Hotel Las Terrazas Express

Hotels
8.4 (238 reviews)
Constitucion 633 , Chillán , CL

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Laundry
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Centrally located
Cons:
Small rooms
Basic amenities
Some noise issues

Categories

Cleanliness
8.48
The cleanliness of the hotel was praised multiple times, with several mentions of clean rooms and facilities.
Service
8.55
The staff was described as very friendly and attentive, contributing positively to the overall experience.
Location
8.79
The hotel is centrally located, close to key attractions, making it a highlight in the reviews.
Room Quality
7.94
Some reviews mentioned small room sizes and basic furnishings, lowering the overall perception of room quality.
Amenities
8.37
The hotel offers several amenities, including a good breakfast, although some minor complaints were noted.
Value for Money
7.93
While some felt the price was justified, others mentioned that the rooms could be basic compared to the cost.
Food and Beverage
8.68
The breakfast was consistently highlighted as varied and enjoyable, enhancing the dining experience.
Overall Experience
8.45
Overall positive sentiments with satisfied guests who appreciated their stay despite some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:27

Property Description

Convenient City-Centre Location
Hotel Las Terrazas Express, just 600 metres from the train station, offers a tranquil environment with free WiFi and a daily breakfast.

Comfortable and Well-Equipped Rooms
Each room features air-conditioning, heating, a flat-screen TV, and a private bathroom for a relaxing stay.

Convenient Amenities
Guests can enjoy the business centre, 24-hour front desk, and laundry services at their disposal.

Plan your stay at Hotel Las Terrazas Express for a blend of comfort and convenience during your visit to Chillán.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Please note that the parking lot will be unavailable from 12/22/2021, 12:00 to 12/24/21 18:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 238 reviews
Cleanliness: 8.48
Service: 8.55
Location: 8.79
Room Quality: 7.94
Amenities: 8.37
Value for Money: 7.93
Food and Beverage: 8.68
Overall Experience: 8.45
D
Daniela • family_with_children • cl
8
Pros:

Cama cómoda y el desayuno

Cons:

Se escuchaba mucho el ruido del pasillo

2026-10-29 • via Nuitee
G
Gabriel • couple • br
9
Pros:

Café da manhã bem diferente do padrão Chile. Farto e com muitas opções, superou expectativas. Estacionamento fácil de utilizar. Se trata até de um hotel mais de negócios, então atende as expectativas

2026-10-27 • via Nuitee
C
Carlos • couple • cl
7
2026-10-25 • via Nuitee
J
Juan Carlso • family_with_children • cl
10
Excelente atención
Pros:

La atención del personal muy amables y buena disposición. El desayuno excelente, las habitaciones excelentes y limpias.

Cons:

El ascensor daba da sensación que era muy seguro.

2026-10-24 • via Nuitee
M
Marcela Paz • solo_traveller • cl
10
Muy accesible la ubicación
Pros:

Ubicación

Cons:

Que no hubiese servicio de casino en el ingreso después de las 21 hrs considerando. Que por eventos de condiciones climáticas me ingrese tarde al hotel

2026-10-24 • via Nuitee
R
Roberto • family_with_children • cl
9
Excelente fin de semana familiar.
Pros:

Me gusto mucho su ubicación, la limpieza y el buen desayuno.

Cons:

Creo que deben ser más claros en las indicaciones al llegar, porque nos sucedió que habíamos contrato 3 noches y la recepcionista nos confirmo eso y asumimos que era por 3 noches, pero solo eran dos.

2026-10-23 • via Nuitee
C
Carolina • family_with_children • cl
7
2026-10-20 • via Nuitee
R
Rodrigo • couple • cl
1
Mala experiencia, mala atención al cliente; pésima relación presioncalidad, sucio y malos olores
Pros:

Pésimo lugar, mala experiencia la relación precio calidad es muy mala, envié reclamo al whatapp entregado por la persona de recepción con fotos y detallando problemas y no acusaron recibo

Cons:

- mala presión en la ducha
- ⁠sabanas manchadas
- ⁠filtración de aire por ventana importante entraba viento y las cortinas manchadas por la humedad y filtraciones
- ⁠me asignaron habitación en 3er piso y no avisan que no hay ascensor
- ⁠muros con humedad
- malos olores
- exceso de ruido en el exterior

Me ofrecieron habitación alternativa pero tenía solo una ventana que abría al techo de la cocina con los ductos, el olor era insoportable; me indicaron que no habían más alternativas por estar todo asignado.

2026-10-15 • via Nuitee
J
Juan Ignacio • solo_traveller • cl
9
Pros:

La comodidad de las piezas

Cons:

La entrada no era muy atractiva

2026-10-11 • via Nuitee
I
Inacio • family_with_children • br
8
Pros:

Bom

2026-10-11 • via Nuitee
S
Scaglione • solo_traveller • br
8
Pros:

Localização, educação, muito bom café da manhã e jantar

Cons:

Achei o quarto muito pequeno

2026-10-08 • via Nuitee
V
Victor Manuel • family_with_children • cl
10
2026-09-18 • via Nuitee
R
Rodrigo • extended_group • cl
9
Buen desayuno
Pros:

El desayuno fue increible
La pieza estaba muy limpia y ordenada

Cons:

Mucho ruido, sobretodo con el ascensor

2026-09-15 • via Nuitee
R
Rodrigo • solo_traveller • cl
10
2026-09-14 • via Nuitee
H
Henriquez Jara • solo_traveller • cl
10
Pros:

Que tenga servicio de desayuno

Cons:

El baño es algo incómodo para una persona mayor. Algo inseguro.

2026-09-12 • via Nuitee
L
Leonardo • couple • cl
8
grata
Pros:

comodidad y excelente ubicación

Cons:

todo bien

2026-09-12 • via Nuitee
T
Torrejon • solo_traveller • cl
7
Pros:

Buena atención y buen desayuno.

Cons:

La habitación.

2026-09-09 • via Nuitee
R
Ramón • family_with_children • cl
8
buena, gracias
Pros:

buen desayuno

Cons:

el ingreso

2026-09-08 • via Nuitee
P
Patricio • solo_traveller • cl
9
Pros:

Muy amable su gente

Cons:

Todo bien

2026-09-07 • via Nuitee
R
Ricardo • solo_traveller • cl
9
Pros:

Pieza y cama cómoda

Cons:

El ingreso un poco enredado

2026-09-07 • via Nuitee