Graf Hotel

Hotels
9 (47 reviews)
Eримбетова 87 улиица Еримбетова 87 микрорайон северо-восток , Shymkent , kz

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and cozy hotel
Good breakfast
Cons:
Noisy at night
Staff language barrier

Categories

Cleanliness
8.39
Mixed sentiments; while some reviews praise cleanliness, others have negative comments.
Service
9.36
Guests noted that the staff was trying hard despite language barriers.
Location
9.4
No specific comments, assigned standard quality for this hotel tier.
Room Quality
7.85
Some complaints about noise and room size, affecting overall sentiment.
Amenities
9.38
Guests were satisfied with the available facilities.
Value for Money
9.34
Generally viewed as good value considering the price.
Food and Beverage
9.39
Breakfast received positive remarks, contributing to good food experience.
Overall Experience
8.86
Guests appreciate many aspects, though noise was a concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:52

Property Description

Luxurious Accommodations
Graf Hotel in Shymkent offers elegant 4-star accommodations with modern amenities. Each room is equipped with air conditioning, a flat-screen TV, and a cozy seating area. The hotel provides free WiFi, room service, and a shared kitchen for convenience.

Relaxing Outdoor Spaces
Guests can unwind in the hotel's beautiful garden or on the inviting terrace, perfect for enjoying the pleasant Shymkent weather. The shared lounge is ideal for socializing or enjoying a drink from the bar.

Exceptional Dining Experience
Indulge in a delicious buffet or halal breakfast at Graf Hotel. The on-site restaurant serves up a variety of tasty dishes to satisfy your cravings. The multilingual staff are available 24/7 to ensure your stay is comfortable and enjoyable.

Book your stay at Graf Hotel now and experience luxury and comfort in Shymkent!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9
Based on 47 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 8.86
A
Aidar • couple • kz
10
Pros:

Чисто и уютно

2026-04-03 • via Nuitee
Айдана • couple • kz
10
2026-03-25 • via Nuitee
Мухтар • couple • kz
10
2026-03-16 • via Nuitee
Акмарал • couple • kz
10
Наша любимый отель
Pros:

Район, тишина, персонал, завтрак,чистота

Cons:

Все понравилась

2026-02-27 • via Nuitee
Ержан • solo_traveller • sa
9
2026-02-22 • via Nuitee
Нуржан • couple • kz
7
Pros:

Чисто не было

Cons:

Персонал плохо

2025-09-18 • via Nuitee
Ангелина • solo_traveller • ru
10
2025-09-13 • via Nuitee
Ильяс • couple • kz
9
Pros:

Чистый, уютный отель! Лучшее в категории цена-качество!

2025-09-10 • via Nuitee
A
Ainura • couple • kz
10
Pros:

Все как обещали

Cons:

Халаты не белоснежные

2025-09-07 • via Nuitee
K
Kakhramon • extended_group • uz
10
2025-09-06 • via Nuitee
Куралай • family_with_children • kz
10
2025-09-01 • via Nuitee
T
Tolegen • solo_traveller • kz
10
2025-08-29 • via Nuitee
Наталья • solo_traveller • kz
9
Pros:

Чисто, уютно, всё необходимое есть.

2025-08-26 • via Nuitee
M
Murat • solo_traveller • kz
10
2025-08-21 • via Nuitee
G
Gulamova • couple • uz
5
Pros:

Завтрак хороший. Чистота, полотенца меняют каждый день. Единственное, что мне не понравилось, — это то, что отель похож на бордель. Ночью невозможно спать. Каждую ночь слышны крики и вопли. Стены тонкие. Все голоса слышны как у себя в комнате. За эту цену комнаты очень маленкие. В турции в центре когда я жила за такую жу цену была намного лучше. И комната была звукоизоляцией и большой намного. В этой гостинице только завтрак понравился. Остально нет.

2025-08-20 • via Nuitee
D
Dini • solo_traveller • id
10
Nice comfy hotel
Pros:

The hotel is clean, comfy. The staff barely speaking english but trying. All were good and nice. I like the hotel.

Cons:

I need to put my quilt sheet king size on my own, something that I dont do back in my country because tropical. I could ask their help but I decide it to learn to do it. Not easy tho hahaha

2025-08-18 • via Nuitee
Шамсулло • couple • kz
10
2025-08-08 • via Nuitee
I
Islomjon • couple • uz
10
Ассаламу алекум Спасибо большое Данилу за помиш так встречал и помогал за всю спасибо большое
Pros:

Ассаламу алекум Спасибо большое Данилу за помиш так встречал и помогал за всю спасибо большое

2025-08-07 • via Nuitee
K
Khamdamov • young couple • uz
10
Exceptional
2025-02-17 • via Nuitee
D
Damir • review category business travellers • kz
7
Good mid level stay in Shymkent
Pros:

It is quite a good hotel with an optimal choice of food for breakfast. The bed linen is clean and fresh, hygiene products are available.

Cons:

The sound insulation in the rooms is far from good. Everything was audible.

2024-12-30 • via Nuitee