple • br
9
Hotel business bom
Pros:

Praticidade, café da manhã muito bom

Cons:

Nada

2026-04-07 • via Nuitee
P
Pedro • family_with_children • cl
10
Pros:

Cómodo, limpio, buena ubicación.

2026-04-07 • via Nuitee
M
Macarena • family_with_children • cl
10
Agradable
Pros:

Don Eliseo muy amable

2026-04-02 • via Nuitee