Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Great location
Comfortable rooms
Good breakfast
Cons:
Parking difficulty
Limited dining options
Small room sizes
Heating issues

Categories

Cleanliness
8.69
Reviews frequently mention the hotel is very clean and well maintained.
Service
9.16
Staff are described as friendly and helpful, with excellent service noted in multiple reviews.
Location
9.2
Location is highlighted as excellent for nearby attractions and convenient for town access.
Room Quality
8.65
Overall positive sentiments about room comfort and design, although there are mentions of small room sizes.
Amenities
8.68
Good amenities mentioned, though some areas like dinner options could be improved.
Value for Money
8.64
Ratings indicate the hotel is on the pricier side, but generally justified by quality.
Food and Beverage
8.69
Breakfast received high praise, although some dining options in the hotel were lacking.
Overall Experience
8.66
Guests express overall satisfaction, but some express minor disappointments, averaging to a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:43

Property Description

Historic Charm and Tranquil Surroundings

Situated in Hereford, nestled between the Malvern Hills and the Welsh border, Castle House offers a unique stay just minutes away from the cathedral. The elegant Georgian building boasts a terraced garden overlooking the moat of Hereford Castle, providing a serene atmosphere for guests to unwind.

Elegantly Decorated Rooms

Indulge in luxury with elegantly decorated rooms, some featuring four-poster beds for a touch of opulence. Enjoy modern amenities such as flat-screen TVs, satellite channels, and en suite bathrooms, ensuring a comfortable and relaxing stay.

Charming Dining and Leisurely Walks

Start your day with a delicious full English breakfast in the charming dining area before exploring the city on leisurely walks along the River Wye. With free Wi-Fi, free parking, and a picturesque setting, Castle House is the perfect choice for a memorable getaway.

Important information:

Please note that this property does not have a elevator
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 998 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
J
Jonners1882 • family_with_children • gb
10
exceptional accommodation
Pros:

the Hereford breakfast was exceptional the breakfast vista was classic looking out over the moat. the rooms were really individual and very comfortable and clean. the staff were extremely accommodating as we had the rooms for a wedding nearby.
would definitely use again if visiting the area.

2026-08-29 • via Nuitee
P
Phil • couple • gb
10
Quintessentially English with some lovely touches of Herefordshire.
Pros:

Quintessentially English with some lovely touches of Herefordshire.

Cons:

Nothing

2026-08-26 • via Nuitee
C
Carol Anne • solo_traveller • dk
9
Pros:

Excellent breakfast and friendly staff

2026-08-25 • via Nuitee
E
Eve • solo_traveller • gb
9
Pros:

Breakfast was fantastic, staff were really sweet. Location is very pretty, and my room - 11 - was lovely. Parking was very convenient too.

2026-08-22 • via Nuitee
G
Gill • couple • gb
10
Excellent standard of care all round, will recommend.
Pros:

The location was perfect for the cathedral and town. It was clean and everything worked well. We were in the town house rather than the main building and were warned the room would be smaller, but it was perfectly adequate and the en-suite worked well. It was a sunny morning so walking over for breakfast wasn’t a problem and it was delicious. We loved the complementary basket and took advantage of the sherry, which was a lovely touch.

Cons:

A little nervous about where we might need to leave the car. However this wasn’t a problem at all.

2026-08-17 • via Nuitee
D
David • solo_traveller • gb
9
2026-08-16 • via Nuitee
A
Andrew • couple • gb
9
Pros:

Great breakfast friendly & efficient staff

2026-08-15 • via Nuitee
P
Philip • solo_traveller • gb
10
2026-08-14 • via Nuitee
D
Di • solo_traveller • gb
7
2026-08-13 • via Nuitee
R
Richard • solo_traveller • gb
10
2026-08-12 • via Nuitee
M
Manger • couple • gb
8
Pros:

Clean room, good staff.

Cons:

Room 21 is right next to the door which kept opening over night. It was noisy.

2026-08-12 • via Nuitee
L
Linda • solo_traveller • gb
8
Pros:

Everything apart from the seagulls - unable to sleep or sit outside, such a shame

Cons:

See above....can something be done to stop them nesting on the roof? Netting or spikes?

2026-08-11 • via Nuitee
M
MichaelLeather • solo_traveller • gb
9
Pros:

Rooms are well appointed. Nice outlook from the dining area. Staff very helpful.

Cons:

Car park bit small. 2nd stay and wasn't in main building again.

2026-08-11 • via Nuitee
H
helen • solo_traveller • gb
10
Staff and food incredible, couldn’t do more
Pros:

Modern and calm

Cons:

Could do with air conditioning and the area before the conservatory is rather dated

2026-08-11 • via Nuitee
R
Ron • solo_traveller • nl
6
Prijskwaliteit verhouding cosykamer veels te hoog
Pros:

Locatie

Cons:

Cosykamer, mooi ingericht maar erg klein en geen airco. Er verblijven was dus niet fijn!!

2026-08-10 • via Nuitee
J
John • extended_group • gb
9
Excellent Location and great service
Pros:

went for a wedding so booked a number of rooms.. the hotel management and rooms were excellent.. Breakfasts were very good and the support from staff was friendly and very helpful

2026-08-10 • via Nuitee
M
Michael • couple • gb
5
OK but really not worth the money
Pros:

The room (a Townhouse Suite in a separate house down the road) was spacious. Breakfast was good. The location is excellent - very convenient for everything in Hereford.

Cons:

The room was very old fashioned and everything was a bit worn out. Service at breakfast was slow. There was no-one at Reception when we arrived and it took a long time to find anyone. Parking is difficult. We got woken up in the middle of the night by a group of ex-SF geezers coming back from a night on the lash. It absolutely was not worth £295 per night.

2026-08-05 • via Nuitee
C
Charles • solo_traveller • gb
9
2026-08-05 • via Nuitee
D
Davies • solo_traveller • gb
8
Pros:

Castle Hotel staff are amazing, really polite and couldn't do enough to help. The bar/breakfast room is really nice - the breakfast was great, unfortunately they don't do an evening meal but they do let you order food in and provide you with you with plates and cutlery. We had a lovely curry from around the corner from the hotel, which we ate in the garden which is nice. The hotel is clean and tidy and a lovely place to stay, also, the cathedral is 2 minutes walk away. We had a lovely stay thank you.

Cons:

Nothing to dislike about our stay.

2026-08-05 • via Nuitee
J
John • extended_group • gb
8
2026-08-03 • via Nuitee