The Madsen Boutique Hotel

Hotels
8.8 (575 reviews)
64 Main Road , Penguin , au

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable bed
Cons:
Cleanliness issues
Limited parking
Outdated facilities

Categories

Cleanliness
8.15
Some reviews mentioned issues with cleanliness, such as mould on windows and unclean rooms.
Service
9.62
Multiple reviews praised helpful and friendly staff.
Location
10
The location received high praise for being central and close to the beach.
Room Quality
8.11
Feedback indicates mixed quality; some rooms were comfortable while others had issues like cramped space or outdated facilities.
Amenities
7.64
Some amenities were lacking or in need of repair (e.g., toaster and shower head).
Value for Money
8.6
Overall value was considered fair but not exceptional, with some maintenance issues present.
Food and Beverage
9.15
Complimentary items received positive feedback, though some beverages were noted as stale.
Overall Experience
9.15
A generally positive experience, but noted issues detracted slightly from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:13

Property Description

Luxurious Accommodations
The Madsen Boutique Hotel in Penguin offers elegantly designed rooms with modern amenities, including flat-screen TVs and private bathrooms. Some rooms even feature a cozy seating area for relaxation.

Top-Notch Facilities
Guests can enjoy a range of facilities such as a fitness centre, shared lounge, and a bar. The business centre with a fax machine and photocopier caters to the needs of business travelers.

Convenient Location
Located close to Devonport and Burnie, this hotel provides easy access to nearby attractions. The tour desk is available to help guests plan their outings effectively.

Experience luxury and convenience at The Madsen Boutique Hotel. Book your stay now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 30 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 575 reviews
Cleanliness: 8.15
Service: 9.62
Location: 10
Room Quality: 8.11
Amenities: 7.64
Value for Money: 8.6
Food and Beverage: 9.15
Overall Experience: 9.15
A
Alfonso couple au
7
2026-04-09 via Nuitee
C
Clare couple au
6
Disappointing for a 'boutique hotel"
Pros:

Right on the waterfront. Penguin is so tiny, most accommodation is on or beside the beach anyway.

Cons:

Very ordinary accommodation. Not 4 star, more like 2.5, and not what we expected for boutique accommodation. Room 3 is up a very steep, very narrow staircase with views of a wall and roof tops. Very tired, very small and not particularly comfortable. Shower over bath makes for difficult and dangerous in and out. We received no info on how to get in and lucky someone saw us looking confused at the front door. No contact with anyone else. On the main street with parking out the front on the street. Disappointing for the price.

2026-04-09 via Nuitee
D
Denise couple au
1
Pros:

The Location was central

Cons:

The room was dated and had cobwebs everywhere, the heater was insufficient to heat the room. The toilet seat was barely attached, the shower was so low that a child would struggle to fit under it. The walls were so thin we heard every other guest in the hotel if they so much as sneezed and when it was windy there was a constant banging from a roof sheet outside the window and if you consider this is the northwest, it is always windy.

2026-04-07 via Nuitee
M
Marisa couple au
10
A unique hotel in every way.
Pros:

A beautifully renovated hotel that combines every comfort with nature and art. The rooms are spacious and comfortable and a substantial and well cooked breakfast is included in the price. The owners are very happy to make recommendations when it comes to eating out and enjoy showing you the features of the hotel such as the lead light and the conservatory. It is very welcoming and is a lovely space to relax.

2026-04-01 via Nuitee
K
Katie McF solo_traveller gb
8
Very comfortable stay on the front of Penguin
Pros:

The most humongous and comfortable bed I've slept in. Room was huge and really comfortable.

Cons:

Not sure the bathroom had been cleaned. Hair in the shower and a used soap in the soap holder.
Never met the staff so couldn't comment.

2026-03-31 via Nuitee
T
Terry family_with_children au
9
Pros:

Great location , big room

Cons:

The bed was a bit lumpy

2026-03-31 via Nuitee
L
Lyndall extended_group au
9
Great location to see the best of Penguin!
Pros:

Great location

2026-03-30 via Nuitee
K
Kayla couple au
9
Very indulgent, happy we stayed.
Pros:

Luxury facilities, good location.

Cons:

By the road.

2026-03-29 via Nuitee
M
Micallef couple au
8
2026-03-24 via Nuitee
P
Patricia solo_traveller au
9
Cons:

Lack of parking had to find somewhere close to property when local people and visitors moved on

2026-03-23 via Nuitee
S
Sangster family_with_children au
9
Pros:

Location and comfort

Cons:

Stairs and parking on the street

2026-03-22 via Nuitee
L
Lesley extended_group au
10
2026-03-21 via Nuitee
J
Jeannie solo_traveller au
7
Great location and the staff were very friendly and helpful
Pros:

Great central location.

Cons:

All good

2026-03-18 via Nuitee
K
Kristel couple au
7
Pros:

It was quite and cozy and great location very central and clean

Cons:

Me and my partner where staying in room 3 The only negative thing which is not a real big negative but the head board behind the bed was either extremely loose or broken and I’m not sure if anyone’s aware of it but maybe require some sort of attention to it I only noticed it as I wanted to move the second pillow but it was just shoved in between the bed and the headboard and the headboard fell forward a bit so I put the pillow back between the bed and head board

2026-03-17 via Nuitee
D
Debbie couple au
6
Pros:

Bed comfortable, kitchenette was useful.

Cons:

Not what we were expecting. No parking on site. Only street parking.

2026-03-17 via Nuitee
K
KERRY couple au
8
2026-03-14 via Nuitee
W
William couple au
6
2026-03-12 via Nuitee
D
Dion couple au
10
2026-03-11 via Nuitee
K
Karen couple au
6
Pros:

Location

Cons:

Old and needs an update.

2026-03-11 via Nuitee
B
Byron couple au
9
I would stay again it was amazing
Pros:

I loved where the property was located an the balcony, we loved the moving bed the large tv the spa overall everything

Cons:

The only down fall slightly was the shower got rlly hot and got the when you turned it the tiniest bit and couldn’t get the perfect temp but it was still amazing

2026-03-10 via Nuitee