Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Great location
Comfortable rooms
Good breakfast
Cons:
Parking difficulty
Limited dining options
Small room sizes
Heating issues

Categories

Cleanliness
8.69
Reviews frequently mention the hotel is very clean and well maintained.
Service
9.16
Staff are described as friendly and helpful, with excellent service noted in multiple reviews.
Location
9.2
Location is highlighted as excellent for nearby attractions and convenient for town access.
Room Quality
8.65
Overall positive sentiments about room comfort and design, although there are mentions of small room sizes.
Amenities
8.68
Good amenities mentioned, though some areas like dinner options could be improved.
Value for Money
8.64
Ratings indicate the hotel is on the pricier side, but generally justified by quality.
Food and Beverage
8.69
Breakfast received high praise, although some dining options in the hotel were lacking.
Overall Experience
8.66
Guests express overall satisfaction, but some express minor disappointments, averaging to a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:43

Property Description

Historic Charm and Tranquil Surroundings

Situated in Hereford, nestled between the Malvern Hills and the Welsh border, Castle House offers a unique stay just minutes away from the cathedral. The elegant Georgian building boasts a terraced garden overlooking the moat of Hereford Castle, providing a serene atmosphere for guests to unwind.

Elegantly Decorated Rooms

Indulge in luxury with elegantly decorated rooms, some featuring four-poster beds for a touch of opulence. Enjoy modern amenities such as flat-screen TVs, satellite channels, and en suite bathrooms, ensuring a comfortable and relaxing stay.

Charming Dining and Leisurely Walks

Start your day with a delicious full English breakfast in the charming dining area before exploring the city on leisurely walks along the River Wye. With free Wi-Fi, free parking, and a picturesque setting, Castle House is the perfect choice for a memorable getaway.

Important information:

Please note that this property does not have a elevator

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 922 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
S
Susan • solo_traveller • gb
10
A welcoming, family run boutique hotel close to the Cathedral
Pros:

Clean, comfortable and spacious accommodation just a short walk from the Cathedral and city centre. Breakfast was delicious and the decanter of sherry in the room was a welcome bonus!

2026-04-17 • via Nuitee
S
Slavomir • family_with_children • gb
10
Hostoric hotel stay
Pros:

Elegant hotel and very kind staff

2026-04-13 • via Nuitee
J
Jonathan • solo_traveller • gb
7
Great location
Pros:

Location

Cons:

Nothing

2026-04-13 • via Nuitee
N
Nigel • solo_traveller • gb
8
Pros:

Nice welcome hamper of local produce. Good bath products and good shower.

Cons:

Bath screen allowed water to get on the floor. Had to switch off the noisy fridge overnight. Room was bijou in size.

2026-04-12 • via Nuitee
E
elizabeth • solo_traveller • gb
7
2026-04-11 • via Nuitee
D
David • couple • gb
8
Very convenient hotel for visiting the area
Pros:

Very nice hotel in a great location close to the river and Cathedral. Lovely breakfasts with locally produced food.

Cons:

Fridge in room was very noisy on first night. Sorted out on second night be hotel reception.

2026-04-08 • via Nuitee
S
stella • solo_traveller • gb
9
Great hotel and hotel
Pros:

Clean and comfortable. Location excellent . Great breakfast.

Cons:

Rooms very hot

2026-04-05 • via Nuitee
J
John • solo_traveller • us
10
Great location, really comfortable
Pros:

Beautiful location, great breakfast, very comfortable and friendly staff.

2026-04-05 • via Nuitee
T
Tiffany • couple • gb
8
Great location. Lovely staff. Clean & comfortable room
Pros:

Great location and lovely room. Nice bright restaurant room for breakfast

Cons:

Signage for parking could be clearer as this was hard to find on arrival

2026-04-05 • via Nuitee
S
stella • couple • gb
9
2026-04-05 • via Nuitee
S
Steven • solo_traveller • gb
8
Excellent short break
Pros:

Location, history and staff

Cons:

Nothing

2026-04-03 • via Nuitee
M
Martin • couple • gb
9
2026-04-01 • via Nuitee
C
Charles • solo_traveller • gb
10
2026-03-31 • via Nuitee
D
Dawid • couple • pl
9
Bardzo dobry
Pros:

Super Lokalizacja i bardzo miły personel polecam zdecydowanie

2026-03-26 • via Nuitee
N
Neil • couple • gb
9
2026-03-25 • via Nuitee
Z
Zoe • extended_group • gb
9
Amazing luxury rooms
Pros:

Amazing room with extra little touches, teas, welcome snacks, fresh milk etc

Cons:

That you can't have dinner at the hotel

2026-03-22 • via Nuitee
C
Cathal • solo_traveller • ie
10
Pros:

Everything is quality, staff amazing

2026-03-18 • via Nuitee
A
Ayling • couple • gb
7
A sad occasion but a nice hotel worth staying at.
Pros:

Lovely spacious room, enjoyed the breakfast - probably one of the best sausages I have enjoyed for a while. Also a thanks to your young staff who were very helpful.

Cons:

Not a lot to complain about but the furniture in the main lounge of the hotel where the wake was being held is starting to look a bit shabby.

2026-03-16 • via Nuitee
J
James • couple • ie
10
Excellent hotel would recommend 💯
Pros:

Breakfast was excellent, made from scratch and I was gluten free and they had a wide variety

Cons:

Liked everything

2026-03-15 • via Nuitee
L
Linda • couple • gb
8
Lovely clean and comfortable hotel with delicious fresh food
Pros:

Great location the staff were friendly and efficient. The breakfast menu was excellent and the food was fresh and delicious.

Cons:

We were in the lift on our second day and it seemed to drop suddenly and stopped. We were shocked and called the alarm several times expecting someone to speak to us. No one answered the alarm and after a short while it started and the door opened. Needless to say we didn’t use the lift again

2026-03-14 • via Nuitee