Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Great location
Comfortable rooms
Good breakfast
Cons:
Parking difficulty
Limited dining options
Small room sizes
Heating issues

Categories

Cleanliness
8.69
Reviews frequently mention the hotel is very clean and well maintained.
Service
9.16
Staff are described as friendly and helpful, with excellent service noted in multiple reviews.
Location
9.2
Location is highlighted as excellent for nearby attractions and convenient for town access.
Room Quality
8.65
Overall positive sentiments about room comfort and design, although there are mentions of small room sizes.
Amenities
8.68
Good amenities mentioned, though some areas like dinner options could be improved.
Value for Money
8.64
Ratings indicate the hotel is on the pricier side, but generally justified by quality.
Food and Beverage
8.69
Breakfast received high praise, although some dining options in the hotel were lacking.
Overall Experience
8.66
Guests express overall satisfaction, but some express minor disappointments, averaging to a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:43

Property Description

Historic Charm and Tranquil Surroundings

Situated in Hereford, nestled between the Malvern Hills and the Welsh border, Castle House offers a unique stay just minutes away from the cathedral. The elegant Georgian building boasts a terraced garden overlooking the moat of Hereford Castle, providing a serene atmosphere for guests to unwind.

Elegantly Decorated Rooms

Indulge in luxury with elegantly decorated rooms, some featuring four-poster beds for a touch of opulence. Enjoy modern amenities such as flat-screen TVs, satellite channels, and en suite bathrooms, ensuring a comfortable and relaxing stay.

Charming Dining and Leisurely Walks

Start your day with a delicious full English breakfast in the charming dining area before exploring the city on leisurely walks along the River Wye. With free Wi-Fi, free parking, and a picturesque setting, Castle House is the perfect choice for a memorable getaway.

Important information:

Please note that this property does not have a elevator
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 998 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
E
Elizabeth • couple • gb
10
Excellent
Pros:

Room very nice. Breakfast excellent wonderful choice. Good parking nearby.
Very close to cathedral

2026-09-08 • via Nuitee
S
Sally • couple • gb
10
Attractive accommodation in perfect location
Pros:

Perfect location (near cathedral) - v attractive suite in No.25 - excellent breakfast - pleasant staff - thoughtful touches (welcome mini-hamper, L’Occitane toiletries)

Cons:

Limited car parking - quite expensive

2026-09-08 • via Nuitee
K
KONSTANTINOS • solo_traveller • gr
10
Excellent accommodation in an excellent location in beautiful Hereford. Highly recommended!
Pros:

Excellent location, excellent stuff, excellent breakfast, excellent scenery by the river, super clean.

Cons:

Rooms not so spacious. Also there was a disturbing sound in my room but the stuff was more than helpful and accommodated me in another room (actually the suite) without additional charge. Much appreciated that.

2026-09-08 • via Nuitee
T
Tiffany • couple • gb
7
Very nice hotel. Great location. Helpful friendly staff.
Pros:

Lovely staff. Great location just around the corner from Hereford Cathedral. Very pleasant modern lounge extension with lovely garden overlooking water.

Cons:

Room was exactly as specified but teeny tiny and not cheap (£177.00- although that did include a delicious breakfast). I’m sure the more expensive rooms would have been lovely as our room was nicely decorated and very clean but you would then be getting into more than we wanted to spend.

2026-09-07 • via Nuitee
E
Eliezer • family_with_children • il
10
Pros:

מלון נהדר. הקפדה על הפרטים הקטנים. קיבלנו פינוקים נחמדים. צוות מעולה אדיב ויעיל

2026-09-07 • via Nuitee
M
Michele • couple • gb
9
Lovely hotel with lovely staff. Only gripe is the lack of help with luggage! Our pre-visit blurb said
Pros:

Lovely property - loved the restaurant and outside area

Cons:

Nothing

2026-09-07 • via Nuitee
D
Daly • couple • gb
10
2026-09-07 • via Nuitee
A
Angelos • solo_traveller • gr
10
Best staff ever!
Pros:

Amazing facilities, very clean, absolutely amazing service from all the staff. Breakfast was excellent

2026-09-04 • via Nuitee
N
Nunnerley • solo_traveller • gb
10
2026-09-04 • via Nuitee
E
Eliezer • couple • il
9
2026-09-03 • via Nuitee
D
Duncan • solo_traveller • gb
10
2026-09-03 • via Nuitee
M
Melissa • solo_traveller • gb
9
2026-09-01 • via Nuitee
J
Jonners1882 • family_with_children • gb
10
exceptional accommodation
Pros:

the Hereford breakfast was exceptional the breakfast vista was classic looking out over the moat. the rooms were really individual and very comfortable and clean. the staff were extremely accommodating as we had the rooms for a wedding nearby.
would definitely use again if visiting the area.

2026-08-29 • via Nuitee
P
Phil • couple • gb
10
Quintessentially English with some lovely touches of Herefordshire.
Pros:

Quintessentially English with some lovely touches of Herefordshire.

Cons:

Nothing

2026-08-26 • via Nuitee
C
Carol Anne • solo_traveller • dk
9
Pros:

Excellent breakfast and friendly staff

2026-08-25 • via Nuitee
E
Eve • solo_traveller • gb
9
Pros:

Breakfast was fantastic, staff were really sweet. Location is very pretty, and my room - 11 - was lovely. Parking was very convenient too.

2026-08-22 • via Nuitee
G
Gill • couple • gb
10
Excellent standard of care all round, will recommend.
Pros:

The location was perfect for the cathedral and town. It was clean and everything worked well. We were in the town house rather than the main building and were warned the room would be smaller, but it was perfectly adequate and the en-suite worked well. It was a sunny morning so walking over for breakfast wasn’t a problem and it was delicious. We loved the complementary basket and took advantage of the sherry, which was a lovely touch.

Cons:

A little nervous about where we might need to leave the car. However this wasn’t a problem at all.

2026-08-17 • via Nuitee
D
David • solo_traveller • gb
9
2026-08-16 • via Nuitee
A
Andrew • couple • gb
9
Pros:

Great breakfast friendly & efficient staff

2026-08-15 • via Nuitee
P
Philip • solo_traveller • gb
10
2026-08-14 • via Nuitee