Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Great location
Comfortable rooms
Good breakfast
Cons:
Parking difficulty
Limited dining options
Small room sizes
Heating issues

Categories

Cleanliness
8.69
Reviews frequently mention the hotel is very clean and well maintained.
Service
9.16
Staff are described as friendly and helpful, with excellent service noted in multiple reviews.
Location
9.2
Location is highlighted as excellent for nearby attractions and convenient for town access.
Room Quality
8.65
Overall positive sentiments about room comfort and design, although there are mentions of small room sizes.
Amenities
8.68
Good amenities mentioned, though some areas like dinner options could be improved.
Value for Money
8.64
Ratings indicate the hotel is on the pricier side, but generally justified by quality.
Food and Beverage
8.69
Breakfast received high praise, although some dining options in the hotel were lacking.
Overall Experience
8.66
Guests express overall satisfaction, but some express minor disappointments, averaging to a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:43

Property Description

Historic Charm and Tranquil Surroundings

Situated in Hereford, nestled between the Malvern Hills and the Welsh border, Castle House offers a unique stay just minutes away from the cathedral. The elegant Georgian building boasts a terraced garden overlooking the moat of Hereford Castle, providing a serene atmosphere for guests to unwind.

Elegantly Decorated Rooms

Indulge in luxury with elegantly decorated rooms, some featuring four-poster beds for a touch of opulence. Enjoy modern amenities such as flat-screen TVs, satellite channels, and en suite bathrooms, ensuring a comfortable and relaxing stay.

Charming Dining and Leisurely Walks

Start your day with a delicious full English breakfast in the charming dining area before exploring the city on leisurely walks along the River Wye. With free Wi-Fi, free parking, and a picturesque setting, Castle House is the perfect choice for a memorable getaway.

Important information:

Please note that this property does not have a elevator
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 974 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
T
Tracey • couple • gb
10
An excellent hotel overall with a very good breakfast!
Pros:

Location fabulous and very friendly and attentive staff

Cons:

All good no complaints

2026-07-10 • via Nuitee
K
Karl • solo_traveller • gb
10
2026-07-09 • via Nuitee
A
Ager • extended_group • gb
9
2026-07-07 • via Nuitee
C
Carole • solo_traveller • gb
8
Lovely weekend break
Pros:

Location was good. Facilities good.

Cons:

We were in an annexe which did not have a lift.

2026-07-07 • via Nuitee
B
Betty • family_with_children • gb
10
Pros:

Great breakfast, I highly recommend the Hereford Sausages.
Friendly staff

2026-07-07 • via Nuitee
G
George • solo_traveller • gb
9
Nice,friendly hotel in a good location
Pros:

Location, breakfast, parking (although that is limited so I was lucky)
Very friendly helpful staff

Cons:

Limited bar facilities, (very early closing).
Room was a bit warm and the fan didn't really help. As the window opened onto the roof of lower part of building i couldn't leave open overnight.

2026-07-06 • via Nuitee
B
Billington • solo_traveller • gb
9
Pros:

Breakfast was delicious fruit and yogurt, but the service was extremely slow

2026-07-01 • via Nuitee
K
Kevin • couple • gb
10
Pros:

As always staff were amazing - particularly Will the barman whose negronis remain legendary.

Cons:

Really needed aircon in the bedroom on this trip but the fam was helpful.

2026-06-29 • via Nuitee
C
Chris • couple • gb
9
2026-06-29 • via Nuitee
C
Chris • solo_traveller • gb
9
Hidden Trar of Hereford
Pros:

Lovely location, we booked a Suite which was very comfortable the hotel and surrounding buildings are very interesting - super close to the Cathedral and Town Centre. Lovely walks close by and good selection of nice places to eat

Cons:

Only minus was no evening meals, you need to go out or order in

2026-06-27 • via Nuitee
D
David • extended_group • gb
9
2026-06-26 • via Nuitee
G
Gavin • extended_group • gb
9
Fantastic place to stay for town, the teams helpfullness and the great coffee!
Pros:

The Castle is the place to stay if on business/visiting Hereford! Staff were very helpful, with a smile and make great coffee! Rooms had little extras like fresh milk, bottles water in glass, crisps if you were peckish and even a cherry for an evening tipple! Breakfast room was lovely and fresh especially given the weather with the All Hereford brekkie a must. Outside seating area was relaxing given the surrounding trees and quietness despite being in an area with surrounding houses not that you would know they were there. Handy for the main town a few minutes walk away also. Hard to find anything wrong or worth mentioning that detracted from the hotel. Will be my priority booking when visiting Hereford where rooms allows! Great job and worth 5 stars alone for the staff's helpfullness.

Cons:

Nothing. Great place to stay !

2026-06-25 • via Nuitee
L
Lavinia • family_with_children • gb
9
Sorry we couldn’t have stayed longer.
Pros:

An absolutely delightful hotel in every way. Thank you ☺️

2026-06-22 • via Nuitee
S
scott • couple • gb
6
Wouldn’t stay here again despite nice property
Pros:

Nice property and location.

Cons:

Too hot, rubbish fan and room very small. No evening food but even a simple bar menu very poor!

2026-06-21 • via Nuitee
D
David • couple • gb
5
Expensive B&B.
Pros:

Location

Cons:

Thought I had booked a suite in an Hotel but discovered we were two floors up- no lift- in B&B annex.

2026-06-18 • via Nuitee
I
Irina • solo_traveller • ca
10
Lovely stay in Hereford, I wish I didn’t have leave!
Pros:

Lovely rooms, fantastic location and excellent breakfast.

Cons:

Nothing really.

2026-06-17 • via Nuitee
M
Max • solo_traveller • kh
8
2026-06-17 • via Nuitee
D
David • extended_group • gb
10
Excellent Hotel in Great Location
Pros:

Fabulous hotel in a great location in a superbly renovated historic building, excellent breakfast and cool bar.

Cons:

Nothing

2026-06-16 • via Nuitee
W
woodley • couple • gb
8
2026-06-14 • via Nuitee
B
Brian • solo_traveller • gb
8
Excellent small hotel
Pros:

Great location

Cons:

Window catch broken

2026-06-14 • via Nuitee