Alma Port Suites

Hotels
6.9 (24 reviews)
Gümrük Sokak no:12 , Istanbul , tr

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Convenient location
Spacious rooms
Cons:
Poor cleanliness
Lack of service

Categories

Cleanliness
4.23
Many reviews indicated poor cleanliness with mould in bathrooms and unpleasant smells in rooms.
Service
7.2
Service was lacking, but some extra supplies were provided upon request.
Location
9.24
Multiple reviews praised the location as perfect and very accessible.
Room Quality
6.69
Mixed sentiments; some rooms were pleasant but others had issues like cigarette smell.
Amenities
7.72
Basic amenities were mentioned positively, but some were lacking such as limited bathroom facilities.
Value for Money
6.18
Overall value was average; acceptable for the price but should not have high expectations.
Food and Beverage
7.23
Food options were not mentioned but assumed to be basic, as per hotel standard.
Overall Experience
6.7
Overall experience was disappointing, although the location was a highlight.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:26

Property Description

Central Location
Alma Port Suites is ideally situated in the heart of Istanbul, just steps away from major attractions like Spice Bazaar and Galata Tower.

Modern Amenities
Experience comfort and convenience in our well-equipped units featuring air conditioning, flat-screen TVs, and private bathrooms with complimentary toiletries. Enjoy stunning city views from the comfort of your room.

Convenient Services
Benefit from private parking on-site and make use of our paid airport shuttle service for a hassle-free stay. With easy access to Suleymaniye Mosque, Taksim Square, and more, Alma Port Suites is the perfect choice for your Istanbul getaway.

Ready to experience the best of Istanbul? Book your stay at Alma Port Suites now!

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

6.9
Based on 24 reviews
Cleanliness: 4.23
Service: 7.2
Location: 9.24
Room Quality: 6.69
Amenities: 7.72
Value for Money: 6.18
Food and Beverage: 7.23
Overall Experience: 6.7
L
Larisa couple ru
10
Pros:

Всё шикарно

2026-01-20 via Nuitee
O
Olga couple ua
8
Ціна/якість 🤌🤌🤌
Pros:

Чудове місце, є всі необхідні зручності та пральна машина👍👍👍

Cons:

Немає ліфта, складно підійматись на 4 поверх

2026-01-19 via Nuitee
H
Hamad couple qa
1
One of the worst hotels I have ever stayed in. There is no reception at all, no staff available, and no one to help with
Pros:

Nothing. Unfortunately, there was nothing positive worth mentioning about this property.

Cons:

There is no reception at all and no staff available to assist guests. There are no services provided whatsoever. No elevator in the building, which made carrying luggage extremely difficult and exhausting. The place feels unmanaged and poorly organized, and the overall experience was very disappointing.

2025-12-29 via Nuitee
V
Vishal couple gr
5
2025-11-20 via Nuitee
A
Amine family_with_children dz
6
2025-11-19 via Nuitee
O
OUALID couple fr
5
2025-11-17 via Nuitee
E
Elena solo_traveller it
8
Pros:

I servizi, lavatrice frigo, cucina. Posizione

Cons:

La camera non era quella della foto, non tanto pulito, la camera fatta dopo dieci giorni. Ma ci ritornerei comunque per la posizione, c'è tutto quello che serve,mezzi pubblici, supermercati, locali.

2025-11-04 via Nuitee
F
Fernando family_with_children au
7
Pros:

The bed was comfortable.
Very good location.

Cons:

The bathroom was dirty, specially in the shower area. The tiles and the grout was full of mould.
The whole suite was smelling cigarette.
There was a laundry machine, however there was no place to hang up the clothes.

2025-10-20 via Nuitee
Екатерина couple bg
9
Cons:

Нямаше комарници и от тухлите нямаше въздух в стаята, а като се отвореше прозпрец влизаха много комари.

2025-10-17 via Nuitee
A
aburub couple jo
10
2025-10-14 via Nuitee
Долженкова solo_traveller by
9
Can recommend it for solo travelers
Pros:

Location was perfect to me, the room is spacious and unique. And the windows could be opened fully ♥️

2025-10-12 via Nuitee
L
Lorena family_with_children ch
4
Pros:

Die Lage war wirklich top – zentral und gut erreichbar. Auch das Zimmer selbst war groß, genauso wie in der Beschreibung angegeben. Leider war die Sauberkeit, wie bereits in anderen Bewertungen erwähnt, mangelhaft. Es war deutlich zu erkennen, dass das Zimmer nicht gründlich gereinigt wurde.

Leider wurde in unserem Zimmer geraucht, und der Geruch war so stark, dass es kaum möglich war, dort zu schlafen. Auf unsere Beschwerde hin wurde leider nichts unternommen. Positiv war, dass zusätzliche Handtücher und Toilettenpapier auf Anfrage sofort gebracht wurden.

Ein weiterer negativer Punkt: Auf der schmalen Treppe im ersten Stock wurden große Säcke mit Handtüchern gelagert, wodurch der Durchgang sehr eng war – nicht ideal und potenziell gefährlich.

Insgesamt ist das Hotel für den günstigen Preis in Ordnung, aber man sollte keine hohen Erwartungen haben, besonders was Sauberkeit und Komfort betrifft.

2025-10-09 via Nuitee
S
Spulber couple ro
1
Cons:

No cleanup
Toilet smells like sheet.
Parking does not exist even if it declared on booking as facility.
No toilet paper.

2025-08-15 via Nuitee
V
Viacheslav couple ru
10
Pros:

Великолепный чистый и уютный номер. Без лишних неприятных запахов. Чисто и аккуратно. Есть всё необходимое для комфортного проживания. Хорошее расположение. Нам очень понравилось. За свои деньги великолепно. Мне есть с чем сравнивать. Рекомендуем.

2025-08-06 via Nuitee
D
Dana couple md
9
2025-08-01 via Nuitee
T
Trpcevska couple us
5
Pros:

The location is perfect. Very near to any of the tourist areas and bus station.
Apartment is very big and very comfortable.

Cons:

The room and bedsheets were not cleaned
The shower had very slow water pressure

2025-07-04 via Nuitee
M
Mohammad young couple id
9
Superb
2025-04-28 via Nuitee
D
Denis with friends cz
1
Bad
Pros:

Nothing

Cons:

We arrived at the hotel and were immediately shocked. The entrance stairs were filthy, and things only got worse from there. As soon as we opened the door to our room, we were hit by a terrible smell. The towels were dirty, the bed was full of hair and the bathroom was disgusting, it smelled awful and was clearly not cleaned. There was mold all over the shower.
The hotel claimed to offer free Wi-Fi, but we didn’t receive access until we specifically asked for it. Even then, we had to wait for them to respond, and in the meantime, I had to use my own mobile data, which is extremely expensive in Turkey, just to find another place to stay.
I had booked three nights, but the room was in such a horrible state that I didn’t even stay one night. I had to book another hotel for all three nights, we simply couldn’t stay there. Honestly, no one should.

2025-04-24 via Nuitee
J
Jelena solo traveller es
7
Good location
Pros:

I like the location so why stayed second time.

Cons:

Cleaning is always a problem..i thought after ny stay in may and many people complaining about cleaning, something will be changed, but obviously not…
Pity; cause apartment and location are great.

2025-02-09 via Nuitee
J
Jasson young couple us
3
Poor
2024-06-20 via Nuitee