Pets allowed

Facilities

Free beach shuttle
Non-smoking rooms
Restaurant
Terrace
Pets allowed
Luggage storage
Fax/photocopying
Ski storage
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable rooms
Good breakfast
Cons:
Small room size
Language barrier noted

Categories

Cleanliness
8.5
The bed is very comfortable and clean, indicating a positive sentiment.
Service
8.8
The staff are very friendly and accommodating, with personalized service noted in reviews.
Location
9
Perfect location near slopes and amenities, consistently praised in multiple reviews.
Room Quality
8.5
Rooms are described as comfortable and warm, though some mention small size.
Amenities
8.5
Adequate amenities reported, including kettle and breakfast options mentioned.
Value for Money
8.4
Standard value for this hotel tier, adequate for the offerings.
Food and Beverage
8.5
Breakfast options are varied enough to satisfy guests, with positive remarks about quality.
Overall Experience
8.6
Guests express satisfaction overall, with several mentions of returning for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:01

Property Description

Charming Valais Style Hotel Near Cable Cars

Convenient Location and Stunning Views
Hotel Burgener is perfectly situated next to the Alpin Express and Spielboden-Platt Cable Cars, providing easy access to the mountains. The 9-hole golf course nearby offers additional recreation options, while the short distance to Saas Fee's center ensures a lively atmosphere.

Delicious Dining Options and Modern Bar
Indulge in a variety of Swiss delicacies, grilled dishes, and finger foods at the hotel's restaurant. After a day of adventures, unwind at the après ski bar with a contemporary lounge area, offering a perfect setting to relax and socialize.

Exclusive Guest Benefits for Unforgettable Stays
Receive a complimentary pass upon arrival for access to free public transport and cable cars during summer, and enjoy discounts on various activities in winter. These added perks enhance your overall experience at Hotel Burgener.

Book now for an unforgettable stay at Hotel Burgener and enjoy the perfect blend of comfort, convenience, and hospitality.

Important information:

Please note that Saas Fee is a car-free village. There are enough parking spaces available at the entrance to Saas Fee.

Please note that check-in takes place at Hotel Larix. The reception there is open until 18:00 in summer and until 20:00 in winter. If you expect to arrive after that time, please contact the property in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for CHF 54.50 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 131 reviews
Cleanliness: 8.5
Service: 8.8
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.4
Food and Beverage: 8.5
Overall Experience: 8.6
J
John • solo_traveller • ch
5
Cons:

The only plug socket in the room was taken by the tv

2026-02-13 • via Nuitee
B
Bruno Chailley • couple • ch
8
2026-01-29 • via Nuitee
J
Joao • extended_group • pt
7
2026-01-25 • via Nuitee
E
Eric • solo_traveller • ch
8
Pros:

qialite prix bein

Cons:

Restaurants cuisine nul9

2026-01-24 • via Nuitee
M
Marc-andré • solo_traveller • ch
8
Pros:

Bien placé restaurant très bon et bonne ambiance

2026-01-22 • via Nuitee
R
Remo • couple • ch
10
Schönes Saas-Fee
Pros:

Die Lage ist Topp,das Personal sehr freundlich,Essen war sehr fein,sehr ruhig in der Nacht,Erika ist mega freundlich.

Cons:

Was wir schade fanden war am morgen da es leider keine Eier mehr gibt weil es ein zwei Sterne Hotel sei das haben wir nicht ganz verstanden besser die Früchte weg und dafür Eier lassen.

2026-01-20 • via Nuitee
C
Christian • couple • ch
7
2026-01-20 • via Nuitee
G
giovanni • solo_traveller • it
9
2026-01-20 • via Nuitee
D
Dave • couple • ch
8
magnifique période , neige superbe , bon accès aux pistes
Pros:

Petit déjeuner simple, l'on doit demander pour chaque café, noix rances pour le bircher mais bon yaourt.

Cons:

difficulté à joindre la réception de l'autre hôtel pour que l'on vienne nous chercher

2026-01-20 • via Nuitee
L
Line • couple • ch
8
2026-01-20 • via Nuitee
N
Neil • couple • ch
8
Pros:

Basic accommodation in central location. Excellent breakfast

Cons:

Could organise the ski room better - tidy up, ski racks, boot driers

2026-01-19 • via Nuitee
R
Ray • solo_traveller • us
10
2026-01-19 • via Nuitee
L
Leigh • solo_traveller • gb
1
Terrible asbestos cracked ceilings.
Pros:

Location.

Cons:

The room was full of serious dangerous cracks on the ceiling. Asbestos ceiling with dangerous cracks is not what a hotel should be offering. These dangerous rooms need serious repair. Urgently. A huge health and safety risk to guests. I don't understand a 5 star review for such a dump of a hotel.

2026-01-18 • via Nuitee
C
Clovis • couple • ch
7
2026-01-16 • via Nuitee
S
Sanford • solo_traveller • us
10
2026-01-16 • via Nuitee
C
Claude-Hélène • couple • ch
10
C’était top top
Pros:

Son emplacement, le matelas pour dormir impeccable malgré tout la chambre un peu petite mais pour 1 nuit et seulement dormir on s’y accommode très bien.

Cons:

Il manque des fœhns dans les chambres, y a pas d’ascenseur et monter 4 étages en tenu de ski pas toujours aisé. Le ski room est pas terrible, mal placé (au sous-sol) et pas très propre.

2026-01-14 • via Nuitee
P
Pierre-Olivier • solo_traveller • ch
6
Saas-Fee toujours impec mais cet hôtel devrait ou revoir ses prix à la baisse ou moderniser
Pros:

Buffet du petit-déjeuner correct RAS
Premier jour, service impeccable, second jour la personne semblait dépassée malgré le peu de clients ensembles
Local très froid

Cons:

Les chambres deviennent de plus en plus vieillottes, les vannes thermostatiques des radiateurs sont à réparer.
Les odeurs de cuisines montent dans les étages.

2026-01-12 • via Nuitee
B
Brigitte • couple • ch
7
2026-01-11 • via Nuitee
J
Jørgen • family_with_children • dk
8
Glimrende sted
Pros:

God morgenmad, fin placering tæt på lifter

Cons:

Udsugning, der var ingen udsugning på badeværelse, ventilator defekt

2026-01-09 • via Nuitee
A
Adela • solo_traveller • ch
5
Pros:

Die Lage

Cons:

Die Kälte im Restaurant auch beim Frühstück

2026-01-08 • via Nuitee