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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Nightclub
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Sauna
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Massage services
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Packed lunches
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Table tennis
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Currency exchange
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Darts
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Karaoke
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Squash
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Kid meals
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Kids' outdoor play equipment
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Evening entertainment
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Outdoor furniture
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Fruits
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Shallow end
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Steam room
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Badminton equipment
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Happy hour
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Cooking class
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Aerobics
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Nightclub
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Playground on site
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Water sports equipment
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Beach club nearby (surcharge)
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Beach toys
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Tropical Retreat
Exquisite Amenities:
- 2 outdoor pools
- Sahana Spa with massage treatments and yoga classes
- Games room for entertainment
Culinary Delights:
- Ocean-view restaurant serving fresh seafood
- 4 hotel bars for drinks and cocktails
Comfortable Accommodations:
- Simply furnished rooms with private balconies
- CD player and satellite TV in each room
- Complimentary tea, coffee, and snacks in minibar
Ready to experience paradise at Mermaid Hotel & Club?
In the event of any change in government taxes, the above rates/taxes are subject to change.
Please note that alcoholic beverages will not be served on the full moon poya days and other special days stipulated by the government.
As imposed by the government of Sri Lanka, along with this hotel booking, there are other requirements that need to be met in order for you to obtain the Visa to enter the country.
The property will assist you with all this information.
The details will be sent to you via a message post-reservation.
Disclaimer: Please note, classification of level-1 properties and the above information can change based on government regulation changes. Therefore, please ensure to refer to SLTDA protocols prior to making a reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in the business centre and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
People no matter the age stay for US$15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Чудесный Отель расположен прямо на первой береговой линии
Сразу за песочной зоной начинаются зелёные лужайки, пальмы и уютные уголки для отдыха и в тени
Много птиц и белок. Приходили обезьяны.
У моря, на траве достаточно много лежаков. Мягкие матрасы и большие полотенца.
Бассейн глубокой и комфортный. Лежаки по периметру.
Бар с напитками. В основном пиво и газировка.
На территории есть еще один бассейн , фитнес центр и спортивный досуг. Йога и акваэробика.
Наш номер делюкс был шикарным , с просторной ванной и большой кроватью. И дополнительно кровать для дочери.
Что особенно понравилось — балкон на море. С креслами и кушеткой для отдыха
Вид завораживает: бескрайний горизонт, шум волн и мягкий бриз.
Балкон стал идеальной площадкой для утреннего кофе и вечерних закатов.
Питание
Завтраки вкусные и не очень разнообразные.
Всё приготовлено аккуратно, подается вовремя
Сервис на высоте: дружелюбный и отзывчивый персонал, который всегда готов помочь и подсказать.
Мы чувствовали себя желанными гостями: сотрудники встречали с улыбкой, оперативно решали возникающие вопросы и создавали атмосферу максимального комфорта.
Это действительно заметно и приятно.
И в целом впечатления исключительно положительные.
Love the hotel,great staff
We have been many times ,never had a bad time we were there for 3weeks a relaxing stay after seeing the island.
The deluxe room was very spacious, with a lovely bath and gorgeous balcony overlooking the beach.
Good size pool and also a smaller one.
Good selection of activities through the day, like water aerobics/ yoga etc.
massage service onsite was easy to book and they were very professional.
Breakfast spread had a good selection and room service was delicious and good value.
Some areas could have been tidier and look a bit tired.
Some of the staff attitude was poor, they looked a bit annoyed to be there at times, some were lovely though.
Selection of room service menu could be better.
I was there on New Year’s Eve and they had a buffet for 13000 lkr and no room service or other dining option. There are no restaurants nearly, so I had to get uber eats to deliver me some food. This was not mentioned when I booked.
Bardzo ładny obiekt. Duzy basen, czysty teren.
Very happy
A lovely place to start our trip in Sri Lanka. Everyone was so accomodation and lovely! The room was also 10/10 too! Can't miss out staying here!
Nothing at all it was lovely!
Helaas geen positieve ervaring (!)
Bij aankomst met onze tuktuk werd ons geen blik waardig gegund. Iedereen met auto's werd direct geholpen. De bewaking kwam al na enkele minuten geirriteerd naar ons toe, omdat we de tuktuk 5 meter moesten verplaatsen. Reden + logica onbekend. Daarna moesten we opnieuw al onze gegevens invullen bij het inchecken & werd er bot gezegd ' pay now ', inclusief 10% service fee over het totaalbedrag inclusief BTW (dit staat niet aangegeven op Booking of op voorhand). Na betaling werd de sleutel aan ons overhandigd en werd er naar het gebouw gewezen. Zelf de kamer moeten zoeken. Badkamer zat vol schimmel. Elektriciteit werkt op goed geluk. Bij terugkomst na uiteten bij een extern restaurant (waar ons door locals werd verteld dat dit hotel haar gloriedagen zeker is verloren) was er een dj muziek aan het draaien op standje gehoorbeschadiging. Dit was nergens aangegeven of benoemd (ook niet op Booking), anders hadden we zeker niet geboekt. Ook de discolichten waren door de gordijnen van de kamer zichtbaar. Na 4 klokuren aangekeken te hebben, zijn we bij de receptie gaan vragen hoelang dit duurde. Hierop kregen we verschillende antwoorden & het uiteindelijke antwoord was dat dit iedere vrijdag, zaterdag, zondag & (soms) maandag plaatsvindt. Na de manager te hebben hebben gesproken (aan de andere kant van het hotel, want we konden elkaar niet verstaan) hebben we met veel pijn en moeite een andere kamer toegewezen gekregen. Wij wilden direct uitchecken, maar men wilde absoluut geen deel van het betaalde bedrag teruggeven. Gelukkig bleven wij maar 2 nachten. Tot onze grote verbazing werden we op de laatste avond om 17:30u door de receptie gebeld met de vraag wanneer wij zouden vertrekken. Men dacht dezelfde avond nog, maar na herhaling begrepen zij dat wij pas de volgende ochtend zouden vertrekken op officiele uitchecktijd.
L’accès direct à la plage, le personnel de la piscine et la taille des chambres
La fermeture de la salle de sport et de la piscine trop tôt
Mooie ruime kamers en veel sportfaciliteiten. Prachtig groot zwembad.
Het is in juli echt laagseizoen, dus de restaurantjes aan zee zijn gesloten. Ook kun je in deze periode niet zwemmen in zee.
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