Victoria Guest Accommodation & Studio Apartments

Stairs, very steep for elderly people especially when carting a suitcase etc,sink to small, impossible to fill kettle under the tap kettle couldn’t be poured without dripping everywhere , no where to put clothes, had no drawers or wardrobe had to live out of the suitcase, no fridge , to keep milk or water cold, had to rely on staff to provide milk satchets as we couldn’t buy milk ( no fridge)

Nothing

No where in the bathroom to put anything, had to put everything on the floor , could do with a shelf and maybe a hook behind the door .

Bit bright in the morning, even with the curtains closed

As a solo traveller, i was not 100% sure of my safty as no staff on site

Its very outdated. The room was okay, fairly clean but the en suite was shabby. Broken toilet seat and old bathroom cabinet that pulls over when you open the door of it. We didnt use the shower as it didnt feel clean. The corridors smelt funny and the doors to the rooms were were squeaky as hell. You could see some of the sea if you stuck your head out of the window but couldn't see it through them as they were filthy. The WiFi didnt work and the A/C was non existent. No fridge, just a kettle and a couple of dirty cups. We wouldn't stay here again.

The room smells. The pillows are old and the corridor smells
There were no staff. The entrance is old and unappealing

Uncomfortable beds no bar no staff onsite. Quality of the room not worth the price paid would not stay there again

AVOID AVOID AVOID AT ALL COST.
Our experience at Victoria Guest Accommodation & Studio Apartments was absolutely dreadful and felt like a complete scam. We booked for two nights but could not bring ourselves to stay the second night because of the appalling conditions. The room was extremely dirty. The walls, doors, and carpets all looked like they had not been properly cleaned or refreshed in years. Most disgustingly, the bed sheet on my wife’s bed was stained (picture), which immediately made us question the hygiene standards of the entire property.
What was also completely unacceptable was the bathroom situation. We were expected to share one shower and one toilet with another room, but the bathroom was not even on the same floor. We had to go up a narrow and steep public staircase just to use it, which was both inconvenient and shocking considering this was never made clear in a reasonable way when booking. The most unbelievable part is that we paid £92 per night for this. For that kind of money, we expected at least basic cleanliness and comfort, not conditions that made us want to leave immediately.
Needless to say, we ended up leaving and booking a proper hotel elsewhere because staying there any longer was simply not an option. This was the worst accommodation experiences we have ever had, and we would strongly warn others not to waste their money here.

We only had hot water for 1 of the 2 days the hot water tap in the kitchen didn't work and there was no shower the beams are so low my husband banged his head in the night and got a black eye

A long way from anywhere that served breakfast at 8am.
A long walk from the railway station.
No reception staff
The velox windows were left open due to the unseasonal heat but a rain storm occured and water poured onto one of the beds. We left a note but I would have been helpful if staff had been on hand.

The Mattress was extremely poor quality, the scatter cushions were really smelly, the carpet was dirty and sticky.

TV didn't work ... it kept going off,
There was no bin for rubbish,
There was no teaspoon to stir the coffee/'tea
We got woke up at 5am by someone banging/kicking a door

Bed was very uncomfortable and the shower was cold. Coffee facilities but no teaspoon.
The Property was very basic.
Other guests coming in 2am very loud past the room.

No contact with any staff