Hotel Herencia

Hotels
8.9 (101 reviews)
Calle Diego de Almagro 751 , Chillán , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Facilities for disabled guests
Fire extinguishers
Invoice provided
CCTV outside property
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Small rooms
Some noise issues
Parking limited

Categories

Cleanliness
8.5
General positive mentions of cleanliness.
Service
9.3
Many reviews praised the staff's attentiveness and friendliness.
Location
8.9
Positive comments about the hotel's convenient location.
Room Quality
8.5
Mention of small rooms and need for maintenance.
Amenities
8.7
Moderate satisfaction with amenities, including parking issues.
Value for Money
9
Good price-quality ratio noted by reviewers.
Food and Beverage
9.2
Consistently praised breakfast and dining options.
Overall Experience
9.1
Overall review sentiment suggests a satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:30

Property Description

Garden Oasis and Modern Comforts
Hotel Herencia in Chillán offers a tranquil retreat just 2.8 km from Chillan Train Station. Guests can enjoy the lush garden, free parking, and a relaxing terrace during their stay.

Cozy Rooms with Balconies
Each guest room at Hotel Herencia features a spacious seating area, a flat-screen TV, and a private bathroom stocked with complimentary toiletries. The added bonus of a balcony in every room allows guests to soak in the scenic views.

Convenient Amenities and Services
With room service, a 24-hour front desk, and free WiFi throughout the property, Hotel Herencia ensures a comfortable and hassle-free stay for all guests.

Book now to experience the perfect blend of nature and modern conveniences at Hotel Herencia!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.9
Based on 101 reviews
Cleanliness: 8.5
Service: 9.3
Location: 8.9
Room Quality: 8.5
Amenities: 8.7
Value for Money: 9
Food and Beverage: 9.2
Overall Experience: 9.1
K
Koster • couple • cl
8
Cons:

El baño, muy pequeño y se tenía que abrir el agua del lavamanos para poder ocupar el agua regulada (tibia) de la ducha.

2026-03-09 • via Nuitee
K
Kreuza • couple • cl
6
El Hotel cumple con ser estrictamente funcional. El mobiliario necesita recambio.
Pros:

El hotel está bien ubicado y está todo limpio. El desayuno es bueno.

Cons:

El colchon ya está desgastado y el equipo de aire acondicionado es muy antiguo y bastate ruidoso. No tiene lámparas en los veladores. Creo que requiere un cambio de mobiliario.

2026-03-07 • via Nuitee
M
Marion • couple • cl
8
Buena experiencia
Pros:

Céntrico y cómodo

2026-03-07 • via Nuitee
C
Cristian • couple • cl
10
2026-03-05 • via Nuitee
P
Pozo • solo_traveller • cl
8
Pros:

La atención y la limpieza...

Cons:

El ruido que hacen en la mañana muy temprano unos trabajadores que se hospedan ahí ...

2026-02-28 • via Nuitee
V
veronica • solo_traveller • cl
8
2026-02-25 • via Nuitee
A
Alejandra • couple • cl
10
2026-02-24 • via Nuitee
J
Javier • solo_traveller • cl
5
Con harto por mejorar!
Pros:

Buena ubicación

Cons:

Wifi con problemas de conexión, baño estrecho y con shower door en mal estado. No salio agua ni siquiera tibia, afortunadamente era verano

2026-02-23 • via Nuitee
C
César • extended_group • cl
2
fome
Pros:

el baño estaba tapado, el agua salio fria, estaba con pelos el baños, desayuno malito.

Cons:

todo

2026-02-23 • via Nuitee
C
Claudia • couple • cl
8
Pros:

Me gusto la limpieza y el orden

Cons:

La ducha la puerta estaba mala y se me callo varias veces y cambiaba mucho el agua de caliente a helada.

2026-02-15 • via Nuitee
F
Fred • solo_traveller • cl
1
mala
Pros:

en general no cumplio con mis expectativas

Cons:

la ubicacion y en la noche el viento no paraba de sonar muy ruidoso

2026-02-14 • via Nuitee
A
ASTRID • solo_traveller • cl
9
2026-02-14 • via Nuitee
C
CESAR • solo_traveller • cl
8
2026-02-13 • via Nuitee
L
Luzmira • couple • cl
8
2026-02-11 • via Nuitee
I
Inzunza • solo_traveller • cl
8
2026-02-11 • via Nuitee
R
Rodrigo • couple • cl
10
Pros:

Personal de consejería y cocina muy atentos y cordiales en el trato, ante situaciones urgentes dan soluciones prácticas.

Cons:

Todo estuvo excelente.

2026-02-08 • via Nuitee
A
Albert • solo_traveller • nl
8
Pros:

Aardig personeel

Cons:

Slechte WIFI.op de kamer. Moest op de gang gaan staan voor trage verbinding.

2026-01-24 • via Nuitee
H
Herrera • couple • us
7
Ok to stay but not impressed with breakfast
Pros:

Staff in the lobby at check in and out

Cons:

Strong odor in the room and cold unattended breakfast

2026-01-24 • via Nuitee
S
Sanchez • solo_traveller • cl
10
2026-01-24 • via Nuitee
C
Christian • couple • de
8
Pros:

Freundliches Personal. Ausstattung einfach, alles sauber, alles funktioniert. Auch das Frühstück war ok.

Cons:

Nichts zu meckern!

2026-01-24 • via Nuitee