Quality Inn & Suites Newberry

Hotels
•
Quality Inn
8.1 (376 reviews)
13954 State Hwy M-28 , Newberry , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Laundry
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (front desk & housekeeping)
Excellent breakfast and F&B variety (biscuits & gravy, waffles, hot cookies, popcorn)
Convenient/central location near amenities
Comfortable beds and functional in-room fridge/TV
Clean rooms noted by multiple guests
Cons:
Noise from other guests/stairs and lack of soundproofing
Some rooms outdated or needing small repairs
Small bathrooms and limited electrical outlets in some rooms
No elevator (accessibility/ luggage inconvenience)
Perception of being overpriced for condition
Hot tub temperature issues; isolated mildew smell reported

Categories

Cleanliness
7.6
Many guests praised room cleanliness and a well-stocked breakfast/dining area, but there are recurring isolated issues (shower curtain mildew, trim/floor stains) that reduce the score slightly.
Service
8.6
Multiple mentions of friendly, helpful front desk and cleaning staff; a few notes about older staff attitude, but overall service is a clear strength.
Location
8.7
Frequently described as convenient/central and close to amenities; one guest felt it was 'middle of nowhere' due to limited local options, but sentiment is largely positive.
Room Quality
7.8
Rooms praised for comfort (beds, fridge, working TV) and adequate size by several guests, but others reported small bathrooms, 'beat up' finishes, outdated rooms, and upstairs noise issues.
Amenities
8.2
Good on breakfast variety, popcorn/hot cookies, gift shop and functional in-room amenities; notes include an excessively hot hot tub, limited electrical outlets in some rooms, and no elevator.
Value for Money
7.4
Mixed perceptions: a few guests found the rooms cost-effective, but several explicitly called the hotel overpriced for its condition and location, lowering this score.
Food and Beverage
9
Repeatedly praised—'amazing' breakfast, biscuits & gravy, waffles, good variety, plus popular extras like hot cookies and fresh popcorn; a clear strong point.
Overall Experience
7.5
Generally positive stay reports and repeat intentions, tempered by noise complaints, occasional maintenance/cleanliness issues, and value concerns—resulting in a modestly above-average overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:29

Property Description

Welcome to Quality Inn & Suites, your ideal choice in Newberry!

Convenience at Your Fingertips:
Enjoy our 24-hour front desk and business center, ensuring all your needs are met promptly. Stay connected with complimentary WiFi available throughout the property.

Relaxation and Comfort:
Unwind in our 3-star accommodation offering a sauna and hot tub, perfect for rejuvenating after a long day of travel or exploration.

Prime Location:
Located just 102 km from Chippewa County International Airport, our hotel provides easy access for travelers.

Ready to experience comfort and convenience at Quality Inn & Suites? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 376 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.7
Room Quality: 7.8
Amenities: 8.2
Value for Money: 7.4
Food and Beverage: 9
Overall Experience: 7.5
S
Samantha • couple • us
8
2026-11-07 • via Nuitee
L
Lynda • couple • us
8
2026-10-27 • via Nuitee
L
Linda • couple • us
9
We had a fun few days and a comfortable stay.
Pros:

Convenient, friendly,comfortable and a TV we could actually work since it wasn’t a bunch of streaming. Also nice sized refrigerator and 2 places for suitcases.

Cons:

The room just needed a few small repairs and the bathroom was tiny but had a big counter and storage space underneath was a plus.

2026-10-25 • via Nuitee
S
Sara • extended_group • us
9
2026-10-23 • via Nuitee
M
Mark • couple • us
10
2026-10-17 • via Nuitee
C
Chakravorty • solo_traveller • us
9
2026-10-12 • via Nuitee
W
Wendy • solo_traveller • us
8
Pros:

Staff was friendly, including cleaning staff.
Location was good.

Cons:

Some parts of room were "beat up" looking - trim and floor stains which made it feel dirty.

2026-10-12 • via Nuitee
K
Kelly • couple • us
10
2026-10-07 • via Nuitee
D
David • couple • us
10
Pros:

Breakfast was amazing! Customer service especially at the front desk was excellent.

2026-10-07 • via Nuitee
A
Allison • couple • us
7
Quick and easy, comfy bed
Pros:

Ease of check in/ out

Cons:

The price

2026-09-19 • via Nuitee
K
Kay • couple • us
6
Cons:

hot tub was extremely hot. every place we stayed the temperature was the same: 104............Im sure you keep it that way because of how frequently it is used but my hot tub at home was never that hot.

2026-09-17 • via Nuitee
D
Duane • couple • us
10
Cons:

Beds are too soft. The people in the room above us tromped o the floor all afternoon,good thing they went bed eventually. And no elevator. I requested ground floor room so I didn’t have to drag luggage up the stairs.

2026-09-16 • via Nuitee
B
Birdenna • solo_traveller • us
10
Pros:

Very friendly and knowledgeable staff.

2026-09-13 • via Nuitee
A
Angela • couple • us
7
2026-09-09 • via Nuitee
S
Shiva Kumar • extended_group • in
10
2026-09-08 • via Nuitee
C
Christopher • solo_traveller • us
10
2026-09-08 • via Nuitee
B
Brian Jones • solo_traveller • us
10
Pros:

Nice room

Cons:

Older staff needs work on attitude. Younger staff was great.

2026-09-05 • via Nuitee
M
Michelle • solo_traveller • us
10
Pros:

Great location and great staff , the breakfast was good biscuits and gravy ,waffles. Eggs cereal and toast. The beds were super comfortable . I will stay here again next time I'm around the area

Cons:

Nothing everything was good

2026-09-03 • via Nuitee
S
Suraj • family_with_children • us
8
2026-08-31 • via Nuitee
E
Elliott • solo_traveller • us
10
Pros:

The location was key for us. We enjoyed all of it, room cleanliness, and friendly staff.

2026-08-23 • via Nuitee