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Facilities
Property facilities
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Offsite parking discounted rates available
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Air conditioning
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Swimming pool
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Room service
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Terrace
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Ironing service
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Shared kitchen
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Guest rooms disinfected between stays
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Cashless payment available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Covered parking
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in the indoor pool, fitness centre, sauna, and billiards available at Totem Hotel. Stay connected with free Wi-Fi throughout the property.
Modern Comfort
Relax in the bright, air-conditioned rooms with modern décor. Enjoy entertainment on the flat-screen TV, and convenience with a refrigerator and a private bathroom in each room.
Culinary Delights
Savor a fusion of Asian and European cuisine at the on-site bistro. Quench your thirst with a wide selection of beverages at the bar.
Experience comfort and luxury at its best at Totem Hotel. Book now to secure your stay in this tranquil oasis in Shymkent.
Property Policies
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
Расположение
Персонал очень вежливый отзывчивый, прям супер. Чистота в комнатах. Завтрак насыщенный.
Я не местный. Но кажется в пешой доступности ничего нет. А так все норм, район тихий.
Excellent boutique hotel in a perfect location for me. I had a Jr. Suite and it was very impressive size.
The reception lady was super nice and friendly. You can definitely feel that everybody cares for you as a customer. I will definitely stay there again when I come to visit my customers
I don't think there is anything that I didn't like
The hotel is modest, but cozy. It's located in a quite place, but I felt a bit cut off the city there, especially in the evenings because the street is not lightened.
However, the bus stations are near and the location is well connected to the city centre.
The room was okay. I liked that there were very big towels and many hooks in the bathroom.
Breakfast was rich and tasty. What was pleasant is that the staff tried to find out ways to offer vegan food for the guest.
Overall, the staff is kind and polite.
I didn't like that there was only one 0,5l bottle of water for 2 persons for 3 nights as well as 1 black teabag and 1 green teabag. It was not added for the second and third nights.
Bed linen were a little bit torn.
The mosquito nets are also somehow torn and all three nights we had a fight with mosquitoes. Eventually, we got many bites that were itchy.
Everything was clean, we got fresh towels and bottles of water daily, the staff was very friendly, and the breakfast was included while the price was extremely reasonable!
Honestly I don't have any complaints but I guess my only tiny thing is that it was the exact same breakfast every morning. Granted it was good and included in the price so it's fine with, but a greater variety would be nice too.
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