The Madsen Boutique Hotel

Hotels
8.8 (638 reviews)
64 Main Road , Penguin , au

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable bed
Cons:
Cleanliness issues
Limited parking
Outdated facilities

Categories

Cleanliness
8.15
Some reviews mentioned issues with cleanliness, such as mould on windows and unclean rooms.
Service
9.62
Multiple reviews praised helpful and friendly staff.
Location
10
The location received high praise for being central and close to the beach.
Room Quality
8.11
Feedback indicates mixed quality; some rooms were comfortable while others had issues like cramped space or outdated facilities.
Amenities
7.64
Some amenities were lacking or in need of repair (e.g., toaster and shower head).
Value for Money
8.6
Overall value was considered fair but not exceptional, with some maintenance issues present.
Food and Beverage
9.15
Complimentary items received positive feedback, though some beverages were noted as stale.
Overall Experience
9.15
A generally positive experience, but noted issues detracted slightly from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:13

Property Description

Luxurious Accommodations
The Madsen Boutique Hotel in Penguin offers elegantly designed rooms with modern amenities, including flat-screen TVs and private bathrooms. Some rooms even feature a cozy seating area for relaxation.

Top-Notch Facilities
Guests can enjoy a range of facilities such as a fitness centre, shared lounge, and a bar. The business centre with a fax machine and photocopier caters to the needs of business travelers.

Convenient Location
Located close to Devonport and Burnie, this hotel provides easy access to nearby attractions. The tour desk is available to help guests plan their outings effectively.

Experience luxury and convenience at The Madsen Boutique Hotel. Book your stay now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 30 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 638 reviews
Cleanliness: 8.15
Service: 9.62
Location: 10
Room Quality: 8.11
Amenities: 7.64
Value for Money: 8.6
Food and Beverage: 9.15
Overall Experience: 9.15
M
Michele • couple • au
6
This was a lovely location and although the room/building is old, the location makes up for it. Door lock was rathe
Pros:

The view and location

Cons:

Pillows, smoke detector (hanging open and looked to have no battery), door lock entry to room (took several times to open, prefer key or swipe card for ease of use)

2026-07-09 • via Nuitee
D
Darren • couple • au
9
Great spot great location
Pros:

The location was great, comfortable rooms

2026-07-06 • via Nuitee
T
Teresa • solo_traveller • au
10
2026-07-06 • via Nuitee
N
NITTAYA • couple • th
1
Just has badly more in my feelings
Pros:

didn’t like anything about this hotel.

The room we originally booked had no running water. The owner moved us to another room and charged us extra, but the new room was extremely dirty. We stayed for 7 nights, and not once did anyone come to clean the room. It was full of dust, and we had to breathe in dust every night while sleeping.

There was never any staff available in the office. Whenever we needed help, no one came out to assist us. My sister stayed in the room upstairs, and her door could only be unlocked from the outside, so someone had to go upstairs and open the door for her every single day.

This is the worst hotel I have ever stayed at. There is no elevator, and from 6 a.m. every morning until late at night, we could hear guests dragging their suitcases up and down the stairs. The noise was constant and very disturbing.

What should have been a relaxing holiday turned into a frustrating and disappointing experience. The money we paid was absolutely not worth it. I travel almost every month and have always trusted Booking.com, but nothing about this hotel matched its description or rating.

I believe Booking.com should remove this property from its website or at least review its rating. Other travelers should not have to experience the same disappointment that we did. This hotel should be listed as a low-star property, not a 4- or 5-star accommodation.

Cons:

Everything here very dirty.

2026-07-05 • via Nuitee
S
Siimone • solo_traveller • au
8
Pros:

The room was really big, had great views, the bed was extremely comfotable and the shower had great pressure.

Cons:

The room updating

2026-06-30 • via Nuitee
D
Deane • couple • au
5
Wont be back unfortunately the location is great price is way over the top for what you get
Cons:

Shower was poor could barley turn the tap on hard to control water temp was hot then cold. Couldn't fill the bath up as the water went cold. Wasn't worth the $329 a night.
Had trouble accessing the property as there was no reception on site at 2pm on a Saturday arvo.

2026-06-28 • via Nuitee
A
Anthony • solo_traveller • au
5
One night stay ok, anything beyond, look elsewhere
Pros:

Great location

Cons:

No staff were present during a 4 night stay, room was not cleaned nor serviced on any day, kirtchen is not up to standard and any washing up had to be done in the bathroom sink. No access to a vaccumm in room, dishwasher etc. General service delivery for a long stay is not up to standard.

2026-06-26 • via Nuitee
C
Catherine • solo_traveller • au
9
Perfect
Pros:

Everything, it was great.

Cons:

There were no staff there - no issue for us. But maybe for some.

2026-06-22 • via Nuitee
N
Nicola • couple • au
8
Pros:

Lovely room.

Cons:

Other incredibly noisy and foul mouthed guests spoilt the night with excessive noise late at night and early in the morning - we all had to suffer because USA beat Australia in the World Cup!

2026-06-21 • via Nuitee
N
Nadia • solo_traveller • au
10
incredibly relaxing, just what I needed
Pros:

The view, the insanely comfortable bed. so spacious, The spa with views of the ocean while relaxing in it, and watching tv.
My absolute favorite place to stay

2026-06-20 • via Nuitee
J
JULIE • couple • au
8
2026-06-16 • via Nuitee
D
david • couple • au
8
Great location and facilities, very comfortable 👍
Pros:

Location was excellent

Cons:

No lift to the room.
Steep stairs

2026-06-13 • via Nuitee
C
Catherine • couple • au
9
2026-05-31 • via Nuitee
N
nicolas • solo_traveller • au
10
2026-05-31 • via Nuitee
N
Nicole • solo_traveller • au
9
Pros:

Beautiful room plenty of coffee and wine options available in the lobby

2026-05-30 • via Nuitee
A
Alan • solo_traveller • gb
8
2026-05-27 • via Nuitee
T
Troy • solo_traveller • au
9
Great place
Pros:

The central location was great ,close to everything.
Owner and staff were very helpful and very nice.
Room was large and comfortable.Beach right across the road was very calming .

Cons:

Nothing

2026-05-25 • via Nuitee
P
Peter • couple • au
8
Pros:

Great location, easy access to town and beach.
Supermarkets right next door.

Cons:

Small room with barely enough room to put bags and was dark. Not like the photo.

2026-05-21 • via Nuitee
M
Matthew • solo_traveller • au
10
Pros:

everthing

2026-05-15 • via Nuitee
A
Andrew • solo_traveller • au
8
2026-05-14 • via Nuitee