Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Great location
Comfortable rooms
Good breakfast
Cons:
Parking difficulty
Limited dining options
Small room sizes
Heating issues

Categories

Cleanliness
8.69
Reviews frequently mention the hotel is very clean and well maintained.
Service
9.16
Staff are described as friendly and helpful, with excellent service noted in multiple reviews.
Location
9.2
Location is highlighted as excellent for nearby attractions and convenient for town access.
Room Quality
8.65
Overall positive sentiments about room comfort and design, although there are mentions of small room sizes.
Amenities
8.68
Good amenities mentioned, though some areas like dinner options could be improved.
Value for Money
8.64
Ratings indicate the hotel is on the pricier side, but generally justified by quality.
Food and Beverage
8.69
Breakfast received high praise, although some dining options in the hotel were lacking.
Overall Experience
8.66
Guests express overall satisfaction, but some express minor disappointments, averaging to a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:43

Property Description

Historic Charm and Tranquil Surroundings

Situated in Hereford, nestled between the Malvern Hills and the Welsh border, Castle House offers a unique stay just minutes away from the cathedral. The elegant Georgian building boasts a terraced garden overlooking the moat of Hereford Castle, providing a serene atmosphere for guests to unwind.

Elegantly Decorated Rooms

Indulge in luxury with elegantly decorated rooms, some featuring four-poster beds for a touch of opulence. Enjoy modern amenities such as flat-screen TVs, satellite channels, and en suite bathrooms, ensuring a comfortable and relaxing stay.

Charming Dining and Leisurely Walks

Start your day with a delicious full English breakfast in the charming dining area before exploring the city on leisurely walks along the River Wye. With free Wi-Fi, free parking, and a picturesque setting, Castle House is the perfect choice for a memorable getaway.

Important information:

Please note that this property does not have a elevator

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 895 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
S
Stephan • solo_traveller • at
10
Kurzes romantisches Hide-Away
Pros:

Die Atmosphäre welche das Team vor Ort vermittelt. Heimelig, familiär, sehr freundlich und liebevoll.

2026-02-10 • via Nuitee
E
Eddy Monsoon • family_with_children • gb
10
Pros:

It was a very pleasant stay

Cons:

N/A

2026-02-09 • via Nuitee
M
Michael • couple • gb
10
Lovely hotel where you’re made to feel welcome
Pros:

We stay here every year and are never disappointed. The location is just right for our needs and has a car park. The breakfast is cooked to order and first class

2026-02-09 • via Nuitee
J
Jennie • solo_traveller • gb
10
2026-02-09 • via Nuitee
L
Linda • couple • gb
8
Perfectly well equipped room and very cosy, but would have been rather cramped for two people. Free parking at the hotel
Pros:

Centrally located and very close to the Cathedral. Free parking available. Room very well equipped

Cons:

My room was in a separate building which I wasn’t aware of when booking. Had to walk to the main building for breakfast in the rain

2026-01-30 • via Nuitee
B
Brian • solo_traveller • au
9
Pros:

The staff were great, always smiling and welcoming.

Cons:

The room was adequate but because of my age, medical conditions etc it was, at times, awkward to move comfortably.

2026-01-28 • via Nuitee
A
Andrew • family_with_children • gb
9
2026-01-27 • via Nuitee
D
David • solo_traveller • gb
8
2026-01-26 • via Nuitee
M
Mike • solo_traveller • gb
10
2026-01-26 • via Nuitee
D
David • family_with_children • gb
10
Superb hotel
Pros:

Stunning location near the cathedral. The staff were helpful, attentive and friendly. Spotless, spacious and pleasant room, very well equipped with nice touches such as a hamper and fresh milk for any teas or coffees. Also having an iron and ironing board appreciated. Dressing gowns too if needed. Excellent value. Tasty breakfast made to order, the eggs on my eggs benedict were cooked to perfection, with what felt like quality ingredients. Highly chuffed with this stay and will return.

Cons:

Parking situation stressful (no spaces left in their car park and someone parked in a way that made it difficult to turn around). Please note: if you park nearby at a car park like I did, it defaults to 12hours max, but you can overwrite this by specifying the end date and time.

Sash window rattled with the wind, room on the warm side.

2026-01-24 • via Nuitee
H
Helen • couple • gb
10
Excellent, peaceful and relaxing
2026-01-24 • via Nuitee
J
Joseph • solo_traveller • gb
10
2026-01-22 • via Nuitee
J
Jane • extended_group • gb
10
Pros:

Everything was good.
Basket in the room a lovely bonus
Breakfast beautifully presented

Cons:

It was all good

2026-01-20 • via Nuitee
J
Joanne • solo_traveller • gb
9
Elegant hotel in good location by cathedral.
Pros:

Elegant hotel in a convenient location for event at the Cathedral. Excellent breakfast.

Cons:

Lamp not working in room so was unable to get more subtle lighting; no mirror near electric socket for drying/styling hair; had to get someone to show me how to use the TV. The modern trend to not leave any written instructions for TVs is unhelpful as we are not all familiar with the internet versions! Thankfully a member of staff was available to show me how to find a normal channel. Thank you.

2026-01-19 • via Nuitee
J
Jacqueline • family_with_children • gb
6
Disappointed for the Price I paid.
Pros:

Staff helpful especially the tall slim fellow (Will) exceptional catered to our every need even rang to inform of taxi arrival. Will v good at meeting and greeting. Girls at breakfast v good too all of them v fast and efficient. Liked the location close To The Trains v quiet nice room. Will was exceptional.

Cons:

Hotel was lovely paid £275 should have been better this incl breakfast. Breakfast OK but a little bit measley for £15 each. Room v dark, even in the daylight, curtains too long didn't fit across, the bedside tables wrong barrells more suited a yurt/tent. No shelf by mirrors to sit and do make up, carpet by bathroom all frayed. The wet room didn't like no shelf to put anything, nowhere to put towel, the pull out chair gets in the way, shower sprayed in all directions. Wardrobe door not close and tv in room not properly operating. Expected more for £275 for Twin room although comfortable it should be £160/night. Please take a leaf out of Travelodge their room layout much better and bathroom everything exactly where you need it. Would not stay for £275. A little let down.

2026-01-19 • via Nuitee
M
Mandy • couple • gb
9
Pros:

breakfast deliceous. just struggled to turn on the tap in the sink in the bathroom. apart from that everything was good.

2026-01-19 • via Nuitee
A
Alison • couple • gb
9
2026-01-19 • via Nuitee
J
James • couple • gb
10
We had a lovely stay. The location couldn't be better. The room and the breakfast were fantastic
2026-01-19 • via Nuitee
J
Joanne • family_with_children • gb
10
Excellent
Pros:

The property were very accommodating as we were staying for my daughters wedding

2026-01-19 • via Nuitee
S
Sarah • couple • gb
4
Expensive and sadly uncomfortable
Pros:

Location good, tastefully decorated

Cons:

Absolutely tiny room. We were in the adjacent townhouse building and had a terrible night’s sleep. Unbearably stifling and not able to open windows more than an inch. Had to resort to opening the door for air.

2026-01-19 • via Nuitee