The Reina Hotel

Hotels
8.3 (197 reviews)
BİNBİRDİREK MAHALLESİ DİZDARİYE YOKUŞU NO :16 , Istanbul , tr

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Poor cleanliness
Inadequate room amenities

Categories

Cleanliness
7.03
Several comments about poor cleanliness, including dirty sheets and mold.
Service
10
Young staff are noted for going the extra mile to help guests.
Location
9.5
Hotel is very near to key attractions like the blue mosque.
Room Quality
7.54
Issues with unclean sheets and missing amenities impacted the experience.
Amenities
6.49
Lack of basic amenities like a kettle and sufficient towels.
Value for Money
8.52
Location and price are beneficial but quality is lacking.
Food and Beverage
8.48
Tea availability downstairs addressed some concerns, but no in-room facilities.
Overall Experience
8.83
Overall, the experience had positives but significant issues with cleanliness and room amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:11

Property Description

Modern Comfort and Convenience

The Reina Hotel, nestled in the heart of Istanbul, offers modern comfort and convenience for all guests. With stylish non-smoking rooms, free WiFi, and a welcoming shared lounge, this 3-star hotel is the perfect choice for travelers looking to explore the city.

Prime Location

Situated just a stone's throw away from the iconic Blue Mosque, Basilica Cistern, and Hagia Sophia, The Reina Hotel boasts a prime location for sightseeing enthusiasts. Guests can easily immerse themselves in the rich history and culture of Istanbul with major attractions within walking distance.

Personalized Service

From the 24-hour front desk to the attentive concierge services, The Reina Hotel ensures that every guest enjoys personalized service throughout their stay. Whether it's arranging city tours or providing currency exchange, the dedicated staff goes above and beyond to make your visit memorable.

Experience the best of Istanbul at The Reina Hotel - book your stay now for an unforgettable journey in this vibrant city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Adults stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 197 reviews
Cleanliness: 7.03
Service: 10
Location: 9.5
Room Quality: 7.54
Amenities: 6.49
Value for Money: 8.52
Food and Beverage: 8.48
Overall Experience: 8.83
A
Allambergenova • family_with_children • uz
7
Pros:

Уютная комната чисто вежливые персоналы

Cons:

Реально крутой спуск до отеля
Горячий воды не всегда было

2026-03-25 • via Nuitee
Ələsgərzadə • couple • az
10
Pros:

Personal very kind.

2026-03-24 • via Nuitee
B
Barbora • family_with_children • cz
3
Podprůměrné..
Pros:

Recenze říkali něco jiného než realita

Cons:

Takové levné, zatuchlé, špatné polštáře, nefunkční klimatizace, blikající světlo v koupelně, špatná snídaně v zatuchlém skoro sklepě.

2026-03-20 • via Nuitee
L
Leire • couple • es
8
Decente para lo que se paga.
Pros:

La habitación estaba bien, camas comodas y todo lo necesario para pasar unos días. La ubicación muy centrica y era bastante tranquilo.

Cons:

El agua de la ducha salia fria cada dos días, teniamos que avisarles para que lo arreglasen. Un recepcionista lo hacia al momento y perfecto, pero habia otros dos que no lo hacían y nos tocaba ducharnos con agua helada. No te hacen la habitación cada día. Solo lo hicieron cuando llevabamos 1 semana. La puerta de la habitación no se cerraba, estaba rota y nos dijeron que había camaras y que nadie nos robaría, nos tocó confiar.

2026-03-15 • via Nuitee
Z
Zharasbek • couple • kz
3
Pros:

4 марта, на ресепшене сидел молодой парень, который не знает английского, и грубый, даже не пытается нас понять

2026-03-12 • via Nuitee
E
Elena • extended_group • ge
10
2026-03-10 • via Nuitee
N
NANU • family_with_children • fr
8
2026-03-02 • via Nuitee
W
Waqas • solo_traveller • pk
9
2026-03-02 • via Nuitee
A
Amina • extended_group • fr
1
Pire expérience de ma vie en hôtel, passez votre chemin vraiment gardez votre argent !
Pros:

Absolument rien !

Cons:

La chambre pour 4 est minuscule (voir photo de la taille de l’évier)
La fenêtre est mal isolée on a reçu tout le froid de l’extérieur
La Clim en chauffage est bloquée sur 28 donc invivable
Les employés sont impolis, ne disent même pas bonjour, nous parle très mal quand on demande quelque chose (le soit disant responsable m’a crié dessus quand j’ai réclamé un fer à repasser), ils regardent des matchs de foot dans l’entrée sur leur ordinateur
Les joints de la salle de bain noirs de moisissures
Les couvertures vieilles et plates, les lits inconfortables
Les serviettes jamais à la bonne taille ou au bon nombre de personne dans la chambre
2 pauvres porte serviette dans la salle de bain dont 1 cassé, on était 4 !!!
Tous les équipements que vous voyez listés dans le descriptif sont FAUX - on n’avait même pas de cintre dans la minuscule armoire, on a passé 1 semaine avec nos affaires dans les valises !!

2026-03-01 • via Nuitee
I
Irfan Ul Rahman • couple • mt
1
2026-02-26 • via Nuitee
F
Francesca • couple • it
7
Tutto sommato, piacevole
Pros:

Molto comoda e vicina al centro di Sultanahmet, vicina alle attrazioni principali della zona

Cons:

Camera un po fredda, hanno dato giusto 2 asciugamani grandi e basta e per due giorni anche sotto richiesta non li hanno sostituiti

2026-02-23 • via Nuitee
A
Amor Louati • couple • tn
8
Pros:

Very clean and the Location is top

2026-02-08 • via Nuitee
S
Soleimani • couple • am
5
2026-01-31 • via Nuitee
Абдусаитова • extended_group • kz
10
Pros:

Локация,персонал,уборка каждый день!все было как всегда отлично, обязательно вернёмся именно в этот отель!

2026-01-28 • via Nuitee
K
Khalifa • couple • se
3
2026-01-24 • via Nuitee
O
Omar • solo_traveller • fi
10
2026-01-22 • via Nuitee
W
Wasim • couple • gb
10
2026-01-22 • via Nuitee
V
Vasile • solo_traveller • ro
10
2026-01-22 • via Nuitee
A
Asmae • couple • fr
10
2026-01-22 • via Nuitee
D
Denis • solo_traveller • si
4
2026-01-22 • via Nuitee