The Grand Piano Hotel

Hotels
8.4 (320 reviews)
26 a Tsereteli Street , Kutaisi , ge

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Room condition varies
Lack of basic amenities

Categories

Cleanliness
7.31
Multiple reviews indicated cleanliness concerns, such as hair in the shower and general dirtiness in some rooms.
Service
9.28
Repeatedly praised for friendly and helpful staff.
Location
9.32
Multiple reviews emphasized the hotel's convenient and central location.
Room Quality
7.77
Mixed reviews; some rooms described as functional, but others noted they were dated.
Amenities
7.8
Some guests noted the absence of basic amenities like toiletries and a lack of cleanliness.
Value for Money
8.76
Generally perceived as good value for money based on location and service.
Food and Beverage
8.31
Positive feedback for breakfast mentioned.
Overall Experience
8.68
Overall satisfaction indicated, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:39

Property Description

Central Location
The Grand Piano Villa is conveniently located near major attractions like Colchis Fountain, Motsameta Monastery, and Gelati Monastery.

Comfortable Accommodation
Enjoy non-smoking rooms with free WiFi, a shared lounge, and some units offering balconies with river views and kitchen facilities.

Convenient Transportation
Explore Kutaisi easily with Kutaisi Train Station and the airport nearby, with the option of a paid airport shuttle for your convenience.

Book your stay at The Grand Piano Villa now to experience a perfect blend of comfort and convenience during your Kutaisi getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 320 reviews
Cleanliness: 7.31
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.68
T
The Flaneur • family_with_children • us
3
2025-10-04 • via Nuitee
D
Data • extended_group • de
8
2025-10-03 • via Nuitee
N
Nargiz • extended_group • kz
10
Pros:

Очень приветливый персонал и хороший завтрак. Расположение отеля удобное, все в шаговой доступности👍🏻

2025-09-30 • via Nuitee
R
Rudolph • couple • se
10
2025-09-30 • via Nuitee
E
Eléné • extended_group • ge
9
Pros:

L'emplacement de l'hôtel, situé dans un bel immeuble, est parfait pour visiter Kutaisi et ses alentours. La chambre était très fonctionnelle. La gérante est très réactive et offre d'excellentes recommandations.

2025-09-29 • via Nuitee
A
Agnieszka • extended_group • pl
10
2025-09-15 • via Nuitee
S
Sergei • couple • ge
8
2025-09-15 • via Nuitee
A
Agnieszka • extended_group • pl
10
2025-09-15 • via Nuitee
L
luai • couple • sa
7
Pros:

المكان جدا نظيف عبارة عن غرفة في بوتيك

Cons:

مافي شطاف في الحمام وهذي مشكلة في عموم جورجيا

2025-09-14 • via Nuitee
A
Andria • couple • cy
7
Pros:

It's in a good location in Kutaisi, walking distance to everything you would like to see around the city.

2025-09-14 • via Nuitee
I
Iryna • couple • ca
10
2025-09-13 • via Nuitee
E
Evan • couple • gb
10
2025-09-11 • via Nuitee
A
ALEJANDRO • solo_traveller • es
9
Pros:

Everything perfect. Receptionist was so helpful.thanks

2025-09-10 • via Nuitee
P
Paula • couple • es
8
Suficiente para una noche
Pros:

La ubicación y la amabilidad de Nicola

Cons:

No hay que mirar los alojamientos de este país con ojos occidentales. El aire viejo, poco cuidado y sucio es algo bastante común en general. Si bien creo que se podía dar un lavado de cara y un mantenimiento a este alojamiento. La habitación era muy grande pero los muebles tenían literalmente los años de la casa (más de 100).

2025-09-09 • via Nuitee
N
Natalie • extended_group • au
10
Great central location
Pros:

Very well located. Easy check in. Friendly staff. Great value for money.

Cons:

We couldn’t find the tv remote (not a big deal, we could’ve asked the reception but didn’t bother)

2025-09-07 • via Nuitee
T
Tina • couple • de
10
Gutes Ambiente, freundliches Personal 😊
Pros:

War alles sehr nett.

2025-09-02 • via Nuitee
J
Jul • extended_group • ru
4
Pros:

Приспособление для подъёма багажа). Удобное расположение.

Cons:

В номере было грязно. В душе клок волос на стене, вода на полу, пол так же вымыт. Матрасы не удобные. В номере ни воды ни стаканов.

2025-09-02 • via Nuitee
M
Maksim • couple • ge
10
2025-09-01 • via Nuitee
A
Aleksejs • family_with_children • cy
10
2025-09-01 • via Nuitee
V
Vazha • extended_group • ge
10
2025-08-30 • via Nuitee