Free
Children allowed

Facilities

Free wired internet
Offsite parking discounted rates available
Internet access
Housekeeping on request
Wine release events
Japanese garden
Bulk dispenser for toiletries
Offsite parking discounted rates available
Parking
Non-smoking rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Great location
Comfortable rooms
Good breakfast
Cons:
Parking difficulty
Limited dining options
Small room sizes
Heating issues

Categories

Cleanliness
8.69
Reviews frequently mention the hotel is very clean and well maintained.
Service
9.16
Staff are described as friendly and helpful, with excellent service noted in multiple reviews.
Location
9.2
Location is highlighted as excellent for nearby attractions and convenient for town access.
Room Quality
8.65
Overall positive sentiments about room comfort and design, although there are mentions of small room sizes.
Amenities
8.68
Good amenities mentioned, though some areas like dinner options could be improved.
Value for Money
8.64
Ratings indicate the hotel is on the pricier side, but generally justified by quality.
Food and Beverage
8.69
Breakfast received high praise, although some dining options in the hotel were lacking.
Overall Experience
8.66
Guests express overall satisfaction, but some express minor disappointments, averaging to a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:43

Property Description

Historic Charm and Tranquil Surroundings

Situated in Hereford, nestled between the Malvern Hills and the Welsh border, Castle House offers a unique stay just minutes away from the cathedral. The elegant Georgian building boasts a terraced garden overlooking the moat of Hereford Castle, providing a serene atmosphere for guests to unwind.

Elegantly Decorated Rooms

Indulge in luxury with elegantly decorated rooms, some featuring four-poster beds for a touch of opulence. Enjoy modern amenities such as flat-screen TVs, satellite channels, and en suite bathrooms, ensuring a comfortable and relaxing stay.

Charming Dining and Leisurely Walks

Start your day with a delicious full English breakfast in the charming dining area before exploring the city on leisurely walks along the River Wye. With free Wi-Fi, free parking, and a picturesque setting, Castle House is the perfect choice for a memorable getaway.

Important information:

Please note that this property does not have a elevator
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 954 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
C
Chris • solo_traveller • gb
9
Hidden Trar of Hereford
Pros:

Lovely location, we booked a Suite which was very comfortable the hotel and surrounding buildings are very interesting - super close to the Cathedral and Town Centre. Lovely walks close by and good selection of nice places to eat

Cons:

Only minus was no evening meals, you need to go out or order in

2026-06-27 • via Nuitee
D
David • extended_group • gb
9
2026-06-26 • via Nuitee
G
Gavin • extended_group • gb
9
Fantastic place to stay for town, the teams helpfullness and the great coffee!
Pros:

The Castle is the place to stay if on business/visiting Hereford! Staff were very helpful, with a smile and make great coffee! Rooms had little extras like fresh milk, bottles water in glass, crisps if you were peckish and even a cherry for an evening tipple! Breakfast room was lovely and fresh especially given the weather with the All Hereford brekkie a must. Outside seating area was relaxing given the surrounding trees and quietness despite being in an area with surrounding houses not that you would know they were there. Handy for the main town a few minutes walk away also. Hard to find anything wrong or worth mentioning that detracted from the hotel. Will be my priority booking when visiting Hereford where rooms allows! Great job and worth 5 stars alone for the staff's helpfullness.

Cons:

Nothing. Great place to stay !

2026-06-25 • via Nuitee
L
Lavinia • family_with_children • gb
9
Sorry we couldn’t have stayed longer.
Pros:

An absolutely delightful hotel in every way. Thank you ☺️

2026-06-22 • via Nuitee
S
scott • couple • gb
6
Wouldn’t stay here again despite nice property
Pros:

Nice property and location.

Cons:

Too hot, rubbish fan and room very small. No evening food but even a simple bar menu very poor!

2026-06-21 • via Nuitee
D
David • couple • gb
5
Expensive B&B.
Pros:

Location

Cons:

Thought I had booked a suite in an Hotel but discovered we were two floors up- no lift- in B&B annex.

2026-06-18 • via Nuitee
I
Irina • solo_traveller • ca
10
Lovely stay in Hereford, I wish I didn’t have leave!
Pros:

Lovely rooms, fantastic location and excellent breakfast.

Cons:

Nothing really.

2026-06-17 • via Nuitee
M
Max • solo_traveller • kh
8
2026-06-17 • via Nuitee
D
David • extended_group • gb
10
Excellent Hotel in Great Location
Pros:

Fabulous hotel in a great location in a superbly renovated historic building, excellent breakfast and cool bar.

Cons:

Nothing

2026-06-16 • via Nuitee
W
woodley • couple • gb
8
2026-06-14 • via Nuitee
B
Brian • solo_traveller • gb
8
Excellent small hotel
Pros:

Great location

Cons:

Window catch broken

2026-06-14 • via Nuitee
J
Jennifer • couple • us
10
Pros:

Room was spacious and well appointed. Bed was very comfortable. Breakfast selection was varied and delicious.

2026-06-08 • via Nuitee
L
L Alan Winters • couple • gb
9
2026-06-08 • via Nuitee
N
Nik W • solo_traveller • gb
6
Pros:

The room was pleasant

Cons:

No comment

2026-06-04 • via Nuitee
B
BEATRICE JEANNE • solo_traveller • gb
10
very convenient for the town with fabulous staff
Pros:

helpful staff who took my case to my room and let me park outside - great breakfast - close to restaurants - option to have take aways in the restaurant area
gorgeous view over the river from the breakfast room

Cons:

maybe need some kind of net curtain in the room for when getting dressed
parking tight to get into if you have a big car
food was great would have been nice to have the option of some light food in the evenings

2026-06-03 • via Nuitee
M
Martin • couple • gb
8
A comfortable and enjoyable stay in a prestigious hotel.
Pros:

A very smart and comfortable hotel. Spacious and well appointed room. Lighting a little dim - bedside light barely strong enough to read by. Very clean and modern bathroom. Excellent shower. Breakfasts were excellent and staff attentive and polite. Sunday lunch unremarkable. Location excellent. Dining room overlooks what remains of the castle moat. Castle Street leads directly to the cathedral, less than a 5 minute walk away. Small hotel car park disappoints when full. Overall, very good.

Cons:

See above

2026-06-01 • via Nuitee
T
Tara • couple • gb
9
Very pleasant
Pros:

we liked the location with the lake and town center. breakfast was good, we invited friends and they enjoyed their meal. the room was comfortable and spacious.

Cons:

There wasn't anything we particularly didn't like.
When I asked to check in I was sent to the restaurant and then taken back to reception which was a bit confusing, but not a problem.

2026-06-01 • via Nuitee
L
Laura • solo_traveller • gb
10
Amazing hotel and great location
Pros:

Beautiful hotel in an amazing location with cosy rooms, well equipped with thoughtful touches. Very traditional in keeping with surroundings but rooms still felt modern and elegant. The cute little welcome hamper and decanter of sweet liquor was a lovely addition.

Cons:

Thought the breakfast would have had more a hotel buffet vibe but it was just one option off the menu. Very nice all the same so no complaints.

2026-05-30 • via Nuitee
S
Sarah • couple • au
9
Beautiful building in a fantastic location with very friendly and helpful staff. We would highly recommend and stay agai
Pros:

Very friendly staff, great location and beautiful building.

Cons:

Room was small but we did know that when booking.

2026-05-29 • via Nuitee
A
Alison • solo_traveller • gb
8
Comfortable ,friendly hotel close to cathedral
Pros:

Close to cathedral for singing the services

Cons:

Slow service at breakfast and toast served long after hot breakfasts

2026-05-28 • via Nuitee