Prairie Inn

Our room had a slow drain sink. So you had to use water sparingly, which is a good thing. Probably fixed by now.

They have always had plumbing issues that never seem to be fixed. Just expect a leaky tap on one of the sinks or bathtubs. I seem to have one every time. I just close the bathroom door and let them know,

What we didn't like ....was leaving.... We loved our stay at the prairie inn.

TV was to small.

Sorry to leave so soon.

The breakfast was pretty basic but adequate.

Faucets are hard to turn but no big deal

The desk closed an hour early, so we arrived to a closed hotel. Our phones were being difficult but a step father of an employee arrived with us so he came out to tell us our keys were under the mat. So far, so good. After roughly half an hour we, my brother in another room found a lot of hair on the matrass and all pillows AND 4 bottles of heavy alcohol underneath the matrass and I, in my room, on two of my pillows and matrass also found a lot of black hair. We were disgusted. After calling booking.com, given the time and our phones being difficult + high phone costs, we moved to a different hotel. Booking reinsured us that they got it and let us know we didn't have to pay for this hotel. The next morning, Prairie Inn made us a no show (rectified later). The unfriendly tone in the private chat about the extra costs (price difference with the new hotel plus phone costs to booking.com, in total around €90), which they refuse to pay, made this an experience we rather forget. The hotel blamed us for not calling them (but with a flight the next morning we didn't want to deal with that and we had no confidence in this hotel anymore), yet calling it a joke that we claim phone costs. We are very, very angry and even more disappointed. Do not stay here. Hopefully booking.com will do something about this, but the hotel is not going to do anything besides claiming I have to deal with this through booking (and booking tells me the hotel does not want to settle to anything).

Edit, given the response:
I indeed was not charged because I made sure I wasn't, but somebody (either Booking.com or you) tried multiple times. We were at the hotel from 20:54 till 22:20. That includes getting our stuffed we unpacked, taking pictures/video and calling Booking.com. I'll upload the pictures as proof for others to see, as you say we scam you. YOU SCAMMED US! And read: I say private chat, not on the phone. Phone costs are for calling Booking.com.